Walmart Supercenter

Both the checkout and the online returns experiences at the store are better. The online returns experiences have been enhanced since you do a portion of the return online and the remainder is done at the store. Walmart pulls from inventory of 3^rd parties on certain items so this can be confusing for customer service. But Walmart invested in technology making is user friendly and efficient for the customers and staff now. Thanks!

This store is ok. Clean for most part. Service is OK. Not uncommon to go into the store and here them complaining and cursing. Not very classy. Nothing special. Management needs to clean up their employees.

I went here a few years ago and told myself I’d never be back. It was dirty, disorganized and all around awful. I went back a few weeks ago, and boy have things changed! Other than the long lines, this is the best Walmart around. Very clean. Friendly staff. And of course, the low prices Walmart always has. Way to clean it up!

They added self-​checkout, that help when there is one checkout line open with a long line of people waiting.

The service at this store is ridiculous. I go to the customer service desk at 10 on the dot. I wait there and get an ignorant response from some savage that they are closed. I very kindly alder what time do they close. She didn’t respond. So I asked again to finally get s response of 10. So I ask what time is it now 10 and she wouldn’t even look at more or acknowledge me with any response. Do not waste your time.

I call this place GhettoMart, even though its location is anything but the ghetto. My girlfriend used to laugh at me until I brought her there one day and there was an employee right inside the front door that looked like she just got done her shift hookin’ on some back-​street corner. I have no issue with employees of any ethnicity, but these people really look and act like they came from, well, the ‘hood.
Beyond that, you’ll find a disheveled store plagued with disorderly shelves and out-​of-​stock items. (Of all the pictures posted here, only one is accurate — the Jell-​O shelf). I don’t think I’ve ever walked out of there with every item on my list, even a short simple list. Service? For“ghetto“bout it (sorry, couldn’t resist). Been trying to call the photo lab there several times a day for three days now and not once has someone picked up the phone. Tried calling the main number, and no one answers that one either. WTF?!
My recommendation? Head up 422W, and get off at Trooper road. There’s a WalMart there that I would easily give four stars, that has none of the issues of this one. It’s less than 10 min away, and well worth the short extra drive.

Your customer service desk employees are some of the most unprofessional individuals. They are rude and will not acknowledge you. This is the reason I’ll drive to Exton an extra 3 miles because they don’t act that way over there.

This Walmart is probably the smallest one I’ve been too. When you first enter the establishment, the supermarket section is on your right and the clothing on the left. I believe most of the Walmart’s are set up like this. I went to the fresh produce section and I was surprised that the vegetables were not fresh. I proceeded to the clothing/​housewares section and the aisles was very disorganized and badly needed for restock. The clothing section was ok but it badly needed to be stocked and organize. I bought the stuff that I proceeded to the check out aisles. I never understood this about Walmart but why they have so many check out registers and not enough staff. They only have 4 cashiers and like 10 cash registers aisle. I bought my stuff and the cashier was very friendly. My recommendation… Don’t except a lot from this Walmart! get your stuff and keep it going.

In keeping with my «Champagne lifestyle on a beer budget». I decided to try Walmart in king of Prussia again, after a few years off due to a horrible experience of rude «preppy profiling» staff who made me angry and sad. I’m happy to report that they have turned around their attitude and have hired some really friendly helpful staff. This one young woman was super helpful and accommodating trying to get me a turkey fryer for Thanksgiving. She went above and beyond the call of duty and I greatly appreciate it. The cool thing about Walmart is they sell food there so you can do your grocery shopping on the cheap and also buy some other random things for your house or kids. I’m glad I’ve come back to Walmart the one in King of Prussia seem to have turned around.

Awful, in every way. Small. Poorly staffed. The staff that is there is completely useless. Empty shelves. The never have what you want. It doesn’t matter what department. Produce is neither cheap nor fresh-​looking. Pharmacists don’t listen to their voicemail, so when you arrive to pick up your prescription they didn’t even know you called it in. No enough cash registers open even though they have plenty that are empty. They always pallets of things being unloaded in the middle of aisles at peak times. By far the worst Walmart I’ve ever been in my life. Really just a terrible terrible store.

Paraphrasing what someone else said here, what do you expect, it’s a Walmart?
The reason I go is that it’s the only place I know of in the area that has a Culligan water filtration system. I don’t like the taste of my tap water, so I bring my large, reusable bottles and refill them there. It’s incredibly cheap and you’re not throwing all that plastic away (even if you recycle plastic, it’s a drain on the environment).

What can I say… It’s Walmart. My expectations aren’t too high, but these females that work here are awful… maybe hire some hard working people that really just need a job… Not ghetto females that have an attitude every time you ask for some actual customer service. Sad.

Staff in this store are lazy. If we ask any question, they answer in a way they don’t want to talk any more. The guy who approves price match doesn’t even know what price match means.

I had 2 bad experiences. I recently moved in KOP. I went to this store and I had two trolleys after the check out. So cashier asked me if I need help to take trolley out in parking lot. So I said yes and he asked someone in customer service and out of 10 people 1 guy said okay and then continued talking with other employees. So I asked if anyone is coming to help me so one lady said «WE ARE NOT HERE TO HELP YOU OUT» and they all laughed out loudly.
Second day I went to buy laptop and there were no prices written on it so asked for help again obviously. So after 5 minutes of waiting one employee came and said I can not tell you the prices as they came in the morning and I will have to open the lock (which is just down there) So I requested to check and show it to me. Then he searched for few but not he one I wanted and left. I again requested him to come as I really wanted the other laptop. He said yes and never came.
Dont ask for help to any employees, you will be insulted.

