If you’re going to close for the holiday week, it’s very customer friendly to have updated hours on your website, your door, and your phone recording. We called, got the message about no phone reservations, and decided to go anyway because it was a halfway point. They weren’t open. The half of our party that made it said the doors were locked, hours were listed on the door staying they were open until ten… I get that businesses can change hours during holiday weeks, but what’s the point of having all these forms of communication if you aren’t going to use any of them? I sincerely hope there wasn’t an emergency for the staff, and if so I’ll retract my review, but at times the customer experience starts before for is set in the restaurant. This experience was sorely disappointing.
Sharon O.
Évaluation du lieu : 1 Morrison, CO
Be very very careful making reservations at this restaurant. I gat a call on the 6th of Dec at around 7:30 pm telling me the reservations I made 2 weeks ago for the 13th of Dec was no longer available because they were going to be closed! The 13th is our 40th wedding anniversary and we had invited 3 other coouple to join us for dinner. Now here we are with no where to go and it is during the holiday season so good luck to us. I will never go there again and everyone I can will be told of their rudeness to do this to us with no explanation at to why. I am assuming someone came in the wanted the place for a private Christmas party, that they probably knew! They offered us $ 100.00 which was in insult. It is a special day for us and now I must hustle to try and find a nice place for 8 people at this short notice. When they operate like that it won’t be long that they will fall from grace. Sharon Oltmans, Littleton, Co. I will post the I was informed they did not have any private party so will post that as not being correct. If they could have explaned to me just why they closed, would have been helpful and perhaps understood. We never did find a place for 8 people to eat, unless we went after 8:00 so yes sometimes offering money does not solve the issue. Because it was during the Christmas season I knew this would be the case.
Nana N.
Évaluation du lieu : 5 Evergreen, CO
I loved this place. I ordered the tips, mixed veggies, and mashed. All of the flavors were so scrumptious! It was a party in my mouth! My husband had a t-bone and creamed spinach. Everything was cooked perfectly and the spinach had a little peppery undertone. Delicious! The atmosphere is very nice too. VERYCLEAN. I always take that as a good sign. I live in Evergreen and the restaurant selection here is slim pickings. I am happy to have found The Black Hat Cattle company. They clearly take pride in what they do. I will be dining there again soon.
Amanda M.
Évaluation du lieu : 5 Denver, CO
I ordered the grilled salmon, with rice and veggies. Every bit was amazing. Staff was friendly and the atmosphere was nice as well.
Tony C.
Évaluation du lieu : 3 Evergreen, CO
It is a bummer to not give this place a great review, but I have to admit I was disappointed by a recent visit for dinner. Especially because we live close by — this could easily be a favorite dinner spot. First the good: Great ambiance, nice interior, very friendly and attentive staff. Just has a fun feel. Some of the sides we ordered like the creamed spinach and the potato sides were very good. The bad: Unfortunately it was the steak and the wine — 2 unforgivable issues for a steak house. My wife ordered the filet which was fine. But I ordered the $ 50 ribeye special which was touted as aged and cooked in a 1600 degree oven. But the steak was grey and unremarkable. Cooked to the appropriate temp, but no hint of char, no character, no amazingness expected by a steak house and a steak at that price. The second bummer was the stunning lack of good red wine selections. We tried all 4 of the glass selections but they were surprisingly bad and all obscure — overly sweet and not up to steak house standards. Even if they threw in a couple of moderate California cabernets it would be so much better. The steak could have been an off night and the wine list is easily fixable. I’d even happily pay a corkage fee to bring my own(and my tastes are modest). Hopefully the very nice staff and owners will kick it up a bit because I would love to come back and give them high marks.
William W.
Évaluation du lieu : 1 Milwaukee, WI
Cowboy cut, ie bone in ribeye expensive. basically inedible .thin, under cooked. Extremely undercooked, loaded with fat and gristle I asked the waitress to return to chef. She seemed annoyed, but hey! I am quite reluctant to send food back or complain but this was bad in their credit, they did not charge me Do not expect much here I would suggest others in the area
Cori B.
