The Marker Waterfront Resort

What a wonderful waterfront resort! We stayed for 2 nights and found the accommodations and service exceptional! Loved the location being close proximity to great restaurants, shops, and water activities.

Absolutely loved this place!
Went with a group of 11 for a stay in key west. I absolutely loved the hotel. Great food, decent prices and excellent location. My only complaint is very small… And was that the pillows on the bed were uncomfortable and flat. Tommy the concierge was awesome!!! Extremely helpful.

My husband surprised me with a getaway to Key West. Even more surprised was I when I saw the beautiful hotel we were staying at! The Marker is in the heart of Old Town, right on the water and easy walking distance to the harbor walk, all sorts of great night life and of course, Duval Street.
The rooms are very spacious with very large bathrooms (ours featured a separate shower and soaking tub). Everything is bright and clean. I loved the little touches, like books written by Floridians and about the Keys and the little cat statue on the bookshelf (perhaps a little homage to Hemingway?)
There is a little mini-​bar and plenty of things to purchase in the room (vodka, tequila, mixers, beer, Key Lime cookies, t-​shirts, deck of cards, koozies, aloe, etc.)
The king size bed was very comfortable and I liked that they provided two kinds of pillows… one very firm and the other soft and fluffy. The rooms were cleaned and restocked with fresh towels every day, we never once had to ask someone to stop by. Each evening, the bed was turned down and bottles of water left out for us. Our room had amazing A/​C and we were happy to retire to a nice, cool room after a long day in the hot sun.
The things I didn’t like so much (but they wouldn’t deter me from coming back): no real room service (you can order pizza from their little restaurant but that’s about it), our particular room (147 — Harbor View) was gorgeous but there is a bar right outside the sliding glass doors to the patio AND the opposite side looking over the pool area, so it was pretty loud all the time. Most nights, the music didn’t stop until 12:00 AM. We stayed out for dinner and drinks most nights, but would get back around 11:00 PM or so and just want to crash. So if you are looking for a quiet room, make sure to put in a request for that. And finally, the pools are nice, but they aren’t much… the water was warmer and not that refreshing and it gets crowded quickly because the pools just aren’t that big. The serenity pool (adults-​only) is where we ended up most times, not because of the quiet, but because it had far fewer people there). It was kind of a bummer that the serenity pool offers no amenities (no bar, no service).
Anyway, the good far outweighed the bad and we really enjoyed our stay here. They were very accommodating and held our bags our last day as we had a late flight and had to check out way before we were due at the airport. The porter promised us a cab at 4:15 to the airport and it was there right on time! Very impressed all the way ’round!

The hotel was an excellent surprise.
We travel
The world and expect great hotel service.
The rooms are very spacious, the staff helpful and friendly and super clean. If you are looking for a hotel that looks Key West this is it the blue and white colors are inviting.
The only negative was a lousy Margarita by the bartender however there are places within steps to get good drinks. And the location is another plus.
Close to everything and the harbor.
We will return but for a longer stay

Unlike most places in key west this place is very modern. The rooms are big and the staff is very Friendly. The location is good

We stayed at The Marker during a recent trip to Key West and had a wonderful time. The staff is very welcoming and helpful. Rooms are nicely decorated and have a modern feel to them. The pool and bar area downstairs is relaxing and has a good selection of food and drinks. Overall we had a great time and this hotel was conveniently located close to the historic seaport which is our favorite area of Key West. We will be back!

We are loving our stay!!! The room is beautiful and the staff has gone above and beyond to help us. I would give the staff 10 stars if I could. Im a little sad because when I booked we got discounts on the sunset cruise and jetskis… but we never got to use it because the weather has been so crummy. They gave us free drinks and free breakfast. It was all delicious. Just a word of warning for light sleepers, the walls are a little thin and we had loud talkers next door. Try and ask for a secluded room away from others if possible. We will be back. Hopefully during better weather :-/

Wonderful hotel with spacious rooms! I loved the decorations and the overall esthetics. The most important thing for me is cleanliness and this hotel certainly is very clean! The stay is well worth it. Its location is almost perfect (the only thing missing is its own beach) with Mallory sqUare and the docks close by as well as a couple blocks off of Duval.
On a a personal note, I am very thankful to the staff. The parking is $ 12 per night and it’s great because it has its own garage. I stayed 2 nights and the very first night I got to key west, I lost my purse with my car key. I had no spare key. Long story short they kept my car in their garage for 7 days after we departed at no charge while I was able to get a new key made and return to the keys to pick it up. Great service! Very appreciative!

