Davis Visionworks

Staff is friendly enough. We were told to come back in two weeks, on a Saturday, to pick up glasses, no call necessary, they’d be ready for pick up. But, when we arrived at 1:30pm that Saturday, we were told the glasses weren’t ready. Had to wait, as they were preparing just then. Wow, hope they weren’t rushing the work and messing something up.
Well update when we see the finished product.

If it was not for my husbands insurance I Would NEVER use Davis vision
I go every 24 months for glasses and the last 2 prescriptions were messed up
It is because of the UV coating on the lens itself. It is cheap. this time they claim my lenses were Crizal BUT guess what… NOT!
I got the Crizal company involved and they made me a new pair of glasses BUT when I contacted Davis vision to let them know what was happening they said I now have to forfit my warranty because Crizal is touching them I said FINE. Kudos to the Crizal company for their help and finding out my lenses were NOT what I paid for to begin with… HA!
Just because they say it does not mean it is what you paid for. More people need to speak up. its sad but they tried to pull a fast one.

I’ve been a customer for years It took them 3 weeks to have my glasses ready and to make it worse my doctor left permanently however what takes the cake as per Davis vision they have a 30 day money back guarantee my family member got her glasses twisted which she paid out of her pocket she was very unsatisfied we went there today asked for a refund as per the manager we couldn’t have our money back we needed to pick another frame then she told us to have a seat! Ignored us for a whole hour until I created a scene! She then proceeded to try to adjust the bent glasses which still didn’t fit, long story short we got a refund (after I told them about the policy) All my family members who are customers will no longer come here!

Davis Vision is now Visionworks. They also moved a few doors down into the space that used to be Blockbuster Video. (Their old locaton became a Subway in case you get hungry while looking at frames). I made an appointment and was greeted warmly by the receptionist. My eye exam was carried out by an optometrist who was a true professional. I never felt rushed. The same was true when I was finding frames. Malka? has been there for years and was a true professional in helping me find the right frame. She also encouraged me to get the lastest Pinacle lens. Previously, before getting my new insurance, I had to pay for my frames and lenses that I purchased and was extremely pleased with the lens recommendations. All in all, I ended up ordering a new pair of glasses with out of pocket expenses of $ 113 and a $ 23 charge for my contact lens fitting which included a complimentary pair or lenses. Why 5 stars? Because the optometrist took the time necessary to make sure my prescrption was correct and because the optician took the time necessary to find the right frame. Hopefully, I wont have to change my rating once I actually receive the glasses. I tend to doubt if I will.

I don’t care how big this place is but what a ripoff, people who have insurance should be careful with this place. I will not be returning here after coming for several years here. I had my eyes checked for glasses, my eyes haven’t changed at all, the Doctor checked my eyes while I had contacts on. I removed them and she checked all was going well. So i received my glasses within a week (so far so good). This was several months ago. So hey I decided to get contacts I ran out, i order from a specific vendor, the vendor informs me hey your eye contact prescription has expired. So I call Davis Vision or VisionWorks or whatever they are called and I explain to them my situation. I tell them I was there several months ago and that Doctor checked my eyes with contacts. Now they tell me oh you have to come in to get a fitting for contacts to renew my prescription. Whoa what the hell so are going to charge me to give me something that I know already and that you know already. I believe they want to double dip. Forget them I will go elsewhere they lost my business forever. I would understand if it had been years but this was a few months ago.