Walmart Supercenter

Very bad customer service. Cashier near the toys section finished a trantransaction and continued to engage in a lengthy conversation with the customer ahead of me. He completely ignored me did not even look my way to see what I needed. I politely waited and Waited on them as they continued the conversation. Then after about seven minutes he looked at me briefly, then back at the person he was conversing with. If I did not ask a question he would’ve continued his conversation. I waited there the entire time only to find out that I needed to go all the way to the front to have my item returned.
The returns section seemed to be more efficient and I was able to conduct my transaction quickly. Unfortunately very few people in the store speak English so it is incredibly difficult to find a product because no one understands English and can help me find what I need in a quick manner.
This store certainly does not help me to locate and obtain items in an efficient manner. A total waste of time.

I honestly don’t know why I bother to shop here sometimes. I purchased two defective Xbox controllers here. Throw in the other two poor quality controllers I bought there.
Customer service staff don’t speak English and it creates a long wait time.
I never can find the type of fasteners I need, yet they have every useless uncommon fastener known to man except the common ones for name plates and name tags. The department staff didn’t even know the name of the fastener or where to find it.
I don’t appreciate being followed by loss prevention. It would be great if I was asked if I needed help, but never do employees ask. Instead they deploy loss prevention to follow me while I grow increasingly frustrated trying to find items or find someone knowledgeable to help me find what I am looking for.
I advise going there for any electronics.
The only positive thing about this store is that they are open 24 hours and offer food.

TL;DR Managers and associates don’t know what they’re doing and they try to make customers feel bad for making them do their job.
Terrible, I call to ask a simple question «Do you have a redbox and if you do, do you have the movie Deadpool?» The lady on the phone didn’t know what that was and told me to wait. Alright, fair enough. But it took 20 MINUTES, and not 20 minutes to get an answer but 20 mins till they hung up (I know they hung up because I was in one place and there is no way it could’ve dropped).
So I call again and they told me to hold, 10 mins have gone by and they ask me to hold again, so I call on my friend’s phone who is equally as annoyed. By now we’re fed up and want to speak to a manager.
Someone picked up on my friends phone, we asked to speak to a manager and they put us on hold for a bit. Then I got a manager on my phone, he asked what the problem was and I told him I’ve been on the phone for too long to get an answer for a simple question so I asked him if there was a redbox with Deadpool, he said they did have a redbox but he didn’t know if the movie was there and he didn’t know what I wanted him to do… I told him to go check. Really? I go on hold. At the same time they transferred my friend to customer services (not the manager like we asked). So she asked for the manager, another manager goes on and she explains the issue. This manager says she knows there’s a redbox but is not sure if the movie is on there, alright, we ask her to check. She says «oh you’re going to make me walk across the store and walk all the way back to check for a movie, that’s going to take a while.» You mean we’re asking you to do something that’s part of your job, right?
Then the manager I was on came back and said «no we don’t have the movie but I’m doing this as a courtesy, you’re supposed to come over and see for yourself» I promise you that’s exactly what he said. No. THIS IS PART OF YOUR JOB. If I have to go over to find something in the store by myself then why is there customer service?
Do yourself a favor and pay a little more and go to Target.

There is NEVER enough people working customer service. What does this tell customers? That the company doesn’t really give a flying fig if they are satisfied… Granted this is Walmart. I should have known better!
The only reason I’m here is that
sent the wrong item.

They have everything you want as well as everything you don’t want. From long lines to rude people, you can find it all here. With that being said, the best time to come is 1 am or later. However, even that comes at a price. Sometimes there’s only one register open in the whole establishment.
The choice is really yours. You can bear the brunt to save a few bucks or avoid it all and pay more going elsewhere. Keep in mind that you will come for 3 things and leave with 10 if you aren’t careful. It’s a trap.
I find the best thing to do is make a list. Stick to it and you’ll be in and out in decent time and avoid buying extra things you see along the way.

I would love to be able to buy everything on Amazon but who has the money for that? Unfortunately I have to shop at Walmart, the evil empire set on vanishing all mom and pop stores. With that being said, it is a great place for me to buy my family’s necessities and stay at budget. This location has always been okay for me. I mean it’s Walmart, the lines are crazy always. Also, their deli service is great and the people are kind. The store isn’t super organized but so many people shop there, customers are messy!!!
With all this being said, it is an ok place to shop. Worst part is the parking. It’s a zoo! I always get scared of the other drivers hitting my car. Be care