Simply Amazing!!!
Just returned from Key West and had the pleasure of staying in this property for my Bachelorette party. I’ve had the opportunity to stay in a good number of hotels and Inn’s in Key West and this has to be the best one so far! This is great for groups.
The Property: This property is beautiful. It has a underground car garage which is extremely convenient. Do note parking is extra. Although I did not go to any of the pools they looked really nice. We did have brunch at Cero Bodega and it was very good and the service was excellent. We were a group of 12, they kindly split the checks for us and were extremely willing to accommodate us. The food was also very good.
Rooms: This has been one of the nicest places I have stayed by far. The rooms are new and extremely clean and very comfortable. The bathrooms are very nice and spacious they include Shampoo, conditioner and shower gel. The rooms come fully equipped with hair dryer, iron and coffee machine. They are also Beautifully decorated.
Location: It is perfectly located about a block and half from Duval so you don’t have to stress about taking a cab. You can walk to a bunch of nearby places and not have to stress parking or drinking and driving or spending additional on cabs.
Service: They kindly welcomed me and my group of 11. Everyone was extremely courteous and polite. I called the concierge a few weeks in advance asking them to please suggest a few dinner spots nearby and they kindly provided a few places. We went to one the suggested spots and it was amazing!!!
The air conditioner in our room wasn’t working at one point and we had to call and they actually came right away to check it out. The morning we checked out the front Desk ladies kindly offered me coffee as I was hanging out in the lobby with my girlfriend.
Cost: Do keep in mind Key West is a bit expensive. And this place is top notch. So if aren’t sure if it’s worth it and don’t mind splurging a little for your comfort I would stop contemplating it and just go for it!!!
Sweet dreams!

Very cool hotel. Nice hotels that are reasonably priced are few and far between down here, but this hotel is an exception. It is not the Ritz Carlton, but it is definitely top notch for what it is. The hotel is brand new, with an eye for detail particularly in the rooms. The bed was comfy, the balcony was cute, and the bathroom even had a separate tub along with a shower. Will definitely be staying again. However avoid the restaurant at all costs. The could not have screwed it up more if they tried. My friend ordered bagel and lox, and somehow they forgot the bagel. My mothers breakfast was not even close to what she ordered, and by they time it was all said and done, we had spent an hour and a half and only received sub par food. Only one waitress. If you avoid this restaurant, the experience here at the hotel is five stars.

Let me first by saying I would easily give this resort 5 stars IF they would change their pools to actually being even semi cool.
I’m currently here celebrating my birthday and love the resort. The room is gorgeous, cold and almost OCD clean (love this). The greenery, location of the hotel and having three separate pools is fabulous. The food at Cero is delicious for a resort. We had breakfast this morning and lunch the day we checked in.
With all of the loveliness above, I’m disappointed in how hot their pools are! I would be happy to spend hundreds of dollars on a bar tab just hanging out by a COLD pool all day. Problem is the pools feel like bath water. Please note I am not exaggerating, several other individuals have also said the same thing to our party when we went to feel the temperature a few different times throughout the day.
Hands down, if they changed the temperature I would have rated this all 5 stars.
It’s the keys, we need to feel refreshed!
Love the cleaning service, waitress and chef.

Lovely resort! Super clean rooms and nicely decorated.
Joe checked me in my room and he was exactly what you want at hotel reception. That man knows customer service! Which is rare in the Keys…
The rooms had key west aloe company toiletries. Great quality and I like the impact they are making on the environment doing away with the small bottles.
The room also had a great mini bar and gift shop. In the room!
I had lunch at the pool bar– guac and shrimp tacos. Both great and large serving size. Only complaint is the beer selection. I only recognized one draft. Who wants to drink a pecan nut brown at the pool? Great service there as well.

