Ocean Walk Apartments

Military please read before signing!!!
We were here from July 2014 — October 2015
I’m not really sure where to begin… Dogs run this place! Dog piss everywhere. That’s all you smell especially when it rains and you have to walk to your car.
My husband and I would play «what’s in the elevator» every time we rode on it. Dirty bandages, dog piss, used condoms (on 2 separate occasions) among your regular trash. Taking the stairs isn’t necessarily better. Never step in a puddle! 99% chance it’s dog piss.
Yes, new management took over several months ago. Yes, they spend more time cleaning. But there’s only so much they can do when dogs run the place and dog owners are not help accountable.
My husband and I caught someone trying to break into cars. We called the police and they arrested the man but he was well known by police before this incident! He lives at Oceanwalk in the same building as we did on the top floor. Keep your car doors locked at all times and do not leave valuables inside it.
Now for the part about leaving: BEWARE!
We signed the initial 10 month rental agreement. About 2 months before it expired, management left notices on our door with all kinds of attempts to resign. We were on the list to get into military housing so we were just waiting our turn. Military housing was telling us 3 months. We let the lease at Oceanwalk lapse and went into a month-​to-​month lease waiting for military housing. That was almost $ 500 more a month to do. Every week after our lease expired mgt would leave a note telling us we should re-​sign and then we won’t be charged the $ 500 for being month-​to-​month. We talked to the manager (Julio) and told him we were waiting for military housing to open up. He said not to worry, as long as we bring in our orders we’ll be fine. We asked if it was ok even though it was still Key West? He reassured us we’ll be fine. We even asked again, with pen in hand before signing «Is it OK because we can remain month-​to-​month», and he said not a problem, they do it all the time! He said Oceanwalk is very military friendly! We signed. Our military housing became available 1.5 months later. We got the orders from Navy Housing and walked it over to management right then because it was almost the end of the month and we needed to give at least 30 day notice. Surprisingly, there’s a new manager now (Francis). She refused to even hear about our deal with the previous manager. Francis said that was between us and Julio. We said it was between us and Oceanwalk. We moved out. Everyone else in the office was nice. They said not to worry about cleaning because it was getting renovated anyway. We cleaned it anyway. Spent a whole Saturday cleaning it from top to bottom. About a month later we got a registered letter from Oceanwalk with a statement for $ 22,600! No joke. We called Oceanwalk to speak to Francis but she wouldn’t get on the phone! The little girls in the office flat out told us that she was there but she refuses to speak to us. The girls said they were giving her our messages but not to expect a call back. They were nice and apologic and I truly felt sorry for them having to deal with this mess. We had to get Navy housing involved. Oceanwalk tried to stick us with everything possible. Even a bill to clean the mold that we constantly had growing in our foyer since the day we moved in! We still paid for cleaning and other things they could tack on. It took nearly 3 months to get something under $ 3,000! They may talk a good game, but trust me, they are NOT military friendly! They even tried to say my husband was only a contractor, not active duty thus the military clause doesn’t apply. He’s been active duty for 15 years and 7 deployments and they had his orders on file since the day we moved in. It clearly states in the bill move-​out reason– «Military Transfer». Beware!

We moved in quite recently and already a multitude of problems have arisen, for starters the roach problem is out of control. You wake up in the middle of the night and they are everywhere. Mind you this has little to do with your own cleanliness, we hadn’t even unpacked the boxes and the very first night there were at least 100 in the dog food dish (they come out at night) if you walk around with your cell phone light during the evening they are literally everywhere including your bathroom drawers. The layout is designed poorly. The bathroom doors hit the toilet seat so you have to position yourself just perfectly to even shut the bathroom door. If you have a roll of toilet paper on the dispenser, you can open your toiletry drawers. They labeled the new units as remodeled but really they just fluffed it up a bit. My bedroom door has a giant hole that they poorly patched up my roommates bedroom door is a completely different style door all together. My bathroom cabinet and our fridge was missing all the bottom glass shelving upon move in. The smaller bedroom has no lighting, so you’ll have to buy a lamp. Also the only window it has, faces the hallway to your front door. So basically if your blinds aren’t constantly closed prepare for everyone and anyone roaming the halls to be able to see into your bedroom. Upon move in the staff is literally ‘all over the place’ everyone tells you something different, and everyone you speak to gives different move in requirements. For a two bedroom two bath. That’s only about 650 sq feet your total household income has to be $ 85,000 yes you heard me correctly eighty five thousand dollars a year to live in a shitty apartment complex. Furthermore if you are in fact a responsible pet owner. 90% of the property. Isn’t. People don’t pick up after their pets and as a result you’ll have absolute trash driving by you yelling things such as «you’d better pick that shit up» yeah. Perfect way to start your day. The laundry room. If after all of this you do choose to move in, the office neglects to inform you you need to purchase a laundry card directly from them. So upon entering the laundry room, even though there’s a machine that says it will allow you to purchase one. You can’t. The on call security is absolutely useless after new management came on property. His voicemail is full and he never answers his phone. So when you come home at 5 am from work and someone has so kindly parked in your garage spot you just paid $ 30 a month for there’s shit you can do until the next morning. The office closes at 5 so anyone who works a normal 9 – 5 good luck with any issues you have after that time… You just have to wait until the next morning to address the issue. Rent for all of these issues is also far from cheap. You’re looking at paying the exact same price you would pay in old town for a 2 bedroom $ 2500 a month not including utilities. Unfortunately for us. Key west isn’t a very pet friendly place anymore and we didn’t have much of a choice with 3 dogs until we purchase a house in 6 months.

