This particular Gamestop location(NOT the one in the mall as the picture suggests) has always been good to me. The customer service has been nice and not pushy. The selection of new and used product is decent. The store is clean and relatively well organized. I’ve done a few pre-orders with this location due to these elements and proximity to my house and had no issues. Gamestop is Gamestop, so don’t expect to be overwhelmed with a unique gaming experience. But in the Tri-Cities — and certainly Kennewick — this is one of the best Gamestop locations.
Nilda C.
Évaluation du lieu : 1 Lancaster, CA
My husband used to go here alot for games… they are spendy but hubby likes it alot . But that all changed after they scammed us. The Store Clerk went to Cornell’s to ask for sponsorship for the new game that is coming out. He said that we just need to give them 15 Free Large Pizzas and they will give away 300 pcs of our Coupons, FLiers and To Go Menus to their Customers. So we gave away $ 100.00+ worth of Pizzas. We even passed by their store to see whats going on and we saw theres alot of people there. After a week no one showed up to claim the coupon as in no one, I said thats weird usually after we mail in coupons 5 out of 20 always show up to use it. After 2 weeks still none and 3 weeks still none. On the 3rd week a lady showed up in the Restaurant telling us that she found a full bag of our To-go Menu and coupons on the side of her garbage can near 20th St in Kennewick. When I checked it, its exactly the same materials I gave Game Stop(300 of them), the lady said she brought it coz she was thinking we might have asked someone to give it away and they didnt do their job(nice lady). I was so mad that I called Game Stop & asked them why is no one still using coupons and they said maybe their customers havent decided yet. Ofcourse no one will use it, they didnt give it away they just throw it away. When I told them I have all the coupons with me, they changed their story and told me somebody stole them. But heres the thing inside the bag was their employees mail. What a scambag! . Business owners be careful when these people approached you.