Unique Nails

Longest waits ever !! Who has the time ??
I used to come here often because of the great results every time I got my nails done. Never again. I tried coming on three different occasions and waited more than 20 minutes before giving up each time. I gave them 3 chances to get their staffing right. On the 3^rd try I scheduled an appointment — still had to wait and once more, still didn’t get seen. I had to end up going to another salon to get my nails done. Will never come back and will not recommend anyone to go here, unless you have all the time in the world to waste.

The only thing that upsets me about this place is that they pick and choose who they greet/​say goodbye/​show good customer service to. I walked into the establishment and the techs looked up and then looked back down w/​out saying a word to me. I had an appointment so I went to the wall, picked out a color (their selection is unimpressive) and sat on the chair. I felt embarrassed but I tried to play it cool. After about 10 minutes, one person finally came over (only because she had to seat another customer at the nail dryer that was right next to me) and told me that my nail tech would be with me soon.
After that, each woman that walked in after me was greeted with smiles and pure joy. That was really saddening and I don’t like jumping to conclusions, but let’s just say I think I understand why they didn’t feel like greeting ME in particular…
Michelle is extremely jovial and is the best nail technician that I have ever come across. Not only is she warm and open, but she is very skilled! I moved to PA from NJ and was reluctant to try out a new place. (Prior to coming to Unique nails, I would drive back to NJ to my normal spot — crazy, I know!)
I only come because Michelle is nice and talented. If not for her, I would look for another nail salon that practices GOOD customer service to ALL customers and not just those who look a certain way.

Ask for Michelle, she’s knows what’s she’s doing and it very nice to chat with. Very fair pricing. Come on a Monday afternoon to avoid a long wait!

I got a pedi yesterday and was thoroughly satisfied. I had a gentleman. He massaged my legs and feet with hot stones! Rubbed them down with warm oil!!! Very relaxing. They use the machine with the pad to smooth your feet since salon can’t use razors. My feet were smooth but could have been a little smoother. he was very quick. I was out in under an hour. Good customer service. My new spot. Enjoy

I went to UN one hour before closing and asked for a mani-​pedi as I walked in. They told me to pick a color and seated me. Once the service began, for some reason the «head-​lady-​in-​charge» I assume found out I was there for both a mani and a pedi and she seemed angry about it and got all angry, raising her voice to me about how there was no time for both. My policy is to kill angry people with kindness so I told her no problem just do my pedi then and she angrily began yelling things to the girl doing my pedi in Vietnamese. So I told her I could not understand her… in Ukrainian. This lady is mean. Don’t go here.

I’m very surprised by the negative reviews for this place. I’ve been going to this place every 3 – 4 weeks for about a year and a half now to get gel manicures. I always come in on my lunch break and I am always in and out in less than an hour. As soon as I come in, they wrap my nails immediately to get the previous gel off. The staff is always friendly. I’ve had several different people do my nails and I’ve never had any complaints. My manicures usually last at least 2 weeks and sometimes as long as 4 weeks.

Came here to get a gel manicure and it was the WORST manicure I have ever had. She didn’t even touch my cuticles! She also didn’t even put on a full base coat for the nails. Such a bad experience, and now it is 5 days later and the gels are coming off. No surprise since they didn’t even have a base coat. The person doing my nails got up every minute or two to answer the phones or take care of another customer. Terrible experience– never going back

I came in on my lunch break today to simply get an eyebrow wax. The woman tells me it will be a couple of minutes… a couple… not five not ten. So I’m standing there waiting she takes another woman back to the waxing room. This woman comes out the lady sees me still standing there waiting, proceeds to check the other woman out and schedule her next appointment. She doesn’t acknowledge me or say be with you in a second.nothing.
Then as I think she’s going to take me back. nope! She goes up to two other women sitting at the dryer who have already had their nails done and seemingly are just hanging around at the salon and asks which one of you is getting waxed and proceeds to take them back. Really? Really??? I stopped the woman and I told her you know you should have told me you were going to have me standing here for twenty minutes or tell me how many people were ahead of me. No apology,
No nothing so I walked out and will never go back. I have been to many nail salons and have never been ignored like this or not been told the truth about how long I will be waiting.

I came to this place on a Friday afternoon and was able to get a french manicure and pedicure right away. The pedicure was average– they do give hot stone massages though. I really like my french gel manicure! It’s been two weeks and all my nails are still intact like they were when I first got them!!! This place is super close to my parent’s house so it’s convenient when I’m visiting. I think it was around $ 55 for my french gel manicure and regular pedicure.
Service is pretty friendly!

I’ve never had a bad experience here and my pedicures always look fabulous and last forever! There have been a few times where I think something got lost in translation but nothing I’d say was a deal breaker. I do wish they had specials or coupons at times but other than that I will surely keep coming back!

