The Mill At Chastain

I just recently moved into the mill and have not had much experience with paying the utilities and the whole process that they use. There was a miscommunication error with paying our utilities so they could not accept our rent check. This could easily and maturely be resolved, however the lady who called, Laura, or Laurie, and was attempting to resolve the matter was absolutely rude and inconsiderate towards us, maybe because we are college students. It could have so easily been resolved quickly and painlessly but the lady actually brought my roommate to tears. Terrible customer service. I am extremely disappointed.

BEWARE THIS APARTMENT USES A MASTER UTILITY METER, they lie and tell you its GEORGIA Power, it is not, YES MANAGEMENT is just the company who sends out the bill provided by THE MILL AT CHASTAIN. Your utility bill can range from 200 higher, there was even a tenant who had a 600 utility bill. Regardless how cautious you are in turning off lights, unplugging items, you will still receive a high bill. In speaking with a neighbor who had not even began to use her air conditioning was receiving over 200 plus electric bills. Mine during the cool summer months when I was not using my air conditioning were 300 plus, and 280, totally unacceptable for an apartment.
THE MILL AT CHASTAIN MANAGEMENT STAFF will deceive you to believe that your bills will be low. THIS IS UNTRUE! The property is old, not well maintained, patched up, AND NOT WORTH WHAT THEY ARE CHARGING ON TOP OF HIGH UTILITY BILLS, this is not a house. DONT let the beauty of the outside fool you, once you move in you will find its very ugly on the inside too.
LOOK FOR AN APARTMENT THAT DOES NOT HAVE A MASTER UTILITY METER; they are not regulated or governed by the State of GA, PSC who regulates the electricity, etc., this is why they are able to get away with charging these high prices. MASTER UTILITY METERS THROUGH APARTMENT COMPLEXs NEED TO BE PROTESTED, and the laws should be changed.
Mold, mildew, check your appliances, rats, ant infestation, etc.,
I WOULD NOT RECOMMEND THIS PLACE TO ANYONE ESPECIALLY THE STUDENTS OF KENNESAW STATE UNIVERSITY!

This place is horrible!!! Yes, the pool is nice BUT parking sucks and I have had a recurrent ant problem!!! I’ve lived here for 10 months, and I’ve had severe ant problems 6 – 7 times. In the pantry (I don’t keep open food there), my bedroom, and in my living room! Hundreds of ants! I’ll come home, want to go to bed, and BOOM, ants all in my frickin pantry! And then when you call the complex, they want to send someone out a day later to spray! «Oh wow, you’re gonna spray? Well gee, that’s great… bc that worked the last 6 times didn’t it??» But then when you are sprayed, you get ants again… wanna know why, bc they come through the drywall!!! My friend who lives in a separate building, was having an even worse problem, she had ants coming through the bathtub drain! I moved out a month early because I have a two year old and this is disgusting, so they sent me to collections. Well… Seriously, save yourself!