EnviroCair

I really, really wish I read all these reviews before I got suckered into spending $ 500 from what began as a $ 50 deal. This was a few years ago but thought I would write up on this finally, to testify! They showed me what looked like some black soot and couldn’t show me what was down in the vent because they had to use ‘special equipment’ to look down into it. He said, since I was pregnant, that I wouldn’t want to subject my baby to harmful air now, would I? So of course I felt I had no choice– otherwise I would never forgive myself if my child became sick or unhealthy. I noticed no change in air quality (not sure either way if I would have noticed) and they left quite a mess for me to clean up. Double thumbs down. On a positive note, I’ve learned an important life lesson, to trust my instincts and… to listen to my husband!!!

I had a feeling that I was being scammed by this company, and upon reading. The reviews, I was. As a first time homeowner, I am new to the whole game, but I knew $ 784 seemed awkward and I am sure it was. One guy who doesn’t speak much does most of the work while the other guy runs around and tells you what you need every 5 minutes. He shows pictures of your ducts and when you tell him «let me think about this» he says «I already did it ma’am!» I am trying to also get married and we could have used that money if we knew better. Every review here is true. Please don’t fall victim to this!

Fraud company! So I fell for the ‘you’ve got mold’ argument and paid over $ 600 for the treatment. They promised to retreat in 6 months — its been 9 and now I get no response when trying to contact them. Phone numers out of service, no response to emails, nothing.

So this place apparently is doing business on Groupon as Its Duct Time. The guy shows up and did exactly what the other reviewers posted — tried to sell me $ 800 worth of mold remediation.
At this point I had to insist several times to just do what the coupon specifies because I didn’t trust him to not try to charge me more. He tried to sell me a warranty as well.
They also were very sloppy with our things, didn’t put any sort of drop cloth down and generally were more hassle than they were worth. Whatever chemical they put into the ducts is extremely strong smelling.
In other words — run away from this company as fast as you can.

TOTAL SCAM. Had a coupon for $ 89 dollars for 6 rooms of carpet cleaning and the guys said they would not honor it when they arrived and tried to charge me $ 99 PER ROOM. The guy had an attitude and we promptly asked him to leave. These guys are a waste of time. DO NOT USE THEM AT ALL.

They never showed up! I talked to them multiple times and they kept saying they’d be here in 40 minutes and then another hour. After two hours late (that’s after the two hour window for arrival) I wrote them and said I was going to take them up on their 100% satisfaction guarantee and not pay for the service — they called there technician and told him not to go to my house … but didn’t bother to call and inform me that they weren’t coming at all — so, I was waiting for a total of 5 hours — and when I called them to find out what was going on they didn’t answer the phone until I tried using a different phone. That’s when they told me they wouldn’t come.
They said, you have to pay before you get a guarantee. Seriously!!! Service is part of the guarantee — I checked and they don’t have an explanation of what they mean by guarantee.
Horrible customer service — they don’t deserve your business — they don’t seem to care about their customer’s time

I bought a living social deal for this service and it was probably the worst deal I’ve every came across.
The service stated that it included all vents & dryer vents cleaning. When the guys came it said it would cost $ 180 additional for the main line cleaning and $ 190 additional for the dryer vent cleaning because outside vent cleaning and inside vent cleaning are 2 different things.
Basically the just took a vacuum cleaner and stuck it inside the main floor vents which took all of 10 mins and that was that. The dryer vent was not clean since nothing was moved and there were still dirt in around the area.
As all other have stated, these are scam artist. PLEASE DO NOT USE!

Having this company clean our ducts was the worst mistake we’ve made so far living in our house. I saw a coupon in valuepak for $ 45 duct cleaning, so I had them come out. They said we had mold and it would be another few hundred dollars and they highly recommended it for the safety of us and our baby. We decided not to. They unscrewed the registers and vents and «vacuumed» but basically stirred around everything in there. Within a week, we had a severe dust mite problem and had to stay in a hotel for a week. We still haven’t been able to get rid of everything and little microscopic bugs bite us when we sleep. This is a horrible company. I think they have dirty equipment, they don’t know what they’re doing, and they made us have a huge lasting problem that I do not believe was a coincidence.
We went with Carson at Air Purifying Systems and it was AMAZING. They air just feels cleaner, and it took him 3 hours. Yes, it was $ 445 to thoroughly clean everything and sanitize it, but it was worth every penny. He is very knowledgeable and explains everything he does.
But back to Envirocair… horrible, horrible company. I wish we could go back in time and never have them «clean» our air ducts!

