Angelfish Swimming

Very frustrating… wanted to book a birthday party with Angelfish. There is no phone number on their website so I emailed the person who handles the party bookings. Took several days to receive a response and was told they were booked for the entire month I was looking at (October). I emailed in the beginning of Sept for a mid-​October party. The email came while I was sitting at my computer so I immediately emailed right back and asked about availability for November. That was 8 days ago and I have not heard back yet. I emailed again on ⁹⁄₁₅ asking if they had any openings in November and still haven’t gotten a response.
Terrible customer service and extremely unprofessional.
If a business like this is totally overwhelmed by inquiries and therefore, cannot respond in a timely manner, they might consider posting on their website when they are booked full for parties.
Definitely do not recommend them…

It took weeks to get a response to my email. I’m an adult seeking one one one totally private lessons, so I asked very specific questions. None of those questions were addressed in the canned response I received. Also, apparently the wait list for their classes is so long they cannot predict when you might actually get into a class. Don’t waste your time here.

We started my son swimming here when he was 8 months old. He’s 4 now, and I literally cannot believe what he’s capable of doing in the pool at his age. I never in my wildest dreams would have imagined him having the confidence or ability to swim the way he does at this age. Our daughter started swimming here at 7 months old, and even though she is still little I am so grateful for the confidence she has with the water because of Miss Connie and Miss Katie.
Every single week I look forward to bringing my children to Angelfish Swimming. I feel like Miss Connie and Miss Katie aren’t just teaching them to swim, they’re teaching them life lessons that they’ll carry with them — like discipline, respect, and patience. We always tell people that Miss Connie is the 3^rd parent in our home, because truly, for the 30 minutes a week she has them, she treats them like her own children.
I have seen other posts about how impossible it is to get a call back, or how hard it is to get a spot at Angelfish for your little ones. To that I can only speak of what I’ve seen for the last nearly 4 years. I see a woman completely and totally committed to teaching young children how to swim — and she’s doing it with minimal help or assistance, except from a few other people who work with her. It speaks volumes to me that her lessons are full every season, and in a world where we expect to have every call answered, or our every desire met instantly, I would say the fact that she even has time to return a single phone call should say a lot. I’ve recommended several friends to Angelfish, and the ones that want to get in, get in. Maybe it takes some patience or persistence on their part, but if they make the effort, they get their kids in.
If you want your kids to love to swim, and more importantly, you want someone who loves to teach your kids to swim, then this is the place!

We have been to several different places for swim lessons without progressing much in just 3 months my son made huge steps in swimming and loves the water now!

I used to do lessons with my baby/​toddler where I got into the pool with him. When I was 7 months pregnant with our second, that just was not working well. We tried Angelfish on the recommendation of a friend, and we love it.
4 students at a time are in the pool. For non-​swimmers, three of the kids stay on a bench in the water at the side playing with toys while the instructor works on skills with the 4^th. Then they rotate. There are also times (kickboards, etc.) where all the kids can do the skills at once. Once your kid can run, you don’t have to get in the pool at all — you just cheer on the sidelines!
My son has been learning excellent skills, and he loves both of the teachers. He is totally happy and comfortable in the water, and he is learning great water safety.
The only mild downside is that there is no shower for the kids to rinse off afterward. This isn’t a huge issue, I just make it a bath night for my son that night. Still, I’d be happier if I could rinse him off afterward.

Angelfish Swimming has more students than they can handle. Don’t expect to hear from anyone unless you drop into the pool location. That’s the only way I know of people getting any response for swim class availability. It’s the most frustrating thing and I’ve inquired for three years. Use your «Tiger Mom» skills to get into this place.