Kenosha Super 8 Motel

We had just arrived back in the good ol’ US of A after living in Japan for 3 years to attend a memorial service for my husband’s sister. Nothing says «welcome home» like the cleaning staff stealing your stuff. We got a really quick lesson in not being so trusting. Luckily for us the necklace they helped themselves to was not of real value nor was my eyelash curler. After bringing it to the attention of the front desk we were told «Sorry, there is nothing we can do.» The room sucked too, and it had a steep price of $ 109 per night.

When checking in the lobby was under construction so they had a temporary check in set up in the lower level. The woman checking us in was nice enough. The price was cheap but in retrospect I should have paid the extra $ 10 – 15 to stay across the street at the LaQuinta. The first room I was give was the only single they had clean and was on the third floor. Upon entering the room the AC was broken and it was very stuffy. When I say broken I mean in was literally in pieces on the floor. I returned to the desk and the woman gave us a handicap room. The room had no good lighting and was very dim and dingy looking. The coffee maker they had was one of those «pod» types. Someone that previously stayed in the room drew a penis on the spout of the machine. The machine itself was dirty, leaked all over, and the coffee was disgusting. My girlfriend went to take a shower and Unilocaled out when she turned on the shower and it sprayed from the wall every which way all over the bathroom. The tub in the shower was textured and had dirt in it that looks like it had been there for years. The layout of the room was such that when I got out of bed I cracked my head on the clothing rack on the wall. They also claimed to have HBO but must be behind on their bill because it didn’t come in as a channel. I have never seen a hotel this seedy looking, feeling dirty, and just generally terrible. We could hear EVERYTHING through the door/​walls and it ruined out sleep. My recommendation would be to avoid this place at all costs.

DAMN YOU GOOGLE REVIEWS! with a 3.6 average out of ten reviews. Also per
when you do a quick search it says 4.4 average until you click the link to find out it’s actually a 2 star!
My feet didn’t itch so that’s a good thing. I packed so quickly for a rehearsal wedding I forgot to grab my sandals for in room foot protection. I’ve stayed at Super 8 motels before so I’m usually comfortable with their service. However, this place is a dump and in need of drastic renovation. There are few amenities that cause you to think they are modern, like spotty strength Wi-​Fi, flat screen televisions and crescent rod shower rods. The latter appears in modern motel washrooms to give the occupant the illusion of having 25% more space in the shower. Great for tiny washrooms, kind of unnecessary here but I acknowledge they added it to give us the idea that they are trying to update.
Also, it’s not a given amenity of the motel, but if you find yourself staying here you may run into a well dressed Jehovah’s witness hoping to meet a new convert.
See, if the pricing per
today August 23^rd 2014 is $ 62 dollars and this were the price at any time, it’s worth the cost. But if you were requested to pay any higher, or even double that cost, it would be debatable. I shared the room with another couple thinking per the details on the web /​phone, we could expect a nice room with two double beds. Since we made the decision to stay locally too late, our early bird offer at the La Quinta across the street (of far more value) had already expired. The differences were W I D E. But we are talking about wording here of an Inn or hotel versus a motel.
If you were drunk and needed a place to stay, its okay.
If you met drunk and needed a place to get laid, its okay.
You’re broke, drunk and need a place to stay, its okay.
Free breakfast.psshaw. At least there was something offered right, though not great. Also at the time of our stay we lost money in the soda machine and then I noticed that someone left it open. Free soda!
If you are sober and need a place to stay; well Charlie, you need to find yourself a better place! Don’t make the same mistake!

Probably one of my worst hotel stays. No one was at the desk when I checked in. Room was REALLY shabby. If I had never stayed at a Super 8 before, I probably would never use this chain again. There were no directions for the coffee maker. The room was fairly clean but very dowdy. The bed was comfortable but only two pillows were offered. I don’t know if the property had free breakfast because it was not offered to us. Nothing was said by the desk clerk about any available amenities. The shower rod was broken so the curtain didn’t close and kept falling into the middle. Housekeeping started vacuuming outside our room before 9a.m. Only two bath towels were provided. Whoever painted the bathroom shouldn’t have been paid because there was paint all over the door frame. Really a huge disappointment from Super 8.

