Place is clean, no children running around screaming and I’ve always had a pleasant experience. If you try to overload the washers they will call you on it as they should! The people who complain about their laundry being taken out of the washers by the owners are writing some of the bad reviews on here, shame on you for overloading the washers and then complaining, you idiots! You realize overloading breaks washing machines and doesn’t clean your clothes properly. Only reason for two stars is because I wish they would learn more English and pick up their telephone. It’s disrespectful to own a business in a country and not speak the language, this is why I stopped going here. I actually found another laundromat where they speak English and pick up the phone, it’s called Gateway which is the same distance.
George C.
Évaluation du lieu : 2 Saint Peters, MO
2stars because its clean and its functional but that is being generous. Old equipment, dryers don’t dry very well. I am assuming because they want us to put more quarters in. I would rather pay more then deal with that game. No customer experience, not sure owners can speak English or want to. I would love to find a place when I am out of town that takes credit cards, has good machines and that I can get in and out quickly. Dugan’s is ok at the very best but if I have an alternative I wouldn’t go there.
Amanda L.
Évaluation du lieu : 3 Pahrump, NV
Came here because the place we usually go was packed. It is definitely not the newest, décor or machines. The attendant is just in her little corner of laundry doing the drop offs while her kid(I’m assuming) is just meandering around(not a big deal). Its quiet, everything seems to be in working order, and football is on the tv. No real complaints.
Shelly O.
Évaluation du lieu : 5 Platte Woods, MO
You are the best! Love this laundromat I will go here from now on! You machines work great an your dryers do too your not yelling at me and pulling clothes out of my hands!
Kimberly T.
Évaluation du lieu : 4 Overland Park, KS
Went here to wash our dogs’ blankets and towels. I was surprised how clean the space was and the quality and availability of the washers and dryers. The attendant was super friendly and they also had a lounge area with a tv to «pass the time» as you waited for your laundry to finish. Looks like they also provide drop off laundry service as well! Prices were fair as well!
Sean S.
Évaluation du lieu : 2 Kansas City, MO
I have used numerous laundrymats and Dugan’s is towards the bottom of the list. I can tell you the owners are. not named Dugan for one thing. Machines are old, the place in general just looks smarmy and dirty. Customer service? Yeah right. The man who I assume is the owner lirds around and only says anything to people he thinks inks are break his old and worn equipment. First and last time here. AVOIDATALLCOSTS!
Caroline S.
Évaluation du lieu : 4 Kansas City, MO
I’ll be honest, I don’t have a ton of experience with laundromats, but I’ve been to this one numerous times over the summer and have always had a great experience. There are always plenty of machines open and lots of tables and chairs to use while you wait. There’s also a tv and you can get soda and candy from the attendant behind the counter. There’s always an attendant and they’re super helpful. My coins got jammed in a machine once, and the woman immediately came over when she saw I was having trouble to help me out. All the windows along the front let in a ton of natural light, making the whole experience feel clean and bright.
Fred D.
Évaluation du lieu : 3 Leavenworth, KS
Clean and reasonably priced. There’s also an attendant so it’s well maintained. One customer had a question about how the machine worked and the attendant was good natured about coming over and explaining that it takes a while for the machine to fill with water. I came thinking it would be super crowded on a Sunday morning, but there were plenty of machines to use. People come and go pretty quickly. Everything worked pretty well(I didn’t use the change machine) and the dryer worked efficiently(about 45 minutes). I went to Starbucks afterwards, but had thought of leaving while doing my laundry, but the washer takes only 28 minutes, so there wasn’t a lot of time actually for that. There’s plenty of parking outside and lots of carts inside. I was in and out pretty quickly. Prior to this I had been renting a washer and dryer, having sold my washer and dryer set to a friend. As it turns out, if I do three loads per week(I used to do more and did two on Sunday), renting was cheaper and much more convenient.
Enrique C.
Évaluation du lieu : 4 Clovis, CA
Very good laundry place. Clean and with tv and magazines for your entertainment. Instead of using the washing service at the hotel(that you know it is expensive… $ 10 a shirt!!!) I usually bring my clothes here and they charge me by weight. The owner is very friendly and accepts all your directions nicely(starch, cold water, extra bleach, etc). If you are in a hurry… as long as you bring your clothes before 10 am, at 3 pm is ready(no extra cost). I stay close to the airport… this place is just 10 minutes from it.
Jason C.
Évaluation du lieu : 3 Seattle, WA
This is the first coin laundry place, I’ve ever been to. My washer was working, but my drying machine inexplicably decided to stop working. Dugan’s came to the rescue in fine fashion. Many thanks to the gentleman proprietor who taught me how to start the drying process by hitting the bright green button labeled, «START».