I have been to this store many, many times. I guess you can call me a repeat customer and have spend a lot of money here. They have a nice selection of gifts as well as cards. The staff is great. The owner… ok. For a customer who is in there all the time, you would expect a more friendly approach. While very professional, most of the time she gives a cold reception as if she doesn’t need my business. Oh and she seems annoyed when you use your Hallmark coupons and makes up reasons why you can’t use them. Other stores honor them-no problem! I have noticed this behavior with other customers as well. I know Hallmarks are a dime a dozen but this one is quite convenient. However, I think I’ll start spending my money where it’s appreciated!