Park Optical

I don’t like to put out any negativity, and I have to say that the matter was resolved so that I would finally have some glasses in the morning. However, I think it important to say to say that the carelessness regarding this order with respect to follow-​up was was far from satisfactory. After an order was placed there was no follow-​up. The delay in processing the order was not noted until I came in. The glasses were supposed to be in by the end of the week. They weren’t. They were supposed to be in by the following Monday. They weren’t, nor did I get a call about this further delay. I learned about it when I called them.
Perhaps this comment might be an incentive for Fine and Park to ‘fix’ the problem so that others don’t have to experience what I have.

Browsed the store and loved the selection — they had great frames that you can’t find online. The prices were fair and the service was friendly and attentive. It’s hard to find these quaint, family owned businesses these days. Highly recommend a visit here to find unique frames.

The last couple pairs of glasses I bought I got off the internet with my old prescription. I knew the style i wanted but when I got the pairs i wasn’t in love with how they looked. I went here to get an updated prescription but I wasn’t planning on buying anything in the shop.
The frames they had were pretty nice. I tried some on and the people in the shop were actually very helpful. They weren’t pushy, they just knew what they were looking at when you were trying on glasses. One of the young men there was happy to give opinions and explain the differences in styles. they pointed me in the direction of a few frames and explained what would fit best for me. I settled on a pair and the price was basically the same as what I saw online for similar brands. I love my new ones and they fit more comfortably than I knew glasses could. I went back for an adjustment (sat on them x_​x) a month later and they had them back to good as new right away! This was about as good of a glasses experience as you could hope for.

I am still furious. I have paid almost $ 600 plus insurance and I still have flawed glasses and no contacts.
Although I would recommend Dr. O’Hara, I would not recommend Fine and Park to anyone. No business that thinks this type of behavior is acceptable deserves to be in business.
I take care of my eyes, as anyone blessed with the gift of vision should. I spend at least $ 1000 a year on my vision, not including insurance. I expect, as everyone should, my glasses and contacts to be perfect.
Expecting anything more than a hostile staff and a disgraceful owner from Fine and Park is a setup for disappointment and a waste of money.
Full Story
Dr. O’Hara was fabulous.
My lenses had to be ordered twice and they are still unacceptable. The first time I was blamed and the second time I was met with a rude, extremely unprofessional and sexist owner.
First it was the transition lenses, then it was the progressive and transition lenses. The progressive bifocals were labeled. There is numbering, lettering, and +/​-​signs on the lenses that can be seen by the naked I. And by someone looking at me while I’m wearing them!
The 2^nd time I had to go back it was Michael who ‘helped’ me. I told him I was very unhappy b/​c this was the second pair of lenses and they were wrong again. As I was explaining the problems, he kept interrupting me. The first time was to tell me that all progressives have ‘markings’ on them. I replied that I have never had markings on any of the past 12 progressive lenses I have had and that progressives are meant to be ‘invisible.’ He raised his voice and retorted «Oh so now you know better than me,’ this while he was walking away from me and continuing with his very loud nasty talk to me. When he returned with my glasses from the UV machine they were dark. I told him that they had never gotten anywhere near that dark and asked why. He continued his rant about how long he had worked in the Industry and how he knew more than me about glasses and bifocals. At that point I was so offended and repulsed by his behavior that I very calmly told him that I was not going to go down that path with him and engage in such a negative nonproductive interaction. I also asked him to walk away and not to speak to me again. Yes, it was that bad.
While I was speaking with the receptionist in order to get my prescriptions He came back to me. This time yelling about the bifocal markings and with a book. Again, I calmly told him that I was not interested in engaging with him any further and he needed disengage and walk away because his manner was unprofessional and rude and that I was getting my prescriptions and leaving. He took a couple of steps away, turned back to me and said «I understand, I have 4 sisters!» I stopped and stared at him waiting for him to either walk away or who knows what. I finally spoke, saying «I don’t know what you mean by ‘you understand, you have 4 sisters’ but I’m sure I could guess. However I had no desire to engage with such a rude, unprofessional, and obviously sexist jerk and that he needed to get away from me before things escalated.’ He finally left. I was livid but I took my prescriptions, thanked the receptionist and left.