Classic Collision

This place is not good for luxury cars. They don’t pay properly attention to detail and did not fix it as expected. Plus, now is taking longer than expected as they have to fix the problem. I will take it to the Lexus to have it inspected after is done.

If you value the integrity of your car, DO NOT TAKE IT TO THIS BUSINESS. State Farm recommended I take my 2012 Volkswagen CC to this shop to fulfill an insurance claim. Not only did Classic Collision of Kennesaw do a subpar job of communicating to me what was going on, but they actually damaged components of the car that weren’t even involved in the claim. After picking up the car and immediately taking it to a VW dealership to have it inspected, I was shocked at the damage to the interior door card, the speaker grill, the interior clips, the key fob and the steering wheel. All this occurred under the care of Classic Collision of Kennesaw. After returning my car to them and the business having my car for almost a week, simply for them to tell me that they won’t be repair the steering wheel or the key fob, the general manager Ike Johnson CLAIMED that he had taken my car and key fob to Jim Ellis of Kennesaw and the service manager had told him that the damage to my steering wheel was from wear and tear and a pre-​existing problem. When I reached out to to Jim Ellis of Kennesaw (because I have a relationship with the service manager and with the dealership), the service manager stated to me that Mr. Ike Johnson’s claim of having reached out to the dealership was FALSE. They had NEVER communicated anything about the issue to the dealership, they had NEVER brought my key fob in for repairs, and they had NEVER brought the car in for inspection of the steering wheel. Not only have I had my car damaged to by Classic Collision of Kennesaw but I have been lied to directly to my face!

I got my car repaired here on a Monday and they did a great job.
Their customer service skills are great. They’ll offer you bottled water or coffee while you wait on the inspector to look over your damages.
I did my claim through Geico, so I was covered for a rental car, and this shop conveniently has an enterprise agent available so you don’t have to wait for anyone to have to bring you a rental car.
Everything was done so fast from start to finish that day. My car was dropped off and I was leaving the shop to get to work in less than 30 minutes
I had to get my bumper replaced completely with a few other minor repairs and I was able to get my car back that Thursday, and the best part was that they detailed my car also.
I most definitely will use this body shop the next time I have any issues with my car due to the great experience I had with them on this occasion.

We recently got our Mazda CX-​9 repaired because the passenger door got dented due to a bump from the garage. The staff were very friendly and gave us a detailed estimate of the problems and price for the repairs. It only took them 4 days to repair the Mazda and the vehicle looked like new. My only complaint is that I took my vehicle there spotless and when I picked it up there was a grease spot on the passengers seat, my carpets were dirty and it looked like greasy fingers touched the dashboard. I just wish they would have left my interior as clean as I left it overall, they did a great job on the body repairs and I recommend them for any body work!

Classic Collision fixed my son’s car. Scott and Tracey were wonderful. They kept us informed as the work was done. Scott explained the process and went above and beyond for us. I highly recommend this shop.