Today i went yo the store to find a product that said online free pickup today. Logic tells you that they should have a inventory for this stuff, bit as it turns out the employee at the department says «all we have is what’s on the shelf» I asked to check of course they look baffled and don’t have a clue and say again all we have is what’s on the shelf. I just walk away and go over to the customer service desk and that is a useless effort. The girl there can’t even run the store number for the product and tells me she needs a SKU. Wait a minute its a Walmart stock number and you can’t run it and I can run it online and the product comes up. I asked for a manager and she really doesn’t call because she asked for the next customer so I walk away and I hear her say she did call. I walk the store and run into 3 assistant managers just walking the food isle. Okay none of them have been called. I give the riot act about employees etc… And one of then was nice enough to try and get one of those hand scanners and check and said we don’t have any in stock, I asked if you don’t have in stock then why does it state pickup today. One assistant manager states «yeah if I order it it will eventually refund me as there isn’t any stock». Well I state to him «every store list shows as pickup today». And basically he says it again will refund me.
THIS IS THE TYPE OF BUSINESS THAT REALLY WASTE PEOPLE’S TIME AND EFFORT. I KNOW WHAT THEY ARE DOING BECAUSE THEY LIKE YOU TO ORDER A BUNCH OF STUFF SHOWING IT AND CANCELING WHAT YOU REALLY WANTED IN THE FIRST PLACE.
I ordered inline just to see if it will be ready for pickup later today. I will eventually keep updating this as I run into issues with this store.
Update 9:08am
Received an email with the following in the body of it «you can request a cancellation and then place a corrected order, but act quickly! Orders are usually prepared for shipment within a few minutes of being placed» I have never had an order prepared with in minutes and at this store employees move like sloth so don’t expect express service.
Update 10:20am.
Received confirmation that my order is ready for pick. What the heck!!! I can tell even the store assistant managers don’t know how to read inventory or use there scans to check. Either way the debate is still open because I have yet to pick it up and see if it is the correct item. How ridiculous is this blind leading the blind in this store. Managers can’t manage, but I’ve been lied to by one in the past when she tried to lie and say that there wasn’t a price on the shelf when I even saw her take it off. I took a picture of the price on the shelf and showed her and she was caught and then offered me 10% off the register price.

I have been standing in customer pick up for over an hour. I received an email 2 days ago that my package was ready for pick up yet when I get here it is nowhere to be found. I’m told they need to get it out of the truck. Well who is getting it seeing as I’ve been here an hour. There isn’t a manager to be found. Aida at the desk just seems tired and bored. I can’t understand how people continue to shop here with this horrible customer service. Aida asked a manager named Clara for help and I kid you not her answer was «I’m off the clock».

It is sad. Here is the issue. It is way too crowded. They never have enough registers open. In all honesty… thats an issue with every Walmart. I was looking for a specific brand of t-​shirts. I asked a sales associate and was told they couldn’t help me because they didn’t speak English. I don’t speak spanish. That was the end. She didn’t offer to find someone that could help me in English. Kind of ridiculous. TARGET TARGET TARGET TARGET.

I try to avoid shopping at Walmart at all cost. But recently my son needed to buy Equate antacids for a science project. Equate happens to be a Walmart brand. So I had no choice but to make the painful trip to Walmart.
My shopping experience was a nightmare. To start, parking was a battle in itself. Good luck finding a parking space.
The store is disorganized, dirty, and costumer service is non-​existent. The check out lines are longer than the peak wait times at a Disney park.
I was walking thru the aisles searching for the Equate with my son, when this lady almost knocked him over with her shopping cart. I almost pulled a Rhonda Rousey on her. That said, my shopping experience was unpleasant and vexatious.
I don’t think I will ever return to Walmart. I’d rather order online if needed and pay extra for faster shipping.

It’s always the same! It doesn’t matter what time, you will find long lines… I hate to come to Walmart!

This is what I imagine hell to look and feel like.
I live within a couple of miles of this store and have only been here a couple of times (always against my wishes) Why? Because I love myself and the Target just a few blocks away is open until 11pm.
This store smells bad, the employees are disgruntled, customer service is nonexistent, everything they sell is crap, and the parking lot is chaotic.

I really wish I could give this place 0 stars. It’s horrible! It’s a dirty store, there are never enough registers open, and the management couldn’t care less or be more incompetent. I’m done with this place.

What can we expect… it is walmart… cheap and eewww… parking is always full, people race with shopping carts, dirty floors, loud music from workers at night. People smoking at the door, if u use a coupon they look at you with a weird face. No english… spanish por favor.

Run for your life… I went here late on a Saturday night thinking it wouldn’t be so bad. I was wrong. The prices are great but I will never return. The staff is unfriendly and it’s nearly impossible to walk down an aisle without getting stuck behind someone. It’s literally like trying to drive down Kendall Drive during rush hour; I think that’s the best comparison I can make. Don’t go here if you have anxiety or are claustrophobic. You will not have a good experience. I’ll stick to Publix, it’s worth the extra money.

