Jiffy Lube

Took my car there in October 2015. Noticed a lot of oil on my driveway over the months that followed. I had my son check my oil yesterday and no oil!!!
I called them this morning and the manager told me to bring it in asap. I took it in and Seth the manager fixed it himself. He didn’t charge meA penny. Thanks Seth. I love the service.

I normally hate going to get my oil changed. Honesty it’s usually just a chore I have to eventually incorporate into my day. I went to this jiffy lube to get it done and the staff were funny and really accommodating. I for sure appreciated the experience. Made an otherwise boring chore into a funny part of my day. Real cool. Would recommend

I drove up and had never been here b4… they were very nice and helpful. My experience was good! Thanks guys!

I went in drove up next in line out 30 mins later maybe less.
Had my own oil that I bought from the K mark went in wamm bamm thank you ma’am.
No problems with my car from the time I got my oil changed till when I needed a new one. Thanks guy will be returning. I will not toot it and boot it

Good service, and quality products. I drive a performance vehicle, and need a full synthetic oil. The staff were friendly and helpful. I’ll definitely be back.

I went there for an engine and transmission oil change and it took them less than 30 minutes to get my car out. Welcoming and Great Service. Thank you guys!!!

If you live in the Kent area and are deciding on what Jiffy Lube to go to I highly recommend going to this location. I came in for a Signature Service Oil change because I found a deal on Groupon and as soon as I pulled up I was immediately greeted by a Mechanic. The staff here were very friendly and weren’t too pushy when pitching add-​ons to my service. My wait time was only 10 – 15 min and there waiting room was exceptional. Overall a great experience and I would definitely come back.

Brought in my friends car for an oil change. The entire staff was awesome. They were very quick and had a nice little waiting room to wait in. Each customer there was given courteous, one-​on-​one service. We will be bringing our own car in for service soon. I think I’ve found my oil change guys. (And girls!)

Every time I go here I’m in and out fast, treated like a real human, plus they are always detail oriented and clean.
It did feel like some of the employee’s were more so ‘salesmen’ than others and there was more pressure from them to get additional work done. However, I never felt like I was treated unfairly and I always felt comfortable.

They changed the oil, washed the windows and vacuumed all in less than 15 minutes. This was great HOWEVER, beware of the pricing. Contrary to the sandwich-​board sign on the sidewalk, I did not receive «$ 10 off on the next car.» They will up-​sell you $ 15 on a presumably better motor oil. I was given $ 15 off after I bellyached.
Beware of the bait and switch and of the upselling.

Came in here today and received great service. Quick oil change, clean place.
Only issue, they didn’t change my sticker. No biggie.

It’s been pretty good here, for the price, and how quick they’ve done the job, but I used to work on my car all the time, and I don’t like being told that stuffs wrong with my car, when it’s not. Things like «you need to replace your windshield wipers», «you need to replace your air filter», «you need a fuel system flush», this stuff just makes me mad, or thnk they don’t respect their customers, I mean, I don;t have my name sewn onto my shirt, but that doesn’t mean I can’t replace my own tail-​light or something, and I like it how the oil change special always turns into a list of about $ 200 of minor things that they need to fix, when I can do it myself, I guess that’s their business model, but I feel like they’re telling me what to do, when I know plenty good what needs work and when. I live in an apartment, so it’s not as easy to work on my car as it used to be, but still I shoudl be able to get a good job at a fair deal, and I’d say this place is just about average.

I have taken my truck here several times, and generally service was OK. The last time however, the tech wasn’t paying attention and accidentally filled my truck with synthetic oil instead of conventional. I also noticed a couple of weeks later that the fill cap was missing. They either didn’t put it back on, or didn’t tighten it down. I haven’t been back since.

I have to give this Jiffy Lube 5 stars but it was slightly more money than I expected to have to pay.
During my lunch break from work I dashed to get an estimate done on my car for some damage that was the result of a hit and run accident. Thanks for NOT leaving a note, jerk! :sigh:
Anyway — I had only 25 minutes left before I needed to be back in my office and thought to dash into Jiffy Lube to see if it was possible to get an oil change. I was expecting that I’d still be late to work. but it didn’t matter too much.
I pull up to the driveway and I’m immediately helped by one of the employees. He guides me into the garage where I drive over that big pit in the ground. (anyone else scared of those?!) Then I ask him what the time estimate will be and he says «ehh. 10, 15 mins?»
So I go into the little main office and I give the other guy my customer info. I pick out the oil — I also buy a new air filter, AND the guy reminds me that I can get $ 10.00 off just because they’re having a discount on oil changes. Cool!
I kid you not. No later than 8 minutes go by and my green Jetta drives up next to me. I almost couldn’t believe my oil was changed so fast! I started to think I got ripped off and they just SAID they put new oil in. In addition to changing the oil so quickly — they also managed to wipe down the windshield and vacuum the carpets! What a fantastic deal. On the drive home I felt relieved that I finally got an oil change and decided that it was worth the extra $ 15 or so I feel like I paid. Usually oil changes run me like $ 45 and this was a lot more. But — when you consider how fast it was done, how friendly everyone was, and how I got back to work EARLY instead of late. it was all worth it.
I plan to get my oil changed here from now on.