The Marker is our new favorite hotel in Key West. We loved the location, and the rooms were so comfortable and featured lots of Key West-​specific charm. The pool (and bar) were great for relaxing. The hotel staff was extremely helpful — offering Champagne from the moment we arrived and always around to answer a question or make a great suggestion. Free underground parking too. We’ll definitely be back.

Our stay was pleasant but this hotel is still missing those small details that go a long way.
Ashley at the front desk can definetly use a course on hospitality… The other staff definetly had a different aproach to clients.
Pools are nice, yet small and the food on the menu is not amazing, its ok. Although cocktails are pretty well made.
The bathroom can use some extra toilettes and skip the shampoo station which is pretty uncomfortable. We missed having slippers available in our room.
Overall good experience but hotel needs to add atention to these Small details

Absolutely loved my stay at The Marker! It’s true the front desk girl could use a course on hospitality. It’s not that she’s rude, she’s just not inviting but the rest of the staff is great! All the girls by the pool are sweet and constantly making rounds to make sure everyone is happy and buzzing! The bartender is also super sweet and makes GREAT cocktails!
The hotel itself is clean, crisp and chic. Absolutely my new go to place in the keys!
My only complaint is the room thermostat. It read 68 this morning but my internal thermometer is positive it couldn’t have been colder than 72.

So, a bit of a mixed experience. After sitting in traffic for 5 hours on Saturday morning /​afternoon getting to Key West from Miami, we arrived at the Marker understandably cranky… I was travelling w a male friend and had specifically requested 2 separate beds on our reservation, which was confirmed by the hotel when the called me to go over the reservation details.
When I arrived, I checked in and was given keys to a SINGLE KING BED room. I immediately returned to the front desk and that’s when the frustration ensued. The undertrained staff fumbled around for about 30 minutes before I finally asked to speak w a manager. At the end of the day, we got the room we requested and they provided a courtesy credit for the misunderstanding. but, at the end of the day, the entire frustration could have been easily avoided with more impressive front desk staff. they were underwhelming to say the least… Not a good first impression.
other than a beautiful property w clean, BRAND NEW ROOMs.

The good:
Beautiful new hotel.
Good location.
Good cleaning service
Awesome bath bombs from Lush
Some staff was very nice.
The bad:
Beds were not comfortable — my wife and one of our two daughters spent the weekend with aching backs.
Some staff seemed to be annoyed to deal with customers.
No reading lights just one very bright light on the night table.
AC was not cold enough. Lowest setting was 68. That might be ok for some people but we like to sleep with the AC super cold and 68 did not cut it. The front desk suggested we open the window.
On our final night the fire alarm went off at 3am. The four of us got up and walked down to the pool area. False alarm. No apologies.
Male bartender at pool bar was not very nice.
The next morning the cleaning staff were knocking at the door at 10:52am and looked at their watch when we said we’re not quite ready to vacate the room.
To their credit, at check out they asked us about our stay and gave us a $ 100 credit for our troubles. Total bill was $ 1700.

As a local I can tell you, this is the best resort food on the island. I’ve «staycayed» anywhere from the Ocean Key (which I love) to the Casa Marina (over rated). This hotel is new, not too big, and the food is incredible and fresh. The resort is clean and seems very nice as well! Highly recommended.

Fantastic hotel! Very clean, perfect location, fun pool area. There were only a few VERY minor problems that you’d expect from a brand new hotel…(only 1 roll of toilet paper provided, we were given a menu at the pool to order drinks/​food and were forgotten). Honestly, these were minor things and just «kinks» with a new hotel… the staff/​bartenders were all very friendly and we will DEFINITLY be back. We’ve been to alot of the hotels in Key West over the years (we come down twice a year) and the Marker is one of our favorites. I highly recommend this place. I promise you’ll love it too.

Really nice! We enjoyed all the little touches: champagne at arrival, Hemigway books by the bedside, big bath and big separate shower! Very cute décor.
Enjoyed good cocktails by the pools (painkiller and a blueberry mojito) along with a generous helping of guac and chips.
All the staff was very friendly and helpful. The best coffee and sandwiches for breakfast/​lunch are just a block away at the Cuban Coffee Queen.
Will definitely return here again.