I am not a fan of shopping here.
Parking lot is always full, regardless of hour, and it feels as if people use said parking lot o practice learning how to drive/​park.
There are several items that I do buy here. I like the sales they have on make up, and also the prices of baby wipes (own brand). When my daughter was smaller, I also used to get walmart brand diapers here.
All in all, avoid at all cost and only come for few items as needed.

What are you expecting from this huge conglomerate?
This is my take on it… Come here as a last resort. Why you ask?
Maybe it’s just me but each and every time I visit this place it’s just a ridiculous amount of staff (who don’t speak English, much needed since some times I don’t know the Spanish names of things) cluttering the aisles. I realize things have to be shelved however are we forgetting the big picture here? Customers trying to get by and shop maybe…
On my last visit we overheard a manager scolding her assistant on how at her previous store in GA everyone spoke English. It was quite an awkward site to witness not to mention the overall lack of professionalism we encountered throughout the store.
Now the quality of these products unless its something you won’t consume more than half the time you grab it looks roughed up in one way or another.
It’s not all bad though I’ve had a good experience with the meats (Ribeye, NY Strips) at Walmart as well as the produce just not the pre-​packaged items.
Then again do you really need these items that bad? I guess if its 11 or 12am and all other options are closed then I guess you have no choice just expect something of a circus without the Ringling Brothers.
Good Luck to ya!

What can I say, it’s Walmart. If you want to see patrons rocking their finest pj’s or morbidly obese women in tights you’ve come to the right place. It’s also the right place if you need something last minute as this place is conveniently open 24 hrs. This one in particular has undergone some major changes over the years and now it’s more like a super walmart where you can grocery shop so kudos to that.
I just want to start by saying my review originally started at 3 stars and plummeted to a practically non-​existant one star. At first I was very pleased with the prices considering my home walmart is more expensive. I was also impressed with the variety of crafty items.
My experience reached two stars after witnessing the giant mess and negativity of several employees. I don’t know if it was restocking night or the store decided to regurgitate merchandise but oh my word what a mess. Boxes and carts everywhere! The aisles were cluttered and messy so it was hard to find what I needed.
As we were walking by some aisles I overheard one employee saying out loud to another «no one does s#*% here!» While in another aisle another person was just yelling over everyone to address another employee in a sarcastic manner. Come on people, teamwork?! You’re a well-​known chain with lots of patrons and that kind of attitude will not go very far.
I also witnessed two very handi-​capable teens using the automatic rolling carts for disabled people to their amusement, bumping into things, and no staff said anything to them. These patrons had no respect and no staff seem to care either, especially since I’m sure there are old people who actually need those carts.
So here is where those two stars turned to one (since that is the lowest I can rate around here). The worst part of this trip was checking out. I saw so much staff outside and yet only 3 registers were open? Maybe someone can explain this to me. So we decided to go to the self-​checkout. Someone should’ve just smacked some sense into me. What a big mistake.
First of all self-​check out station #46 has not been inspected since 2013 according to the sticker so they definitely need to keep up on that. My orange juice would not register despite my efforts to scan it… at first the machine considered it a fruit and then it registered twice. The machine went as nuts as the cluttered aisles and ceased all function until an associate could override it.
There is an employee manning the self-​checkout area but my biggest frustration is standing there for 15 min while the machine suggested that assistance was needed. To cut the story short the young man manning the area helped other people who had arrived after even though I was waiting the longest of them all for help.
Messy, lack of teamwork, and just inefficient… a one-​stop shopping nightmare.
P.S «123» is not a good password… that’s just lazy.

Walmart is so busy, but I can always find so many of the things I need at a great low price. This time of year they have cute little stalking stuffers around the toy area. The fact that they’re close to home and open late is perfect for my schedule.

If you go to Walmart and expect the same experience as Whole Foods, Fresh Market, Publix or CVS you will be disappointed. It will be crowded, you wont find Organic, GMO-​free items and many brands are generic. Is that bad? Not necessarily!
Walmart is amazing for what it is, a place get the best possible deal. I have found countless things at Walmart that I could not find anywhere else, as well as deals that beat Amazon by up to 40% on some items.
I would not recommend the produce or deli meats, but I have had no issues with pre-​packaged food or items.
Some of the employees are very helpful, others would rather you fall into a dark abyss. Two old Cuban gentlemen near the paint section were very helpful, hilarious and we spent nearly 10 minutes laughing and joking around — good times for sure.
My suggestion is to show up, preferably not during grocery rush time (sunday, evenings 6 – 8), and walk around, explore and see what you can find. I would be shocked if you didn’t leave with at least one good deal.