Évaluation du lieu : 1 Evergreen, CO
Okay– here goes: I live in the community above Black Hat and have given the place five tries simply due to location convenience. The first time we went was for my birthday dinner and ordered the steak & lobster. I ordered medium rare– the steak came out medium(close to medium well) and the lobster was rubber. I am not one to make a big deal out of my food in restaurants especially on my birthday as we were having a great time and that can just be a big buzz kill. AND I am not a big picky person– so for me to write this review means– yep: this place sucks. BTW: The final ticket was $ 140– in no way was it worth it whatsoever. The second time, I go with a girlfriend for happy hour and Cassie the bartender was fabulous– therefore I resolve it can be a happy hour stop, not necessarily high priced dinner spot. Remember– I live 3 minutes away so I can be reasonable. The third, fourth and fifth time all sucked. The third time, the new bartender was being trained(where’s Cassie??) and apparently the kitchen cook was too because she had no idea what the happy hour Slider menu consisted of, took a guess and wrong-o. I was told it was grilled chicken with sweet potato fries. Nope. It was pulled bbq pork and regular fries. I don’t want to get into my eating habits, but the grilled chicken and sweet potato fries fit into the Paleo(sorta) eating. So, back to not being super picky, I eat it. And the fries weren’t even cooked– they looked as though they came off of another plate… from like three hours prior. Back to not eating at Black Hat– not even the happy hour menu, and resolve«how bad can they screw up a dirty martini?» Remember, I live 3 minutes away and the the place is convenient. The fourth and fifth time just sucked. The service is horrible!!! and the martinis aren’t martinis. So, I talked to the owner. I explained everything I just said on here(in summary and without the sarcasm) and he said«okay.» Smiled and said«okay.» I looked at him waiting for something more. Nope. Last night was the first time in my entire life I left a big fat $ 0 tip. I’m telling you. Don’t go there. Do.not.go.there. You’re welcome.
Dean V.
Évaluation du lieu : 1 Littleton, CO
We were planning on stopping in after golfing on Sunday but they were closed at 6:50 when sign says open till 8. Maybe next time?
Denise A.
Évaluation du lieu : 5 Bristow, OK
Wonderful atmosphere — great host, waiters and their attention to detail is impeccable. Steaks, seafood, wines… just the best.
Jane P.
Évaluation du lieu : 1 Aurora, CO
My husband loved this place and introduced me to it. I always felt it was overpriced for what you got. The last time we ate there it was just awful. The server was rude and slow. We order the ribs dry because my husband doesn’t like sauce(we share), so his ribs were ok. There was something very wrong with the sauce they served on the side(it tasted moldy). Well, the waiter(who had been horrible throughout the whole meal) NEVER came back by the table for me to complain. I ate my sides, but figured I’d rather eat the meat tomorrow at home with BBQ sauce than eat them dry at the restaurant. Both of us had completely finished eating by the time the server returned. My meal was certainly ruined. When the waiter finally returned, he didn’t even want to hear about the problem. I can’t believe we tipped him! The next day my husband emailed the owner(a first for either of us… we were just that mad and disappointed). The owner did respond, and actually apologized. But what floored us was that he didn’t say, «hey, we’ll buy you a glass of wine or a dessert to share next time you return.» Nothing! Certainly not the way to retain a good customer. At least he could offer us a $ 5.00 comp for the fact that our meal was completely horrible and the waiter acted like he was doing us a favor to finally get our meal on the table. We will never return. Get your act together! You can’t keep a restaurant in business with overpriced adequate food and staff who make you feel unimportant.
Kathy K.
Évaluation du lieu : 5 Highlands Ranch, CO
This was our first time eating at Black Hat. In fact, we had not heard of this restaurant until we received a gift certificate. We took the short drive from Denver and parked at a small parking lot 100 yards away from the entrance. We loved everything about this place. The owner, Davis greeted us at the door and showed us to our seats. The service was excellent and the food was wonderful. We lived the grilled artichoke. Our steak was perfectly cooked and the side dishes yummy. Oh, and fresh baked bread– who doesn’t love that! The atmosphere was nice, not too loud. We had made reservations for 7:00 on a Friday night but we did not need them. There were customers in the restaurant but it was not full. We will be visiting the Black Hat again!
Adam C.
Évaluation du lieu : 5 Denver, CO
This place has the best prime rib I have had in CO. The location up Bear Creek Canyon is a beautiful setting. Over all the service was good and the food was delicious.
J J.
Évaluation du lieu : 5 Littleton, CO
Simply awesome. Great atmosphere and great food. I love this place, It is my favorite steakhouse near Evergreen.
Ann M.
Évaluation du lieu : 4 Evergreen, CO
Food was pretty good. I had the salmon, vegetable medley and baked potato. Baked potato was good, Salmon was good, nice and simple but a tiny bit fishy, and vegetable medley was amazing. Boyfriend had some cut of steak. It was good but a little over salted he said. Had the apple pie for dessert which was amazing. Inside was a touch dark with a Southern/Western décor feel. Nice dark wood work, and so many people wearing cowboy hats. Overall a nice experience without having to drive down the mountain.
