Starbucks

Had to ask for no foam twice and still had foam. It was not extra hot as I asked but they took off foam and I felt with warm tea.

Although I’m not happy to admit this, but a few months ago I had a serious Starbucks addiction. I literally had to have a venti iced while chocolate mocha non fat no whip (total basic white girl drink) everyday. Not only was this addiction quite embarrassing, it was hurting my bank account, lol. Thankfully I’ve sought help for my addiction and while in recovery I allow myself one venti iced white chocolate mocha non fat no whip every couple months. This location has excellent customer service, although I’ll admit most Starbucks do. They also do a great job moving the drive thru line along during the busy morning hours.

Umpteenth time I’ve placed a mobile order only to show up, wait longer than I would have by just getting on line, and then find out it never even got started, or it’s been sitting at the drive thru area getting cold the whole time. Because apparently, they think the likeliest scenario is to place a mobile order, and then go through the drive thru to wait behind everyone else anyway :|
Guys, make the drink when you get it like every other one and put it on the counter? The one retard who ordered and went through the drive thru can ask for it there, at least someone acknowledges them.

Hair in cup and waited 15 minutes to get one drink.
Don’t go here! They are horrible at their job

Like all Starbucks this place was clean. Staff was great and friendly and efficient. Was early on a rainy day and I went in to get a vanilla ice coffee and a PSL and lemon cake and brownie.
All the bake goods were wonderful and tasted fresh and hit the spot.
Took a star off for the drinks. For starters I got 2 PSL. Since one was made and the. They made a second one since the cashier had to redo my order since he didn’t take off the free drink. So got 2 yeah… But the vanilla ice coffee was never made so I stood there waiting. They finally asked and it was made. Took it back to the hotel. And it was an ice coffee but no vanilla. Sad.

Waited 15 minutes in line in the rain for one drink and failed miserably. Just didn’t make it because the manager was quote training 3 people unquote. What a waste of time I understand mistakes but you should immediately offered me a free drink and giving me the chance to say no. My time is limited and the fact she was training 3 people tells me maybe she should only train two that way people online don’t have to waste your time or put a sign up that says service is off today because I’m training. A simple I made a mistake how can I make it up to you would have gone a long way

Awesome staff. They cheerful but not overbearing.
Well made drinks. I don’t go to coffee shops often and they made some helpful suggestions.
The store is clean and we’ll maintained.

I love my Vanilla Bean Frap. Nothing I love more than Starbucks after a long day of driving. It was perfect in the sweetness department. It wasn’t a cup of sugar & water like some places do it. Anthony was the person taking my order through the Drive Thru. Very attentive & nice. I’ll be coming back. Plenty of parking space & drive thru can get heavy with traffic sometimes.

This place has the nicest staff!!! They are very nice and helpful. The wait are not long, the place is very clean.

The Starbucks in Copperas Cove is fantastic although the parking is hard to get in through the drive thru it’s well worth it the staff is extremely helpful very patient and truly appreciate what they do for the city, and its one of the nicer looking buildings in Copperas Cove

LOVE LOVE LOVE this Starbucks! Probably the best I’ve been to in Killeen, hands down! Their customer service was so awesome.
I had a complicated order & not only did they make it perfectly, but they remained patient with me! Love this place! Thank you!

My wife had a Oprah chai frappichino light and i went with an iced coffee… baristas did an excellent job, they have some cool paintings/​pics on the wall, one’s a helicopter and another is some type of military vehicle. posted a few pics… as usual i got excited and forgot to take pics of our drinks… senior moment.

One of the best Starbucks I’ve ever been too. The baristas are friendly and attentive at both the drive thru and counter. As a regular customer most know me by name and know what I drink as soon as I walk in. I would recommend to anyone in the Fort Hood/​Killeen area.

This review is strictly for the drive thru since I’ve never actually set foot in the store. The batistas here are the friendliest that I have ever encountered. I drive through frequently since my husband’s addiction to the Caramel Brulee Fraps and Caramel Fraps rival that of a White girl’s (it’s a joke to those who take offense) I love their Green Tea Fraps and their Chair Frap. This Starbucks has some of the best service ever, I will be writing to Starbucks and hopefully everyone gets a raise because they deserve it.

I love the drive thru customer service.
The line is also pretty quick. Going here has been a morning ritual.

Friendly chipper service each time I’ve come in. I haven’t had any issues. If it’s not crowded, the staff will take the time to make pleasant conversation with you as you wait for your order.

«Do y’all have military discounts?» Uhh come again???
Just pay the four dollars and thirty-​one cents for your latte. This is the friendly green mermaid corporation. And it’s not Memorial or Veterans Day. I get that this is a military town and most check out folks will ask me for my military id to actively give me a discount but I really couldn’t believe I heard that. Off soap box.
Segway. This is the MOST patriotic Starbucks I have ever been to complete with Old Glory posted up and a lot of photos of men in uniform around the store. I suppose it’s fitting since it’s ON FORT HOOD STREET.
I drive out of my way to come to this location because ALL of the baristas are incredibly friendly. They actually delivered things to me as I was seated, seemed genuine in their customer service, and serve up the usual fare with ease.
The store itself has a below average amount of seats but I like the layout and there are enough plugs for folks who need to utilize technology. Plus the seating is conducive for business meetings or working on your laptop.

So, almost out of the ’11’s and into the 12’s, and I’ve given this Starbucks alot of tries!
I’ve decided to take the time while I’m on my stress free European vacay to take time to encourage my neighbors to do as I have chosen, go to Starbucks in Harker Heights (my first option if I want to enjoy my coffee, but further from my home) or Trimmier Starbucks (they are working hard to get it right, but still not the closest to my home).
I truly enjoy spending time in Starbucks on the weekends, just can’t recommend this one, at this point. Perhaps I will try it from time to time, and maybe things will change… but we’re looikng at going on 2 years now… meh!
oh wait, almost the 13’s and not much has changed!

The thing I like about Starbucks? I always get the same thing. So is it odd I am rating one? Of course NOT! Its the Unilocaler’s way. As long as the long is not super stupidly long and my white chocolate mocha is tasty, I am happy. The staff here is friendly. When I pass through town and need a pick me up, I swing through here. What can i say, I am a creature of consistency.

I like this location because inside it’s pretty big, whereas others sometimes are a small, cramped space. The drive-​thru is nice when I am running behind trying to get to work. Friendly employees, good coffee/​teas… I love their marshmallow dream bar (like a rice krispy treat). A bit pricey, though.