The UPS Store

Well… let me start by saying I usually love and trust The UPS Store. I was on this side of town, and I needed to print 2 pages of a document from the computer quickly. The owner came out from the back and told me that someone had just printed a lot of pages and the printer was out of toner. I would have to email him the document pages, and he would print them in the back. I told him I was really in a hurry, but I would pull them up on my phone and email him.
Then, he took a really long phone call. He was talking really really loudly. Just as I hit send on a sensitive document, he proceeded to tell someone on the phone he had a warrant out for his arrest for unpaid parking tickets. Then, he said he needed to get his checking account figured out because he had bounced some checks!
So, here I was, in a hurry, trying to get to a meeting in a bit of a hurry; and he picked this time to deal with his legal/​financial problems. Yikes! I asked him to delete my email. I cannot recommend this location!

Great place. Friendly staff. Gives me peace of mind that my packages are safe and I am a big fan of Amazon. Since I travel a lot I don’t worry that my purchases are safe. Thanks for great customer service

I have been going to this UPS store for two years because of its location and for the services they offer. I send out packages once or twice a week and I recently got a form notarized. I was very satisfied with their services and enjoyed doing my business with them so far.

I drop packages here and pay them to ship things all the time. They are friendly and efficient for the most part.
The shipping charges are the same at every UPS store. And with any shipper, you’ll save a ton if you do your own packing.

One of the WORST customer service experiences I’ve ever had. The quality of service was high quality, don’t get me wrong, but the customer service was so terrible I’ll never go again. I’ve been twice, thinking maybe my first time was a fluke, and the girl working was in a bad mood. I like to give the benefit of a doubt. Yesterday I returned to the same blank stares and lackluster ambivalence by the same employee. While in the store, another customer was complaining about outrageous unexpected charges as well. I’ll be taking my business back to kinkos on the plaza. It’s a little out of my way, but worth not being treated to unintelligent garbage

Please don’t use this store. they over charge and don’t tell you that they are allowed to do this. I was over charged $ 60 dollars and asked him if that was really the best price in town to send this and it seemed outrageous. He has no ethical concious. I’m stupid to not realize they have their own prices, but have no idea why anyone would ship there if that is the case!