Label Peelers

Label Peelers is so cheap that I brew more than I intend to. They have grown quickly and are now back in Kent. They know me by name, even though I only go in every once in a while to pick up an order. I always order online and choose the pick-​up option, so I don’t pay shipping. I can now make 5 gallons of beer for less than $ 20 total because I buy malt and hops in bulk (on sale) and inexpensive yeast. I also get their grape juice from Chile in the spring for very little money. It’s the discount brewer’s paradise.

I went there this past Saturday for a brewing class and tasting and was pleasantly surprised. We tasted 20 different home brews and go the chance to see the difference between their own Brewing Kits and Brewers Best kits. It was wonderful. The staff was very knowledgeable, and friendly. The owner was the same and shows what excellent customer service should look and feel like. They have prices below the other places I have purchased supplies from and are very well stocked. It is a bit of a drive but well worth it. Thanks Label Peelers, I will be back.

I haven’t started the home brewing process yet, but these guys hold a tasting and home brew class once a month or so. Home brewing is something I have always been interested in, so having a class like this was amazing. And these guys give up their own time to do this for the community. I loved it. These guys are knowledgeable and really giving.
They made the process accessible, but were great at making jokes regarding what not to do. I look forward to starting the process of home brew and calling Label Peelers my supplier!

I attended the beer making classes and enjoyed myself thoroughly, these guys are very knowledgeable, and have good prices and quality products. I highly recommend them!!! check them out. Big Thank you to matt

I placed an online order with Label Peelers after finding them on a homebrew sale site. Their sale prices were absolutely INSANE! We’re talking HALF what I could find anywhere else online, and I search far and wide.
I quickly placed my order, and started getting my brewing supplies ready to rock. I promptly received my tracking number, and much to my delight, the package was going to arrive in a day. That’s right, A DAY!
Sadly, with cold weather, storms, and the nature of these products (ordered cider kits), one of the kits opened in the box, and shipping was delayed. I sent an email over to them, and gave them a call in the morning. They let me know that they were already on top of it, a new box had been packed, and was already on the way!
I then received an email from Matt P that went into full detail as to what happened, what they did to fix it, and to apologize for the delay.
True to his word, my package arrived the very next day, and everything was absolutely perfect! They even threw in a snazzy t shirt that I wore that very same day!
I would highly recommend Label Peelers for online purchases. Incredibly fast shipping, AMAZING pricing, and customer service you won’t find anywhere else makes for one hell of a great experience. I“ll be buying from them again for sure.

I took the home brew class which was wonderful and took you through step by step malt brewing, they were super friendly and helpful … You also can’t beat their prices very reasonable! I have been in the store several times asking questions each time they help and don’t seem annoyed !

The prices look good but the cost of shipping hardly makes it worth it. I wasn’t happy with the customer service when there was an issue with my order. I will be doing business with my local brew store from now on.

I placed an order for a packet of yeast 3 weeks ago. I received an update that same day saying it was awaiting shipment. I hadn’t heard anything from them since, so I emailed them today asking what was up. I promptly got two emails saying my order has just shipped. Did they forget or something? The prices are good but if the items never arrive its hardly worth it!
don’t bother shopping online from this company.
update:
I got an email today admitting my order had been lost in the shuffle and saying they were including a complimentary extra yeast packet. Its a nice gesture but it still doesn’t make this a reliable option.

I found these guys by accident on facebook… ordered the Christmas Ale kit which my daughter who lives in Kent picked up for me. I brewed the Christmas Ale, and let me tell you, it’s fantastic! Packs a punch and I think it’s better than the Great Lakes version. I wish this place was closer to where I live, I’d be a regular for sure! But I plan on trying more of their own beer recipe kits.

I have found Label Peelers to have exceptional and knowledgable staff. They seem to have a genuine interest in helping people to learn and enjoy the process of beer and swine making!
Prost to Matt for a successful business!

I ordered (2) 1oz packs of Leaf Hops and received them very quickly!
I was super excited and wowed that they even threw in two large mesh Hop Bags with the order. I wasn’t expecting that but am very grateful.
My first experience with this company and it will not be the last! A++

I have casually done home brew for the last few years in California and have recently started scaling up the operation. I’ve been buying small batches of mostly bottles and some equipment to evaluate my preferred suppliers. Label peelers is at the very bottom of the list. I won’t do business with them again, unless of course you like unreliable shipments and abysmal communication.
I placed an order for 15 cases of 187ml bottles (mini champagne) and a few bags of crowns. Everything was listed as in stock and able to ship immediately. I was originally going to use them as wedding favors for my wedding which was 5 weeks away and place some hard cider and allow them to condition in the bottle.
I called within an hour to adjust my order because I decided I only wanted to use the bottles for my wedding and nothing else. Someone answered and kindly reduced my order to 8 cases. Cool. I didn’t get an email or confirmation of the adjustment when I checked my order so I called back the next morning because I didn’t want all that glass to ship! It turns out the order wasn’t adjusted. Rinse and repeat this process 4 times before I finally got an email after Tom started handling my order.
Two weeks later I still haven’t received the bottles, updates, nor do I have any ability to track the shipment. Awesome, right? I call and find out they don’t have any bottles in stock but they will have them tomorrow. I would have appreciated an update sooner, but ok, fine. It’s also around this time I finally get refunded from the first order adjustment, only because I brought it up.
Fast forward 2 more weeks and still no bottles. It’s exactly 8 days before my wedding, and a month since my initial order. I call and get the exact same story. Tom tells me their deliveries are being promised but a truck breaks down, they don’t get their bottles, and there’s a national shortage of this bottle type. He’s rude, and says the shipment cannot be rushed and there’s no way I’ll receive the bottles in 5 days (I need them several days before the wedding in order to condition.)
He allows me to cancel the order and I ordered with another company and received the bottles in 4 days (wedding saved!.) That’s quite the national shortage!
It took another 3 weeks (this week) and weekly phone calls before I actually received my refund. This isn’t poor customer service, it’s non-​existent customer service.
Summary: Poor communication, deceptive online listings, unreliable, unorganized, poor customer service.