The Metropolitan

I lived here for a year and I am renting. My landlord is great and always responds in a timely professional manner, but the management company (Signature Property Management) is incompetent. The staff is lazy and not very helpful. They have great amenities, but you can’t use them. I hosted a party upstairs until 11pm and I got fined the next day for noise complains and cleaning charges. We wrapped up the party at 11pm, but I have to admit we were few mins late and we did clean everything. In the morning we went to the pool to make sure we didn’t miss anything. I got billed $ 300 in fine charges. We were not that loud, but even if we were a little, it’s a Friday night and it’s a party. Isn’t some noise expected?
So, I never had a party there again. I wanted to fight it, but it’s like hitting your head against the wall, so I dropped it.
My girlfriend also lives in the same building. Her car got broken into in the garage, and no one even told her. When she approached the management and asked why no one notified her, their response was «we figured you would see it for yourself.» They didn’t check the cameras or called the police.
They gave keys from my apartment to a few people without asking for any identity. One day it was my friend who stayed there when I was at work. He locked himself out, went downstairs asked for a key and they gave it to him without even asking for his name. I at least expected a phone call to authorize it. It’s a security concern.
There are a lot of other small issues and you can’t do anything about it, and if you complain, they will find a reason to fine you.
The positive thing is that the apartment is very reasonable for down town area, but to me it is not worth it if I don’t get to use any of the amenities and have to deal with incompetent people and horrible customer service.
It could be a great place, but Signature Property Management staff makes it miserable. They take advantage of people who rent (which is probably 80% of the residents). I feel bad for people who purchased condos there because they might have difficulties renting them out very soon.

Live in luxury for a bargain! I lived here for five years and the on-​site staff is super-​friendly, professional, and very helpful. I love the location as it’s near numerous highways, bus lines, and the streetcar will be only a few blocks away soon. Want to walk? I walked to work for years and it’s a short walk to the River Market, Power & Light, West Side, and the Cross Roads (for First Friday).
Amenities abound: The Penthouse-​level pool is barely used and has a great view of the city and is a wonderful place to host a party; it also has a sauna and a spa. There’s a large patio with two grills, which also has a great view of the area and great to have your friends over. There is gated parking available above and below ground. Garbage chutes are on every floor for your convenience and recycling is available as well. Got packages being delivered while you’re at work? No problem as the front desk will sign and hold it for you. FREE Google Fiber Internet is available in every unit and wi-​fi in the lobby. The lobby level contains a party /​study /​TV room and a gym (with an exercise room with mats). Got to photocopy items or borrow a computer? They have a free business office!
Units are furnished differently and come in many shapes and sizes. All of them were renovated or constructed recently and are updated. Many contain granite counter-​tops, high end stove-​tops and ovens, dishwashers, washers, dryers, and hardwood floors. All units have great views of the city and will WOW your friends. Worried about security? Not only is parking gated, but the front door is buzz-​able and you can even watch who is in the lobby on television channel #5 to make sure you are letting in whom you want to. Some units also have large storage units in the basement. Most units have plenty of closet space as well.
Units are available to rent or to purchase. The neighborhood has improved dramatically in the last ten years and continued to improve. FYI, it may be hard to find a vacancy in this building right away as there is a wait list for downtown (95% occupied). The population of the building varies: Many young professionals and couples, retirees, UMKC students, medical students, and divorcees mostly. People are very friendly and neighborly, but tend to be quiet. The units are well soundproofed so you rarely hear neighbors. This building is pet-​friendly, but they must be approved by the board. Criminal & financial background checks are done, so the building has a really good community.