They deserved no stars. NONE.
Got a groupon for air duct cleaning, it’s called «It’s duct time» but their real name is enviroc air. They made up their names on those coupon site, they dont even know the names they used… they thought I was presenting him the wrong coupon. anyway
Ladies and gentlemen, I’m pissed to announced that it is a total ripoff, stay away. What they did: vacuumed all the vents on a ladder.
well… I beg your pardon…1. they didn’t vacuum at all. just blowing the vent causing the dust to fall on my couch, toilet seat etc… 2. they didn’t even blow on «all» the vents only the upper level (advertising whole house clean)…good job… told me I have mold in my furnace… and it will be another 150 dollars to clean that, blah blah blah. I said don’t worry about it. just go away

Okay so I looked around and found this was the best deal for the price. I called the office because I wanted to get a direct quote based on some of the reviews I found. I got what I needed wrote it down and then they showed up. The guy was polite and seemed to know what he was talking about. On my nanny cams I could see he wasn’t moving the furniture. However, I asked him why he wasn’t moving my cribs out of the way and then he told me they don’t move furniture after I was told they move” light «furniture. He also told me they don’t do area rugs onsite they take them back to the shop and a totally different price than I was quoted. He tried to sell me stain removal at 39.99 extra per room??? I could have squirted liquid gold for cheaper. So I called the office to see what was going on and the MANAGER comes on and says «Whats the problem?» Well not a good start to a very bad conversation. Needless to say I worked it out with the guy and literally had to move all my furniture myself. After the technician left I walked on the carpets and they were soaked and did not smell freshly cleaned. I would never ever recommend that you use this company. I got the coupon out of the valpak who I plan on contacting because of the quality of professionalism or should I say lack there of. I am so glad this company isn’t national but if they are… California area friends double check it that is all I got to say!

I saw a great coupon for $ 59 for a vent cleaning + free carpet cleaning, dryer vent cleaning, and AC checkup. I figured with such a good price I should expect some attempted upselling, but went for it pretty sure I could deal with it when it happened. The day they were first supposed to arrive, I got a call after I had already taken half a day off work canceling my appt due to «equipment issues». Wasn’t happy that I had already rearragned my day, but I’m a benefit of the doubt kinda person, so I agreed to reschedule to today. Appt time was 12−2pm, which was confirmed by them via voicemail yesterday. As 1:00 approached and I hadn’t heard or seen anything, I decided I bettter give a quick call and make sure we were still on. I was told the tech was still coming. At 2:40 (40 minutes after my appt window) I called again to check status and was told by dispactch or customer service that she would try to reach the tech and get right back to me. At this point, I thought maybe I should check out other folk’s experiences here on Unilocal and was horrified by what I found. By 3:30 I had still not heard anything, and had read enough ratings to make it clear to me I wasn’t having anybody from this place inside my home! So I called back and cancelled. The dispatcher told me she was still waiting to hear back from the tech, and I told her there was no need to bother. Between my own experience and what I just read on Unilocal I had no interest in doing business with them. There was no apology at any time with either my canceled appt or my rescheduled and missed appt. I’m so glad I got on Unilocal and got a clue in time to end my interaction with this shady company!

I had the exact same experience as everyone else-​I had a groupon and they came in and told me there was mold. DO NOT USE THIS COMPANY, they are scamming you!

Scammers! I should have trusted my judgment before buying the groupon. These guys show up and tell me that the $ 59 duct cleaning only covers air vents. Totally misleading! Nothing mentioned in the fine print. Then they go on to tell me that I have mold in my blower (yadda yadda) and it’s going to cost me $ 800. I told them to take a hike and filed a complaint with Groupon for a refund. Do not do business with these unethical butt-​munchers.

