Hill Mechanical of Georgia

AWFUL, AWFUL, AWFUL SERVICE!!! I am so furious with this company. I can’t believe Sobu Flats uses this terrible company. DO NOT use them. I called them and and made an appointment for a time and they agreed by phone. The day comes and they leave a message on my phone that there is a technician already out there, but it’s two hours before the appointment time. Then when I called them back they lied and said «ma’am we can’t come out there because we need a picture of the faucet» I asked them why they called me and told me a technician was out there already then if they need a picture of the faucet. And he wouldn’t answer my question. He said he just needs a picture before we come out to see the faucet. I have never dealt with any plumbing company that ever said they needed a picture before they came on site. Here’s the real truth. They got the appointment time wrong, they came out there at the wrong time and saw no one was home, left and then lied about why they couldn’t come back at the appropriate scheduled time to fix a leaky faucet.

The management company for our condo HOA sent a plumber from Hill to see what I had a leak in my laundry room. After charging $ 175 for the visit and $ 200 for the emergency of it, the plumber cut two holes in the wall, saw the leak was not from the pipes buy from my washer, and left. He did not turn of the water so unbeknownst to us, the water was still filling into the «leaking» and brand new washer. For $ 375, the plumber was in my home for less than 40 minutes, did not indicate where we could get our wall fixed, and did not turn off the water. I later checked around and discovered that this rate is WAY out of the norm for our area and not normal practice. Awful company. Do not use them ever.

EXCELLENT service!
Put a call into Hill Mechanical for a plumbing problem with my new washer and we set up an appointment for monday morning. I received a call an hour before the technicians were to arrive giving me time to do my morning walk and they arrived right on time. They diagnosed the problem and kept me in the loop as they did the repair. I was very pleased with their work and thankful that they kept me informed about the problem. I will referring Hill Mechanical to all my family and friends.