A good place to stay if traveling. Near the freeway, but not so close that all you can hear is the traffic. Rooms are spacious and clean. There are many places to eat, a good deal of them are within walking distance for those of you that want to stretch your legs some. Breakfast is a bit standard fare, but it comes with the room so why complain.
David K.
Évaluation du lieu : 5 Lafayette, CA
Eleanor at the front desk helped me immeasurably. At check in, she answered all of my questions about the Kenosha area and recommending restaurants and stores. One the second day of my stay I injured myself in a sporting event that required me to use crutches. Eleanor devised a bag and rubber band contraption to allow me to shower, she ensured that I would have food delivered to my room from an outside source, and she took the initiative to call the car rental and the airline so that I would be supplied with wheelchairs and carts to get me from point-to-point throughout my trip back home. I really can’t say how grateful I am for her kindness and efforts. Besides Eleanor, every single employee of the hotel strove to make my visit a very positive one. Along with the superb staff, the hotel itself is very clean, comfortable and quiet. Everything worked. The pool was good and hot tub hot. It was really nice to have a bar and the bartender was fun, friendly and attentive. I wouldn’t risk the bar’s food however. The breakfast was just ok, but that seems to be the norm for hotels in this price range. The coffee was above average. My stay at the Best Western Executive in Kenosha was truly an excellent experience.
Donna F.
Évaluation du lieu : 4 Melrose Park, IL
Stayed here while I was in town for my nephew’s Bar Mitzvah 4⁄25 through 4⁄26. The room was really nice and clean. Bed was super comfortable. The desk staff was very nice and explained all the amenities to us when we checked in. Other family members also stayed here and really liked it, too. I would recommend this Best Western location to anyone who is looking for a place to stay while in the Kenosha area.
Bill B.
Évaluation du lieu : 3 McHenry, IL
I had a standard King room. Bathroom was a little dim, tub drained real slow, other than that, one other complaint other than the room. The bartender, Allison. Keep an eye on her. She is a thief. I wanted to purchase a 5 bottle bucket, but only had 4, 5 bucks. I told her I would be right back, went to my room, got a 20 from my suitcase and proceeded to plop it down on the bar. She brought my bucket and gave me 2 dollars in change.(It should have been $ 12) I instantly informed her of this, while she was still standing in front of me. She claimed I gave her a ten, and I said absolutely not, I haven’t had a 10 all day. I insisted it was a $ 20 and she said I had o wait until close so she could reconcile the register. I waited until close, and she told me I had to leave, as they were closed. I told her she told me she would straighten this out at close. She then said for me to give her my room number and they would contact me. I said, «there is no way in hell that you will contact me because you pocketed that 10 bucks and it won’t show up in the register She got pissed, asked me if I wanted her to call the cops, and to leave. I left. She is a thief. She cannot be there for tips because she has the personality of a snake and besides, no one goes in there. It is the only way she can make any money, taking unsuspecting patrons of their money. I informed the front desk clerk, or manager, Mary, and the problem was taken care of with apologies. I got my $ 10 back. I told her they would be better off with a bartender that smiles and acts like she wants to be there, and that she is a thief. I do NOT think it was an honest mistake. Keep an eye on your money.
Lynda M.
Évaluation du lieu : 4 Herndon, VA
For the last couple of years I ‘ve stayed here while attending meetings locally. The desk staff is always different each year. Housekeeping is very thorough and attentive. The breakfast is pretty standard, although whomever decided to replace the waffle machine with the pancake printer needs to reevaluate the decision, please. The two are not equivalent. I’ve decided that the blonde at the front desk had a bad week in her personal life and it just rolled over during her work day. How else could I respond to the lack of smiling or warmth or hospitality each time I greeted her? Her dark-haired colleague, on the other hand was always quick with a smile or grin, when we came in or left for meetings.
Jeff M.
Évaluation du lieu : 1 Sycamore, IL
The place is a little dated But seemed clean. The front desk attendant was not very friendly. Then come to find out our credit/debit cards where charged THREE times… Multiple phone calls later it was taken care of… My question to(employee of best western) Rhonda how can you keep a persons info and then 2 weeks later bill thier credit debit card??? Is that a special file kept only by you? Beware if you stay here and check your bank statements… even 2 weeks later…
Tori h.
Évaluation du lieu : 2 Chicago, IL
This is an ok place to stay if you are just staying the night. The hot tub has a serious issue with an exposed light fixture dangling under water. on our last night there they ran out of towels in the whole hotel and was speaking of it loudly in the hall. Whatever, if they thought of it just use the washers on every floor and take it out of petty cash people this isn’t brain surgery. The plus on this place is the bar is decent and they do have a full breakfast
Local E.
Évaluation du lieu : 2 Kagel Canyon, CA
Pretty average place. Room could have been cleaner and more sanitary. It’s best feature is it’s close to some good places to eat. Looks new on the outside, but old looking on the inside.