I’m not sure what these people are talking about that leave nasty reviews. I live here and have never had an issue with the staff or people or anything negative. I love living here it’s the first time I’ve felt safe at an apartment complex! This place is clean, the staff is amazing and there are really nice upgrades to everything here. I’m normally on a night schedule so I sleep during the day, and its so quiet here I can actually rest during the day when I need to.
I’d be more cautious of the negative people on here, as long as you pay your rent and don’t act foolish, you won’t have a problem. This is my home for now and I love it!

I had my reservations to move in here a year ago. Being newer to the area the exterior is not the most welcoming color of the buildings are ok and I drive thru on a Saturday night and cars everywhere and people changing their oil and just didn’t look that nice compared to most apartment complexes I have lived in before. BUT the new management have made some great adjustments I know they are updating the insides of the apartments and they look very nice. The people are extremely friendly. The issues I have is the parking is extremely limited they should have assigned spots for every apartment, the pool could be monitored more lots of partying going on there and feel bad for the maintenance guys having to pick up all the bottles and trash many mornings and yes the dog poop is a major problem. I have a dog and pick up after my dog Everytime and they have installed dog poop waste stations every 10 feet but yet people choose to not use them. They need to buckle down on the people abusing this it’s not fair for the rest of us. End of the day I have never had any issues with neighbors and it is mostly quite other than the pool :) always quick response with any issues but to be honest I have never needed anything. It would be nice if they spray washed the stairs and hallways they get dirty and unfortunately at times have dog pee. I would recommend this place! I meant to give them a 4 star :)

I could write a million reasons to not live here. But ill start with the one most currently annoying me… Perhaps ill edit this and add one new one a day, as I don’t want to invest that much time in a single day on my hates of ocean walk.
Day 1
1) Every day, they leaf blow the hallways which takes forever with this machine that literally sounds like dirt bikes in your echoing hallway. The walls are so thin you even get to smell the gas fumes for about 20 – 30 minutes. So inconsiderate
Day 2
2) Haha it really is almost funny how horrible this place is… DAY 2 woke to no running water… Not sure if its from my posting yesterday? I’m told there’s a «Water emergency» ya… I noticed… I don’t have any…
Day 3
3) This one is retro… Because its too fun not to share… I work nights and sleep days… Woke up to a chemical smell soooo bad my head and lungs hurt… Maintenance came over and duct taped a few vents with paper towels. No worries I just inhailed straight epoxy for 8 hour…
Day 4
4) This one I received notice that MONDAY, with NO EXCEPTIONS… I would have to allow workers in my house all day, as they are updating the air conditioning system. (i will spare you at least 7 entries on this ordeal including but not limited to.“oh sorry we did fix your ac but accidentally connected the wires to a different apartment”!!! I’m not even sure what that means… So I switched around my work schedule to accommodate monday, and they came Wednesday…
Day 5
5) No nice way to candy coat this one so… Here it is… DOG SHIT EVERYWHERE!
Stay tuned!!! To be continued

I enjoy living here and i think the new owners are doing a great job getting the complex in order. They are definitely stepping it up and improving our quality of living at Ocean Walk.

Worst place to live ever. It’s probably the cheapest place on the island to live and it shows. The apartments are a poor quality unlike other Equity Residential properties. There is always pet urine in the hallways outside of the apartments. When you move out they’ll keep your whole deposit and even find ways to charge you more even though you left the apartment in a better condition than it was in at move in. The laundry is awful and super hot in a stuffy room. The machines are broken half the time as well as the elevators. Which is fine as you can use the stairs but try to avoid the trash and urine as you’re walking up. The maintanence staff will not fix ANYTHING. My air conditioning didn’t work properly for two years. They kept coming and ‘fixing’ it but it wouldn’t never cool below 79 degrees and it’s Key West! It’s so hot. They put a new air filter in and tinkered a bit and then said it was fixed. The only positive thing I have to say about this place is that it’s pretty quiet. I never had any problems with excessive noise. Please do not live here if you can help it. It’s terrible.

Ocean Walk apartment’s is more than I could have hoped for moving from Michigan. The rooms are very clean, the grounds are well manicured, the pool is awesome, and the staff here will do anything it takes to make your stay most enjoyable. For example, last Sunday I was doing my laundry here on site, which is very clean, and ran out of money on my laundry card. My wash cycle was done, I would have had to leave the site to dry my clothes, but the manager was walking her dog here and offered to help. She said she would take her dog home, come back, unlock the office to let me in to charge my laundry card. This was her day off, and the office is closed on Sunday. She really helped me out that day. If you are looking for a place to live, you need to check this place out! This is as good as it gets!
Bill Everett