Nails Expertise

There are a few things I look for in a Nail Salon
1.) professionalism
2.) cleanliness
3.) quality
My experience with this nail salon almost missed the mark on all three categories. I walked in with no other customers around and was asked what I wanted done. I wanted a set I had on taken off and a new one out on because it was so poorly done. A guy soaked off my nails and passed me off to another lady who was on her Bluetooth almost the whole time. She buffed my nails really fast and so precariously it chewed up my cuticles and the skin around my nails. She then started putting acrylic on without asking me how I would like it done. I had to stop her and tell her to put on the tips first because I wanted them longer which was another fail because she kept peeling one of the tips off to reposition it. My nails are so screwed at this point and she’s still on the phone.
I told her not to hurry and that I wanted it done properly. Nothing, still on the phone. She put too much acrylic on that she had to file harder and with force. There was so much that it even spilled over to my cuticles which is a TERRIBLE thing. Not only will it cause lifting when the nail grows, but the acrylic binding to the skin irritates it and stunts the growth. There was a point she filed on the side on my nails that I could feel the friction under my nailbed. I am considering filing a complaint to the better business bureau but decided to write a review instead to warn my fellow helpers about their practice. I wanted to keep my nails as healthy as possible by entrusting a LICENSED PROFESSIONAL but she ended up not following protocol. She was so rough and treated my hands so poorly I have sworn this place off. And they weren’t even that cheap.
They were unprofessional. I felt that their rough treatment and improper handling of acrylic made the process unhygienic and their quality was horrendous.
I uploaded a picture of my lavander tip set so you can see what it looks like right after she finished and I will upload another one to show what it looks like about a week later.

I went in for the first time on Saturday for a pink and white refill… and will not be returning! I was out of there in 15 minutes-​total. The woman who did my nails was very rough, grinding down till very hot and cut one of my cuticles… did not finish off by buffing or the UV gel, but a clear top coat of polish… what??? My nails are not smooth on top and shiny and I had to smooth down rough corner edges on every nail. I will be going somewhere else thus week for a proper refill. …don’t waste your time or money here!

I have mixed feelings about this place. The main lady, is very good at nail refills and if I catch her available, I am in and out in about 30 minutes. However, she talks on the phone, gets up in the middle of your appt. and goes to check someone out at the counter, is constantly talking in Vietnamese to the employees. The other ladies that do pedicures, are very sweet and do a good job but do not speak English. My complaint falls with the GUY that works there — not sure of his name. He doesn’t speak, he sits down and starts grinding on your nails. When he is done, he doesn’t say thank you or anything, just jumps out of the chair and goes over to an empty station and gets on his phone or goes to the back room. Also, he will use the grinder on your nail bed until it reaches near the nerves and the grinder gets too hot. Very painful. I have been to worse and I have been to much better. But for Kingwood — it is average not for the work done, but for lack of personality.

Horrible horrible horrible! I asked for a manicure and all the lady did was file my nails and said she was done. What the hell? I could do that myself at home. Not only that but they didn’t greet me when I walked in and were very rude the entire time. Do not waste your time at this place!

I would have given a higher star rating if the technician would have shown a bit more interest in doing my nails. I need my nails and I’m not from around here, so I chose this place randomly from Unilocal.I told the guy I need a powder full and possible a toe nail change. I told him I wore the wrong pants for a full pedicure but if he could find a similar color for my toe nails. The short story, I still need my toe nails done. He could wait until he was done like I was interrupting his day. Can’t wait to get back to my regular place.

Love that they don’t rush their services. I really enjoy this place! My pedicure always last a lot longer!

You get great service and at a decent price. My first time was 4 weeks ago and she did such a wonderful job. I fell asleep in the chair.
Water was nice and warm.
There is a lil TV up on the wall to watch or play on your cell phone.
I get a pedicure here when I’m nearby. The women are awesome. Quiet but awesome.
They do everyone and all kinds of feet they say. Hahaha. I even have an older gentleman sitting next to me getting a pedicure. Awesome right!!!