Columbia Center 1321 N Columbia Center Blvd, Ste 242
5 avis sur JCPenney
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Lynne K.
Évaluation du lieu : 5 Prescott Valley, AZ
I“ve recently been to this JC Penney a few times this month and have been very impressed with the attitudes and customer service I’ve received. Having had to return something and then go back and purchase the same item(my mistake) the sales people went out of their way to retrieve my item in a bin buried with other items. I seem to go to the same check out(men’s dept) and have nothing but pleasant experiences.
Jennifer G.
Évaluation du lieu : 1 Walla Walla, WA
I returned some items I bought for Christmas WITH A COMPLETERECEIPT. They would not give me a gift certificate– instead they INSISTED on crediting a debit card that no longer existed. I had explained to them that Bank of America was bought out by Washington Federal– and my Bank of America card had beed cancelled. Basically, JC Penny told me it was now my problem. The credit will NOT show up at Washington Federal– completely separate accounts. I have spend WAYTOOMUCH time trying to get my money back, both from Penny’s and Bank of America. Each company is insisting its not their fault. Wrong. I had a receipt. After hearing my story, they still credited a card that no longer exists. I am out the money, and my husband is out his Christmas presents. I will NEVER shop JC Penny’s again! Horrible!!!
Cheryl B.
Évaluation du lieu : 4 College Place, WA
The employees of the store have made an effort to be friendly, helpful and courteous to the customer. Since the recent negative experience I had with them, which I’ve mentioned to them, efforts to please have been generated. The store has a variety of merchandise I can select from and I’ve always been able to find clothes with style that fit and for a great price. I do shop there several times a month and drive a distance to get there, so do appreciate when shopping experience is good.
Megan S.
Évaluation du lieu : 1 Pasco, WA
This is seriously the worst JC Penney I’ve ever been to. Yet, I still return because of the convenience factor and decent sales. Rarely, however, do I purchase anything. Today, I was on a quest to buy some curtains. I waited for ffteen minutes wandering the curtain area in search of an associate to find me the curtains I wanted to buy from the display(I already checked inside the little display closets under the curtains, at no avail). There was one lady who was apparently helping another customer. She walked past me several times and did not greet me or ask if I needed help. Needless to say, I left without purchasing anything. Advertisements on their radio network are in SPANISH. Surprise, surprise, eh? AND…their women’s restroom was absolutely disgusting. They were dirty and smelled horrible. I held my breath as I reluctantly used their facility. If you must go to JC Penney’s, I would recommend venturing to one of the Spokane stores.
Brian G.
Évaluation du lieu : 1 Pasco, WA
Just attempted to purchase shoes here. I’m pretty sure the shoe section is one of the circles of hell. The staff looked like zombies and ignored customers talking *directly* to them, while the other shoppers and their children ran about screaming and flailing and ranting… I felt my blood pressure rising and my pulse racing as all this mayhem swirled around me with no end in sight. After ten minutes of trying to get someone’s attention to try on a shoe, I gave up and left. I couldn’t cope with the environment and decided to take my money elsewhere.