Pizza Hut

We’ve been coming to this pizzeria for over a year and the manager Tina tonight decide to try and not serve us for being gay. She claims we cussed her out and yelled at her, which we didn’t and tried to not serve us. We drove all the way up to the store and asked in person to order food and recorded her so she had no choice but to actually serve us. She was very rude and it’s very disappointing because we order from this place fairly often and have never been treated so poorly by a person.

TERRIBLE service.
Xmas eve. Waited 10 mins to be seen — no eye contact with any of the staff. Had to go out of my way to interact with a server. Waited 10 mins to take order. By then we just walked out.

Ordered two pies tonight & boy was I impressed fresh hot piZza. Excellent fast delivery & assume pizza what more can I ask for

This place is insane! I just ordered a pizza TONIGHT. It was 15 minutes late so I called and asked about the status of my order. I got transferred to three different people and they acted like I was crazy and said they had no record of my order. Then 5 minutes later– the pizza delivery guy calls and says he will be here in 5. These people need to get their shit together!!! 25 minutes late and terribly unorganized… ZERO PERCENT RECOMMENDED.

Yum… the pizza was awesome. New BBQ chicken pizza. The server Stephanie was super sweet and made sure we were well taken care of. The bathrooms need some work but other than that the restaurant was clean and well maintained and the décor is much better than it used to be.

DO NOT ORDER FROM HERE… OSCEOLA POLK LINE ROAD PIZZA HUT HAS MUCH BETTER CUSTOMER SERVICE! I ordered a deal of 2 large pizzas and 16 piece wings. When I got there, I ordered another 8 pc wings with fries and the cashier told me it would be 15 min. I waited over 30 minutes and was told the simple 8 pc wings and fries were not done. When our order was finally finished, we were only given the wings and not the fries. When we went to complain the cashier told us to talk to the manager. He called the manager over and she took one look at us and told us she would be right back. We didn’t bother waiting.

I love the wings more than pizza, but it’s my opinion. Try garlic bread too it’s awesome!

So I ate lunch here around 1pm on a Saturday, the restaurant had only one table busy in an otherwise empty place. After someone noticed me at the door, I was seated but then began to wait for a rather long time. It appears the associate in charge of the dining area was indispose while the other associates were in the back making orders for drive-​thru/​take-​out/​whatever. So first negative, long wait because lack of staff.
Eventually, a guy appeared, apologized for the wait and promptly took my order. I ordered a medium pepperoni pan pizza. The prices at this location are higher than average, so please be aware. I received my beverage and proceeded to wait (this time acceptable) for the pizza to cook and serve. Roughly twenty minutes later the pizza was served. No issues here, the pizza was spot on delicious and the quality I came to expect from Pizza Hut.
I have to note that the location is an old ‘80s style store with a more modern remodeled interior. There is also three other Pizza Huts locations on the same highway (US 192); this proved amusing when I watched a lady expecting this location to have her pizza when it was discovered she actually ordered it at another location… so take note if you do take-​out which location your dealing with.
Overall, I was okay with it, because the pizza was very good; but the wait time and higher than normal prices are negatives.

Our server, Dave, was awesome and cheery even though a rush of people came in after us and it was super busy. If you’re wanting to dine in for a late dinner, I suggest 9:15PM or before otherwise expect a long wait because is the staff shortage. I hope you get Dave — he’s the best!

I suddenly had a major urge for some stuffed crust pizza and couldn’t resist. My lazy butt didn’t want to get up, so I decided to have delivery. So I dialed the local Pizza Hut, already salivating at the deliciousness to come. The lady picks up the phone and I tell her my info and she says I’ve called the wrong one, call the other one. I think, hmm that’s odd as the website said this one.
So I dial the other Pizza Hut and am told, oh no, you need to call the other one. At this point, I’m a little annoyed as all I want is some cheesy goodness, not a pizza turf war. So I call the original one again and another person picks up who say yes, we deliver.
I say no big deal, here is my order and I want it delivered. They say 60 minutes… I think gee, that’s kind of long. But I have no plans and a large DVR collection, so I will wait.
I start watching the Golden Girls to get my mind off my hunger. Well after 3 episodes and an hour and twenty minutes pass, I am wondering what happened to the dang pizza!
I call and say, where is my pizza??? They ask me if my number is area code 329? I say, no it’s 229! They then say, oh sorry, well the person knocked on your door and no one answered. I say, no because I’ve been sitting here waiting for it. They say sorry and they will make another. I let them know this time I would pick it up just to make sure i got it. I will not lie, it was an orgasm in a box, but it was not easy to get!

I was nervous at first seeing no cars in the parking lot. However my need for pizza overcame my 5 car minimum rule (since it’s a buffet) and I convinced myself that Pizza Hut has certain standards to uphold. I was right. My server Mary was friendly and attentive. The buffet pizza was hot and fresh and I like that they offer the pasta as well. When I left at 12:15 in what should be lunch rush, there were still no other patrons. This is however a tourist area with a TON of options. I’d come back.