My husband and I visited the store on Tuesday, and Wednesday morning they came to my house and installed the service for me, they explained to me very clear about the Packages, prices, channels and equipment, I got the new technology, hopper, my husband bought a new plasma Tv, and with the Hopper the image is AMAZING! I can record, pause, watch tv, without commercials… and may other apps that the hopper has, My husband is very happy with the service these local people provided !! thank you guys for the good service! highly recommend them!!!