Five 6’s

Used them twice while in Key West.
1^st time, the driver came when asked to be there. That was nice. The bad thing was he was either impaired or crazy or/​and both. Drove too fast, whipping around corners. Didn’t drop us at the right location, dropped us several blocks too far. But I was happy to leave his cab alive, so I’ll take what I can get.
2^nd time, called and gave them name and address of where we were staying. 20 minutes go by, still no cab so I called again. They had sent the cab to a different «southernmost» location. Which is why I had given the address, because there is like 18 different «southernmost» places to stay in Key West. But driver who did come was very polite and nice. Not crazy or impaired. Got us to airport safely and I budgeted in the extra time so we were okay. Thank goodness I had read the other reviews saying they don’t always come when you call, so I knew to call more than once when they didn’t show up on time.

Horrific, antiquated taxi system. Ever heard of Über or Lyft… taxis need to evolve before they’re extinct! Such a terrible experience every time I order a taxi in key west. There is no über or Lyft here so you’re forced (at least for now) to use taxi. They drive beat up old vans and the drivers are rude and jaded. Worst of all, they will not give you any idea of timing so you’re just sitting and waiting until they arrive… I ordered a taxi at 5:00 on its now 5:41 and no taxi. I waited patiently for 30 mins and then called to be told «soon» before they hung up. Sheesh! And this isn’t a one time experience… It happens every time I come here (4^th time this year). Please bring über and Lyft to Key West!!!

Given that we used Five 6s during Fantasy Fest I have to say that the service was fast and friendly. One driver (Big Mike) even rolled down the windows and sang a very loud Happy Birthday for my friend who had just turned the BIG 4 – 0! Prices were a flat rate per passenger which was a little steep given that the island is so small but worth not having to pay for parking downtown!

So my company did this company a favor and used them as a preferred cab service for our outing here… but I wouldn’t give them a dime of my money if it was up to me. I left my phone in the car like an idiot. Despite telling them exactly where it was (thanks to the amazing find my iPhone app), they didn’t care and just repeated their policy that they’re not responsible for lost property. It took getting nasty for them to take action and send the driver back. I guess they don’t understand what technology does these days. Never again with this assholes.

I have only lived here since January, and since then I have had to call taxi cabs many times for customers at my jobs. This company has without a doubt the MOST RUDE dispatchers I have ever had the displeasure to talk to in my life. They have hung up on me multiple times and the taxi cabs didn’t show up half the time I called. Terrible company and I haven’t even used their service, just talked to the dispatchers.

You seriously have to purposef

The worst cab company by far in Key West. Such a shame that they treat their customers as trash! We called them 6x and the cab never showed up. We had someone in our group that was suffering from heat exhaustion and we mentioned this several times and «Jennifer» the dispatcher didn’t care one bit! She’s a royal B — -h I hope Karma gets to her and fast! She hung up on us 3x and then lied when she said a cab was coming what a horrible human being! Never never never call them they are the worst and other people we met said the same thing. I wonder if enough complaints and lack of business will change this horrible service… time will tell!

Service drivers know the area well. They are kind, social, and quick. Good rates for a quick point A to point B trip.

We used this service a few times during our stay in Key West.
The service was good and the drivers very informative.
There is a set price to and from the airport ($ 9.00/person) but the other fares are pricey, just as ALL of the Key West cabs. They charge by the elapsed time as well as the distance.
«Hey cab driver…»

The woman who answers the phone is almost always rude, she just seems un-​interested. The actual drivers however are usually friendly. They’ll put up with drunken fools at any hour of the night.

I used Five 6s Cab Co when I arrived to Key West. I’m normally a public transit person but I hadn’t properly researched my options. I was on true vacation, so I decided to go with what was easiest at the time.
At the time, there was a bit of construction on Roosevelt. We took a few side roads instead, but I don’t feel much time or money was wasted. It ended up being a little over $ 20 from the Airport to the Walgreens on Duval St. After tip it cost me $ 25, which seems steep but sounds about right for the area.
I considered taking the cab back to the Airport when I left because the public transit website is somewhat confusing; however, I put a bit more effort into understanding it and found it to be only a few dollars to get where I needed to go and went with that instead.
My driver upon arrival was professional but not too chatty. He wasn’t unfriendly but we didn’t talk for most of the ride and he ended up being the least conversational person I encountered on my entire trip. So think of this as something to use to get from one place to another but not as much of an experience. I recommend using the bus if you’re going to somewhere well trafficked but a cab could come in handy getting across town more quickly or to areas that the buses don’t normally go.