Driving down the highway, we realize it’s time to call it a day and get some sleep in the wee hours of the morning. Front desk staff was pleasant, however it soon became apparent that I had made a huge mistake.
This is the filthiest hotel that I have ever encountered, without exception. This entire hotel needs to be razed and forgotten. God help you if you wander in out of desperation. I recommend sleeping in your car, and saving yourself the cash/​trauma.

Do not stay at this establishment! Actually, do not stay at any Super 8 motels since the Corporate Entity doesn’t really care about their guests and their franchise owners can treat the guests however they would like to. The two previous posts made for this location are so true. The rooms are horrid. There were patched up walls and doors. The armoire was missing a door and there was hair in the bathroom. The air conditioner in the wall was not sealed in and I could see out of the ½ inch space between the unit and the wall. The back door entrance was not even kept locked. They put a double hold on my account and when I wanted help with that, their answer was ‘there is nothing we can do.’ When I wanted to talk to the manager I was advised he would be in at 10am. When I called at 10:15, I was told that I would have to come back to the hotel to call him from there because he didn’t want to use his personal cell phone minutes. I said ‘wow, he has brass cojones,’ to which she replied ‘well, you can come back at 3pm and talk to him in person.’ I replied ‘well then call the cops because I am going to rip him a new butthole.’ So instead of diffusing the situation the manager escalated it. So I called the Corporate Super 8 Customer Service and lodged a formal complaint. To which 10 minutes after I got off the phone with them, I was called by the police to tell me I had to leave. So I had the cop come in with me and take my stuff out of the room and, in a hurry, forgot my pillow. (Even the officer commented on the patchy walls). When I figured out I forgot the pillow, I had a friend call them and they were rude to her. So I called the police and they said they found a pillow but said it was a different color than what I stated (of course they did). So I called the Corporate office back and stated that I wanted to be reimbursed for my pillow. I figured that that was the least they could do for good customer service and to, basically, shut me up. So now I was told by the Corporate Customer Service that ‘we don’t like to get involved in these matters and we are not going to reimburse you for your pillow.’ Wow, you would think that they would rather give me $ 25 bucks for a pillow than to put this even bigger black mark on their name. I advised this guy that now I am going to hit all the blogs, tell EVERYONE I know to NEVER patronize a Super 8 anywhere. They were not even going to chastise the manager for being a rude and inhospitable. I do not even understand why that manager, nor any of the hotel workers, are in the service industry because they know NOTHING about hospitality. I also find it surprising that Super 8 has started a whole new advertising campaign. I have the perfect motto — you get what you pay for —- crappy service and a crappy room (you should have known better). Caveat emptor!
p. s. after reading Trip Advisor, apparently the manager at this location calls the cops on any guests that he has disagreements with. What a way to do repeat business! Plus all the people I had spoken with that were native to the area already know what a dump the Super 8 in Kenosha/​Pleasant Prairie is and said the manager is a jerk. I wished I would have know sooner.

So awful. I stayed here because I was making a last minute reservation and needed someplace I could stay with a dog. When we arrived to check in, we were told there was a $ 15 dog fee. Why was there no mention of this on the website when making reservations? And what the hell is the fee for anyway? So we get to the room. Awful, dated, old and run down and didn’t particularly feel clean. I consider myself to be a fairly smart person, but I never did figure out how to turn the light on in the bathroom (my husband was able to figure it out), and when the light was on — I wished that it was off so I didn’t have to look at it. You know that movie where the crack whore is murdered in the bathroom of a seedy motel? That’s this place. Later, at night we tried to turn off the lights but leave the TV on, but when you turn off the lights, the TV goes off too. Nice.
Super 8 allegedly offers a satisfaction guarantee, but I haven’t seen any proof of it. My husband said something to the person at the front desk when we were leaving and they just told him they were going to remodel. Well, that doesn’t really help us now, does it? I tried calling Super 8 customer service — they were rude and told me that the hotel manager would call me. They never did.
The front desk staff was friendly, but I’ll never stay here again. I paid $ 69 + tax here, plus $ 15 for the dog. What a waste. The night before I stayed at the Super 8 in Madison, it was cheaper and cleaner. Definitely stay elsewhere.