Awful, awful, awful pharmacy. Online system does not work at all. Stay clear of this disaster.

Why is Walmart still in business?! I go to this particular Walmart every once in a while, because I usually hate Walmart but found this one to be not as bad as the others. I was wrong. It sure didn’t take long for this place to become as deplorable as every other Walmart location.
I only went this time because I needed a prescription filled that my insurance doesn’t cover. A friend told me that I could save money by buying it at Walmart (and I DID save $ 25.00). My doctor called the prescription in at 1:00, (afternoon) and I figured if I went at 8:30 p.m., I could run in and pick it up really quickly without having to wait. Wishful thinking!!!
There was a pharmacist and 2 male employees working… or should I say NOT working. The pharmacist was helping a couple in front of me. I waited in line for 15 minutes (of which NO ONE even glanced in my direction), before I finally called out to one of the lazy employees in the back,“Are you guys open or what?” One of them reluctantly came to help me. He asked for my name about 5 times. I spelled it for him SIX times. He finally tells me I’m not in the computer. The pharmacist overhears and then comes over. He tells me,“Oh, your prescription must have been on one of the voicemail messages that were called in. We’re backed up, and I have about 10 of them I haven’t gotten to.” Mind you, there are about 6 customers behind me in line. He tells me it will only be a few minutes. I said,“Okay,” and went to sit down and play a game on my phone.
After about 5 minutes, I look up, and see the pharmacist is waiting on customers. He never went to the back to work on my prescription. I sat and waited patiently, trying not to think of the impending snowstorm and my 30 minute drive home. After about 20 minutes, I couldn’t take it any more. I stood up and called to one of the guys in the back,“So… will I get my prescription filled tonight, or what?” They looked at each other and laughed, and one made a joke to the other in Spanish. The same guy that helped me earlier asked for my name again (and I spelled it for him again about 3 times), and he told me once again it will be ready in a few minutes. I looked around at all the other customers around me, and only one lady seemed to be bothered by how long it’s taking. We started talking, and I found out this was her first time getting a prescription filled there, too. Apparently, the other people were Walmart pharmacy regulars and were accustomed to this substandard treatment.
Knowing I had lots of time to spare, I walked over to the customer service desk to see if there was a manager I could complain to. The guy at the desk told me there was a supervisor working at register 4, and that he could could page the manager of the store for me. I thanked him and walked over to register 4. There were about 15 miserable people in line… I was not about to become the 16^th!!! That was just too many for me to get in line to make my complaint! I walked back to the pharmacy, feeling defeated. There was absolutely nothing I could do. It was a Friday night, and I would not be able to get in touch with my doctor until Monday for a new prescription. I was STUCK. I had no choice but to sit down and wait. On top of that, my phone battery went dead and I couldn’t even play my game.
I waited an hour and 26 minutes for my prescription. Considering that they had 7 ½ hours to have my order ready, it was inexcusable. There were no apologies made WHATSOEVER. I find it appalling that a company can show its customers so little concern and so much disrespect and still be in business.

If you go to a Walmart expecting it to be a luxury shopping experience, then you are setting yourself up for disappointment.
I think this Walmart is great for exactly what it is– A Walmart. I have been here many times, and I find the aisles to always be cleaned and the shelves to be well stocked. The prices are amazing, and the clientele it a little classier than most other Walmarts.

This is by far the worst Walmart I have EVER been to. Every time I am in there, I leave feeling like I need to take a shower. Nothing I ever need is there, the employees??? THE WORST! They don’t care about anything. I have had an employee cut me off in line and have had to wait for the cashier and employee to stop joking around to cash out with them. I go to electronics and ask for something, «no we don’t have that» and he turns away. I have found a stalk of celery buried under sweatpants in the women’s department. I would NEVER buy produce here. I asked an employee where the batteries were one time because everything is so disorganized and she laughed at me talked to me like I was an idiot and pointed them out because they were «right in front of me».
But…by far my worst experience was with my sister the other night where these basketball kids who I saw come in with somebody’s parents, SPRINTING around the store. Cutting me off. Nobody telling them to stop. No employee caring. Then to check out, 2 lanes and the express lane with massive amounts of crowding. My sister accidently bumped someone and immediately apologized. The lady just kept repeating «ignorant» and my sister asked, what is ignorant? She says YOU RUDE. And my sister said what was rude? And she said «oh no don’t mess with me, I’ll shoot you down!!! You don’t wanna mess with me!» Great. Ghetto trash.

Black Friday shopping was insane with people everywhere but the staff were friendly and helpful in a stressful situation, and made the experience almost semi-​pleasant. They definitely deserve kudos for maintaining the order here with decorum. And yes, we did get the iPad tickets…

One of the smallest and worst Walmart’s I’ve ever been to. I expected it to be awesome because of the location. It’s actually worse than the ghetto Walmart in my low-​income neck of the woods. Tiny store, dirty, poorly stocked, and not enough cashiers.
Don’t bother!