Steve B.
Évaluation du lieu : 3 Grand Lake, CO
Not super impressed, or worth the expense. My $ 40 plate included a filet that was so over cooked it had to be sent back and the replacement was 20 minutes later, after my wife finished her meal. Sides included frozen corn and over fried potato wedges. In the end it was $ 100 for a so so meal. Don’t think we will be going back.
Danny G.
Évaluation du lieu : 5 Westminster, CO
Not for those looking for something complicated like such found in Denver. Rather, this is for those who enjoy great quality steak with taters. The ambience is set with lighting that is gentle on the eyes, soft country music, and beautiful Bev Doolittle paintings throughout. Perfect for a Sunday afternoon or stopping in after work to relax and enjoy amazing food. I must mention that the staff here is very professional and warm welcoming. I’ll be back.
Graham K.
Évaluation du lieu : 5 Idaho Springs, CO
Recommendations: 1). order your steak cooked one temp up from what you generally like. 2). sit at the comfy bar where there is great service. 3). Enjoy. 5th star added after another perfect visit. Original review below: —– I’m going with 4 stars for now — one more visit might get it the 5th. We’ve been here a couple of times and have had really nice experiences. First time we sat at the bar and that was great. Really good service and an outstanding porterhouse steak. One thing i have learned is that the chef here really cooks things on the rare side. I have ordered steaks here twice now(both times porterhouse because it is outstanding) and both times a medium rare order came out quite rare — which I can live with so I ate it as is. Lesson learned though, next time I’ll order it medium. Hopefully he’ll be consistent and I’ll get a medium rare steak. ;-) The other time we came in was with my parents. My Dad is hard of hearing so I called ahead and reserved the little private room they have in the front. It was *perfect*. My dad could hear us and so he was part of the conversation, which really cannot happen in most places because they are so loud. I loved the little room and so did my parents — we will be returning for that reason alone. But the food, and service are also extremely good here. Just going to order the steak Medium next time and let’s see if they can get that fifth star…
Alan A.
Évaluation du lieu : 1 Manhattan, NY
Waitress gave us the wrong check but insisted the amount on the check was our«correct» amount. She was then annoyed and put off because we wanted to see our right check just to make sure. She was a horrible waitress anyways… and please, don’t argue with customers, especially when you know you are wrong and just trying to BS your way out of it. I told management about this, but they didn’t really seem care. Oh, the shrimp dinner was pretty pathetic for the price…6 small peel and eat shrimp with your 2 sides. I would skip that one if you have any kind of appetite. Thanks for the lousy Mothers Day dinner.
Nate M.
Évaluation du lieu : 5 Denver, CO
Incredible experience! Great food. Great service. One of the best restaurant owners in the business who has a 30 year following. All of the steaks are 1st class! You get the cleanliness, service and food quality that makes you think youre at a state dinner at the white house or buckingham palace without the price. 1st class experience!
Joe H.
Évaluation du lieu : 1 Greeley, CO
Let me start with the good: Steaks were perfectly seasoned and cooked, did not need any steak sauce, salt or anything, just plain good. The not-so-good: It was Friday evening, after Thanksgiving(2012), they were about half-capacity and so not what I would think was overly busy. — Service was SLOW, INACCURATE, ANDAPATHETIC — Took our order 30 minutes after seating. — We ordered appetizers. Appetizers never came — never delivered at all. — Ordered a bottle of wine. Waited 30 minutes for that to arrive.(Had to ask for it multiple times) — Entrees arrived about 20 minutes after the wine. We asked about the appetizers, they were like«Meh. Didn’t put them in, too bad.» — Baked potatoes were woefully undercooked. My date’s potato was literally cold in the middle. — Waiter acted like we should be eternally grateful because he didn’t charge us for the appetizers he never delivered. Serious! I was dumbfounded. We arrived at 6:20pm. It was after 9pm when we walked out the door — still hungry. We ended up stopping somewhere else to get a snack/dessert. The worst was thing was watching other customers arrive after us, got drinks and appetizers before we had our wine, were done with their entrees and eating dessert/paying/leaving as we were getting our entrees. But the steaks are really good, that’s why they get a second star. No, screw that, they don’t get a second star. They need to shut down and let a better-run establishment take their pathetic place.