Always out of items. Today for lunch, no turkey, no ribs, no fries, no mac n cheese, no potato casserole. This happens more often than not. It’s only gotten worse over the past year.
John T.
Évaluation du lieu : 1 Houston, TX
We went out to eat BBQ with our neighbors last night and decided to give this place a try. It was a big mistake. First up was my neighbor and his wife. His Smokehouse salad was made with the amount of lettuce that you would add to a hamburger, a pinch of cheese, and some chopped beef. That was $ 8.50. He had to tell them how to make the salad. There was no turkey and their spicy cheddar sausage was cold. Then we ordered. My wife’s baked potato had a pinch of cheese(literally). It was also super dry. My daughter chicken nuggets came out after we were almost done eating and the guy put a dab of bbq sauce on my sandwich after I told him to drench it with sauce. Not only was it not drenched, it was not even a normal serving of sauce. On top of this, they had the AC on when it was 40 degrees outside. I have to say that the brisket was halfway decent but there is a lot of work to do if they want to compete with Tin Roof and Spring Creek in Atascocita. I felt bad and embarrassed because I recommended this spot. We will be sticking to our regular bbq spots from now on.
Joseph L.
Évaluation du lieu : 1 South Windsor, CT
Very disappointed. The food was mediocre the service was blah. My sliced brisket was luke warm as was my cheddar sausage. The ribs was a bit on the dry side. Cost was over priced for what it was. There are lots of good BBQ places in Houston. This is not one of them.
Timothy W.
Évaluation du lieu : 1 Humble, TX
I tried to call in a to go order 5 times, when I was finally able to get someone on the phone it was left on hold for 15 minutes. screw this place, I’m going to RUDY’S UPDATE, finally ate here with my family. WHAT A WASTE. Sold out of everything except chopped beef. It was fatty and cold. By cold I mean I am really worried I am going to be sick. I really want to stand outside this place with a sign warning people of this poorly managed restaurant. They MAKE you buy a stupid 3 dollar cup even if you want water. I complained to the restaurant about all these issues and all they want to do is give me a free sandwich when I buy a 3 dollar drink at a later time. I don’t want more food I want my money back! Didn’t even finish my food. Disappointed and disgusted. They were out of soda, ribs, sliced brisket, pulled pork, potatoes. Oh man this place really really sucks. Update, I got a call from the Owner. I appreciate it when an owner calls and in concerned about their business. I explained to him where I had my problem and he vouched to fix the problems he had. I am glad he called and was willing to discuss the issues with me. He is going to refund my purchase. Thank you Greg very much for the phone call.
Robert L.
Évaluation du lieu : 1 Kingwood, Houston, TX
Tonight was my final visit. Out of sliced brisket at 8PM, got chopped instead, ice cold when I got home(1 mile away), brisket was all fat and when I was paying I noticed the trash can(in plain view) was overflowing and there was trash all over the floor. I just got done sharing my feelings w/Dickey’s Corporate. These folks don’t know anything about TXBBQ or how to run a restaurant. They will fail… Would give negative stars if possible.
Lynn C.
Évaluation du lieu : 1 Kingwood, Houston, TX
Disappointed, tried the ribs… overpriced, very little meat and dry. Have not been back.
Reema F.
Évaluation du lieu : 5 Kingwood, TX
First off, you can smell the greatness as you walk up, which is a requirement for good BBQ. When we walked in at first we were somewhat ignored, but after a few minutes we were helped. It was worth it, the BBQ was great! My husband had a «Westerner» with spicy sausage and pulled pork and I had a pulled pork sandwich. I ended up giving him half of mine and taking some of his for myself, the sausage was great. My pulled pork was so juicy and the perfect texture. They are new to my town so I am sure they are still getting in the swing of things, like training new staff, it’s is definitely our new go to though!
Kate M.
Évaluation du lieu : 2 Phoenix, AZ
Went here for the first time today. The guy making the sandwiches said I got a sandwich and two sides and a drink for the price on the board. He was VERY wrong. My sandwich was $ 5 something, and one side is $ 2; two sides are $ 3. I didn’t even ask about the drink price. I got the jalapeño beans which were nothing but salt. The girl that served those had on plastic gloves and was rubbing her nose with her gloved hand. This place needs to get it together!
Mark S.
Évaluation du lieu : 1 Houston, TX
Meh. I was excited to have another BBQ place open in Kingwood, however it only brought disappointment. The pulled pork sandwhich was dry and over cooked, the bun was dry as well. Perhaps they will work the kinks out one day!