Poor customer service and a joke of a company. I was using a coupon for air duct and free carpet cleaning. Well when the technician arrived at my place he told me that he could not steam clean my carpets as his truck was broke and did not have any water in it. He also said that I would be charge for them to come back again to have my carpet cleaned! What! I called the office to see if they could set another appointment for everything or to have only the air duct cleaned and come back for the carpet. The manager, Nelly said I HAD TO USE THE SERVICE TODAY AND IT WAS NOT HER FAULT THAT NO WATER WAS IN HIS TRUCK. WTH? Needless to say I did not use their service and would not recommend them to anyone! Please people dont waste your time with this company.

Polite but I’m not at all convinced they were thorough. That, and they put the hard-​upsell on me. «There’s mold in your ducts!!! You must pay us $ 200 dollars to remediate it for the health of your baby!!!» Uh huh. Sure. I’ve spent a total of probably over a month of my life in Oxygen tents due to severe mold allergy. So yeah, canary in a coal mine here. I’m pretty sure there’s no mold. I turned ‘em down and they made me sign a paper saying they’d alerted me to the problem and I declined treatment. You’re darn right I’m not giving you an extra $ 300 bucks for mold remediation I’m pretty dang sure we don’t need. And leave my baby out of this!

this company is a massive scam! do not do business with them!

FYI, this is the same company as Envirocarepros and «Deep Breath Air Duct Cleaning.» This shady company has three names but with the same address and phone numbers.
Worst customer service ever! We bought a living social deal with them and completely regret it. If I could give zero stars, I would. They cleaned the vents in 10 minutes and they argued about the carpet cleaning even though it was included in the deal. They were disrespectful of our home and hit furniture as they cleaned the carpets and when I pointed it out them, the guy in charge said, «it wasn’t me.» I’m pregnant and was concerned about the chemicals they use for the cleaning and he just waved me off saying that it’s non-​toxic. Not sure that I believe him. I pointed out to him that this is a job for him but he’s in my home and he’s being disrespectful of my house. He continued to argue with me saying that I’m getting a good deal. I would never recommend them.
Looking at the other reviews, we can relate to the bait and switch customer service. They wanted to charge us $ 150 for cleaning the unit fan because it was dirty. And we took a look, it wasn’t that dirty.
Also, Unilocal shows filtered comments at the bottom. At the time of this review, there are 36 filtered, only 3 of the 36 comments are not 1-​star reviews.

STAY AWAY… DON’T DO IT… Read the BBB rating for them! Scored F! Please spare yourself the headache, time, and money!
They said they’d be there from 9:00am — 11:00am. They called at 9:30 and told me they were running late, that they’d be there in 30 min. They didn’t show up until AFTER 11:00am.
Secondly, We had a coupon for $ 79 for 5 rooms + free hallway OR $ 99 for 7 rooms + free hallway. We have 5 rooms, one hall, and two flights of stairs. They came and told us we had to pay extra for stains and extra for landing and extra for living room b/​c LR was 2 feet too big (yet the bedrooms are the smallest I’ve ever seen −9×10 or something of the like)… They said the $ 99 was to «steam» the carpet, not to «clean» the carpet, even though the coupon said carpet «cleaning»… so needless to say we spent $ 500 for 5 rooms + 1 hallway + stairs! Absolutely crazy! When we thought it’d only be $ 79 + stairs! Rip off!
On top of that — I had to leave to go to work, so I had one of my roommates there. she left to run errands in neighborhood and kept coming back to check in. Yet they called and harassed me at work four different times. Every time she left to run a quick errand they’d call me, even thought they said it’d take them 2 hours to clean. So they wasted 5 hours of her day b/​c of their unprofessionalism. Two of the times they called me at work they wanted me to pay over phone with a credit card b/​c my roommate wasn’t there and they were waiting on her to get back. When she got back 5 minutes later, they weren’t even finished cleaning! They still had more work to do! She waited on them over 2 hours just to show up and they’re crying over her being gone 5 minutes! They didn’t get done until after 1:00pm, b/​c they didn’t show up until after 11:00am!
Last, but not least… they didn’t get the stains out! We didn’t pass our move-​out inspection! There were a few stains on our carpet, (but not a ton)… and if they’re gonna charge that amount they need to actually clean it. But they didn’t. They did a horrible job!!!

