David’s Bridal

I made an appointment a month ago, showed up at 11, they forgot about me for an hour and a half. The sales lady was more concerned about making her commission than helping and even insulted my mom. Worst experience EVER!!!

My alterations were great! Vickie is a bustle goddess!

Special order dresses are made sizes smaller than what ‘actually’ fits you in store. I was told I must have gained weight, No I actually lost weight since ordering my dress. I was told it must be my bra, No I was wearing the same one I did when trying on dresses. Told them my dress was made in the wrong size and that I could pull the same dress same size off the rack and prove my dress was made too small. I did but still they came up with every excuse as to why it wasn’t their fault and still made me pay for alterations. I will never go back!

My daughter set an appointment last year to choose her gown. She was prepared to just look that day and did a ton of online research about what dresses she liked. While they didn’t have the exact dress she found online, they went out of their way to show her dresses with similar features knowing full well she wanted that other dress. After trying on a couple, they grabbed a dress that meet several of her needs and put it on her. It was perfect, they had her size, and we were on our way after setting an appointment for alterations and having a celebration at finding the one. The fitting and alterations went very well. Mind you, having a dress altered is pricey. After taking it home, i found the ribbon on the sash was frayed. I called them and they immediately had me bring it in. It was fixed quickly with no hassle whatsoever. Every single time we were in the store we were treated very well.

Today I went to pick up my dress, on Roanridge road. It was a disaster from the start. First of all, the seamstress I was working with originally wasn’t even there. SERIOUSLY? If the person who altered my dress isn’t there, who will know what’s going on? Answer: NO ONE! Second, the young, dark haired girl who took me back put me in a room and said, «Ok, there you go. Let me know if you need help.» Um… ok. Yes, I need help– it’s a giant wedding gown, not a T shirt. How many people do you know who can get into a gown on their own? THen, I mentioned that I needed to purchase the bra that I had been fitted in. Apperently it wasn’t written down in my info, which one I needed. So, I told her the size and I told her it was the one with very little padding in the cups. She brought me the one with a lot of padding in the cups. (NOTE: they only have TWO styles of corset bras there– one with a lot of padding and boning, one with no boning and little padding) Then she left. Again, I’m not quite talented enough to put on a full body bra with 12 hooks all by my self. My arms just aren’t double jointed– sorry! So, again I have to explain– it’s the one with NOT A LOT OF PADDING! Finally she brings the right bra, in the wrong size. Again, I have to explain and she says they don’t have that bra. Ok, well, I guess I can’t try on my dress. So, I had to leave, with my dress, having no idea if it fits or not and with no undergarmet to try it on with. They asked if I wanted to make another appointment– No. I don’t want to drive 30 minutes again to this store where the alterations department has their heads up their butts. Seriously, girl with short, dark hair in alterations– go out to the racks, get the bras you sell and look at them, touch them, LEARN ABOUT THEM! And don’t put a bride in a room with a giant dress and walk away. YES! WE NEED HELP GETTING IT ON! That’s just plain ignorant. I will now go somewhere else to get my dress altered closer to the date, and I will definitely NOT go to David’s for bridesmaid dresses. What a terrible experience.

I am really surprised to see that I am the first one to write a review for this David’s Bridal.
I went in a few months ago, after booking an appointment a month prior because my sisters were coming into town and going with me to try on wedding dresses, AND bridesmaids dresses. Whilie trying on wedding dresses, the lady that helped me was nice and helpful. I was greeted quickly. The lady didn’t spend much time consulting with me on what I wanted in a wedding dress, but just told me she would pick a couple, and we were welcome to look around and pick out a couple more to try on. While looking my sisters and I had picked about 3 wedding dresses for me to try on, the lady came over to us and stated that usually, brides only try on about 3 – 5 dresses. Now, I have never shopped for a dress, but I am pretty sure it takes MORE than 5 dresses before you find the «one».
The lady helped me into about 2 dresses before another bride came in, and she started helping her, so my sisters were helping me put all the dresses on, while the lady was helping the other bride.
I did find one dress that I liked in particular, but was only there to try on. The manager approched me and said almost in these exact words: if you decide to buy this dress, please buy it at this location because we only work on commission. I also work a commission job, and I understand how hard that can be, but I have NEVER used this as an excuse to make a sale. Not only did they say that to me, but everything that I liked (bridesmaids dresses) I was told I had to buy them right then because the dress was either not going to be on sale after the weekend, or were discontinued.
I did not buy a dress that day because I wanted to wait until I went to visit my mother so she could help me decide when we went into another davids bridal so she could see what I had liked. I would have come home and bought from there if I decided on one.
When the manager and the lady figured out that I was not ready to purchace a dress, they completely ignored me and helped the other bride.
I just think that the women that are going here looking for a wedding dress should not be bombarded with your poor sales tactics and your careless attitude towards the brides important day. Go to your local bridal shop where the prices are the same, and the staff really care about your important day and make the experiance extra special. I have shopped here in the past, and I am always left disappointed. Do not waste your time.