I’ve got waxing, Manicure here and have been there about 3 times in total so far.
Not a big fan — One time I went in to get a manicure and they were busy. The lady obviously was rushing things and wasn’t too polite either. The result is ok at best and I feel like I can achieve that level painting my nails myself.
When I went there for waxing, it hurts so much! I know waxing hurt and I’ve been to other places. But they don’t hurt as much. The whole process wasn’t too sanitary either. She didn’t really care too much when I said it hurt. Rather, she kept persuading me to come back more regularly. I probably wouldn’t and will keep try out different places in this area.
Also, their price is not competitive. The waxing I got was $ 20 when I can get a better service somewhere else for $ 15.

A little skeptical because of the bad reviews. I went in for a fill and pedi. I lucked out. Her name is Jean. She is one of the best nail techs ever. She’s polite, funny and never rushes you. She is a gem in this place. I’ve been getting my nails done for 20 years and she didn’t disappoint. She is well spoken as well. She did exactly what I asked her to do, pointy stiletto nails. Her pedis are amazing. I do however agree with some of the reviews. When I first went there. The lady who offered to so my nails was kinda pushy. And she ended up not taking me because her regular client came. So Jean took me. I bring my own polish so I can’t comment on the quality of theirs. Give it a chance and ask for Jean!

A waste of my time and money. Went here Friday for a manicure and by Monday my nails were chipping. The girl that did my mani cut me and then tried to act like she didn’t see me bleeding until I pointed it out. She barely buffed the nail, I constantly had to point out pieces of my cuticles she missed and on top of it all a baby could’ve given me a better hand massage than she did. Moral of the story find another salon nearby

I give them a solid 3 stars. They are a little on the pushy side. They do a solid job. Wish they had a mani pedi special.

Do yourself a favor and do not come here. I have never felt so uncomfortable and upset getting a mani/​pedi. The nail tech was short with me and totally rude. All because i was not happy with color choices. And she would not help me/​give me an opinion even when i asked her many times. Colors are darker/​more vibrant on their color swatches! And she said she can only do 2 coats max for a gel mani. After that, it was all bad. I’ve REALLY just wanted her to stop mid mani, pay for my pedi and get the hell out of there.
I felt sick having to fork over $ 55+ for such crummy service. I will never come back here and it took just that one person to ruin it for me. Obviously not all the nail techs are the same — but she was awful. Believe the majority of the reviews on here.

This is the WORST nail salon I’ve ever been to. And I’ve been to A LOT of nail salons. They are overpriced, they rush through EVERYTHING and my nails/​toes always look like crap when I’m done. I went once because it was close to my job and more convenient than going to my usual spot. I HATED it. Went back about 9 months later (last week) thinking maybe the first experience was just a bad day. Nope. Horrible again. Had to wait 40+ minutes! Halfway through my pedicure the lady made me pay and she wasn’t even close to being done. Then I added a design so they made me run my credit card again! Very rude and very hard to understand. I will never go back and I don’t recommend you do either.

Came here because it’s 3 minutes from my house and didn’t feel like going to my regular salon. But will not go here again I think. The manicure they did was OK, but I noticed the lady was in a bit of a hurry. I had to point out to her that she needed to make some corrections as she did not pay that much attention to detail. While cutting my cuticles I seriously thought she’d cut off my whole skin any second, which luckily did not happen.
Also, the colors they have are very outdated. It seems they have been sitting there for ages and no new colors come in.

This place is located in the shopping plaza on Henderson and DeKalb roads in King of Prussia. I popped in for a «basic» pedi. Basic consists of general clipping, filing, callous removal and buffing PLUS a hot cloth, hot stones, and calf massage. The cost you ask? $ 25! Yes! I said $ 25! I’ll be back to get my nails done as soon as they get longer.

Have been coming here for over 10 years to get my eyebrows waxed. After a few times of going when they’ve done a great job, it has been my go to place. However the experience and job done is very hit or miss — even if it is the same person doing it.
Today I went in and walked out with my eyebrows jagged and uneven. The lady also removed hairs from the front of my right brow which clearly should not have been removed, making my eyebrows look very short and stubby.
Today will be my last time coming. I will stick to tweezing on my own or threading. It is about time I quit going in and praying for my eyebrows to look okay when I come out.

Great pedicure with Tracy! Being new in town, I asked a couple of people where to go, looked on Unilocal (like all smart people do and SHOULD do!!) and after a really bad manicure last weekend at Classic Nails in the KOP Mall, I decided I would try out Unique Nails by doing a pedicure. I’m not used to big nail salons with lots of people coming in and out, but they seem to be the norm around here.
Anyhow, Unique Nails was very clean, my pedicure turned out very well (I brought my own color, so I can’t comment on the color selection) and I am happy with my renewed $ 25 feet. Seeing as warm weather is here, I think I will be back there a lot.