The first time I called, I was drawn in by a coupon for air duct cleaning. The scheduler didn’t seem to have a firm grasp of English, which caused much confusion. I thought she meant one thing, but meant something else entirely. I asked when a technician could come out and she would say, «When you want service?» Um, I need you to tell me when the technician is available, then I can choose which time slot works best for me, okay?
The technicians were over an hour later arriving than the time frame I was given. They worked fast and did a great job, though they were missing one part and promised to come back the next day. The technician whose name is Guy promised to come back himself to install our UV light for our furnace. Instead, a very rude guy came to do the installation. He left a knife in our house, came back as soon as he realized it when my husband was home, practically barged into the house to grab his knife, and left without us knowing his name or why he needed to get back in. It was bizarre!
Yesterday, I called to get a technician out (two months after the duct and furnace cleaning and UV light installation) to get help for a water leaking issue. A technician was supposed to come between 2 and 4 today (though the scheduler said they were fully booked on the phone, she scheduled me anyway). At 4:05, the scheduler called to say that the techs were still on a previously scheduled job and would not be able to service my air conditioner/​furnace until the 28^th. That is 8 DAYS from now! She then told me to turn off my unit and wait for the repair date.
I live in in the DC area, which is currently in the middle of a serious heat wave. The temperature approached 100 degrees today! Am I going to turn my unit off for over a week?! HECK NO! Also, the scheduler did not consider my situation an emergency.
Lastly, the pictures and video from our duct cleaning that were promised to be e-​mailed to me never came. When I asked about it, no one seemed to know or understand what I was asking about. I am completely disappointed.
Frustrated and angry, I looked for another company and am now scheduled with a 24÷7÷365 service that does not charge extra for emergencies. Sweet!

We saw an ad in the newspaper that advertised $ 59 per furnace and included either free dryer vent cleaning or rug cleaning. I was uncertain from the beginning since the price was «too good to be true,» but my husband decided to give them a shot. We have two heating units, a gas furnace and a heat pump. When my husband called for an appointment, he was told it would be $ 44 each, coming to a total of $ 88. An even better deal, so (unfortunately) we signed up. Wish I had read these reviews first.
Two guys came out and brought their vacuuming equipment with them. They were on time and seemed pleasant enough. Within ten minutes, however, one of the guys started his pitch about how we had mold in the upstairs vents (heat pump unit) and he couldn’t go any further until the mold issue was taken care of. Just so happened that they could sell us mold remediation and a UV light that remains on 24 hours a day, all for just $ 3,000. I was immediately suspicious and we declined this service. By the way, the other guy starts coughing and sneezing a bunch while the first guy is pushing the fact that we have mold, which of course causes allergies. I thought that was interesting. The guy continued to insist that we needed this, and I even felt slightly threatened by his pushy attitude. We continued to turn them down for the mold remediation service, since we didn’t know for sure if we actually had a mold situation or not. After reading up on this at the EPA website, turns out mold is very hard to spot, since there are other materials in the ducts that can resemble mold. EPA recommends a sample be taken and sent to a lab for analysis. Apparently you can do this for $ 50. They also recommend that you, as a customer, be shown the mold if someone claims it is there. So I’m very glad we didn’t just jump into whatever they were trying to sell.
Once the fast-​talking sales guy saw we were not going to budge on the mold/​UVA light system, he started pitching some other service to go along with cleaning the ducts for the gas furnace. Some kind of antibacterial mumbo-​jumbo that would cost us $ 273. He was definitely persistent and made me very wary of this company. We finally agreed to let them do the $ 273 job, at which point he let up on the pressure. It was not a fun experience, and I would not recommend this company. It does seem like a bait and switch offer. We ended up with only one of our heating systems cleaned out and paying more than three times the original quote (for two systems). On top of that, they knocked over a bunch of items we had on a shelf when climbing up to the heat pump unit, and didn’t bother picking them up. I found things just dumped on the floor after they left. Not very professional.