CareSpot

I came to CareSpot (where I have been multiple times) after waiting 2 hours to be seen at Hunters Creek Centra Care (& dealing with attitudes). I made a 12pm appointment through CareSpot’s website as well as «held my place in line» for an 11:20am visit time hoping to be seen sooner. I walked in at 11:24 and was greeted by Claudette at the front desk who was SO personable & nice. She apologized & told me I might have to wait until 11:30 to be seen bc a few people had walked in since I made my stand in line appt and was a little late. (6minutes? Thats nothing!) Claudette helped me update my information and by the time I did that & paid my copay I sat down for a minute and was called back by Marla. Marla took my vitals & reason for visit and tested me for strep & the flu & explained the process & let me know it might be a little uncomfortable. She was so nice & sent Dawn in to see me. Dawn introduced herself when she came in (something you dont see a lot of with attendings) & after checking me out, told me I had bronchitis. Knowing I was asthmatic she asked if I needed a refill on my inhaler & i said yes & she said she would be right back. 2−3min later she walked back in with my Plan of Care paperwork, a pharmacy discount card in case my insurance didnt cover any meds, a note for a few days off from work (in case I needed it), a coupon for a FREE inhaler (anyone who has bought one knows how expensive they are) & she explained my meds to me & told me they were already called in to my pharmacy. Wow. I was in and out within 30 minutes. THANK YOU Claudette, Marla & Dawn for having such a personal touch patients dont tend to see nowadays & for getting this sick lady in & out & in my bed ASAP. Thank you for going above & beyond it is SO appreciated.

Great service. Needed pediatric care for my son who we were pretty sure had strep throat. Made an appointment due to other reviews from vacationers new to the Orlando area and happy we did. Co-​pay and prescription within an hour. Perfect! Back in vacation mode priceless. Nurse practitioner was excellent with my seven year old. Don’t hesitate and give them a chance. We were happy we did.

This was a good urgent care center who treated my family’s needs when ER wasn’t appropriate. However, now they are an Urgent Care Center that would not see my injured spouse who has valid military insurance without an authorization. As such, my injured spouse was not seen when our PCM was closed. Of which I confirmed with my insurance provider an authorization isn’t needed. I can no longer recommend this establishment for medical care.

Excellent facility! Wait time was 10 – 15 min. Doctor and staff was very friendly, provided excellent care. My husband had bronchitis during our Disney vacation. I loved the automated sign in. They provide a tablet to input all your medical and personal info. Our insurance was accepted, so we paid 20 dollar copayment and was finished and back on vacation in less than an hour. Thank you CareSpot for providing the exceptional service. I would definitely recommend this site if in need of urgent care.

I took my daughter in on a Saturday morning and we were 2^nd in line. I used their mobile site to hold our place in line but obviously I didn’t need to.
They have tablets for kids to play on and it’s very clean. It’s also a bit more $$ than another walk in clinic we looked up. We paid $ 99 for our visit, about $ 50 more. (No insurance)
They were very nice and quickly sent our scrip to Walgreens.