Klamath Technology Services

I couldn’t be happier with Jimmy and his staff. Because of the nature of my business, my computers never leave the office. But Jimmy always finds a way to fit in a visit whenever it’s needed. My computers are well maintained and I never have to worry about what happens if a problem should arise. I tried using someone else a few years ago and was basically called an idiot. I know how to do basic trouble shooting, and do, before I place a call. That way the staff knows what has already been tried.
Kudos to the team!

These guys are great. Jimmy really knows what he is talking about and seems to have a lot of experience. They were nice to talk to while they replaced my iPhone 5 battery right in front of me. Now it doesn’t die at 50% or even 4%!! Thanks Klamath Tech!

These guys are SUPER!
Super fast
Super friendly
Super inexpensive
Super knowledgeable!

Seriously the worst service ever! If I could rate it A zero I would. I took my computer in there just to get cleaned up I wasnt having any problems with it, I just wanted to make sure it was clean of viruses. When I got it back all my music and half my pictures were deleted. Then when I tried to get on the Internet I got so many pop-​ups that I had never gotten before so I took it back the next day and the guy tried to say it was my fault and it was the website that I visited. But they were all the same sites I had gone on before and I’ve never gotten these pop-​ups or problems. As well as certain sites and video will not open on my computer now, so I can no longer do school work or go to my works webpage. After I showed and told him what was going on he basically refused to fix my computer. I lost out on a 100 bucks and now will probably have to spend another 500 to get a new computer. Oh and not to mention when I got back my laptop my WebCam didn’t work either. I would not recommend their services at all, their a scam!!!

Went in to get my iPhone screen repaired because I was visiting from Southern California. They would have to order the parts but I won’t be here in time. The guy took his time to use clear packing tape and patch my screen up then cut around the home button and speaker. He didn’t charge anything but got us set up so I wouldn’t cut my fingers on my screen until I can get home to repair it. GREAT SERVICE THAT YOU DONT FIND THESE DAYS!!!

I was extremely dissatisfied with the customer service and «repair» of my apple MacBook. My mac abruptly stopped working and was giving me the «apple wheel of death.» I am not local to the Klamath area, and had previously not needed to use a computer repair shop. I did some research and Klamath Technology was one of the few places that would work on Mac products. I was hoping to use someone local to minimize the time it would take to get my computer back and running. Klamath Tech took a week and a half to look at and diagnose my computer. Apparently the person who was trained to work on apple products was «out of town.» After an extended waiting time, I was contacted and was told my hard drive was «bad.» They were able to replace my hard drive and transfer my data. Two months later I went to re-​boot my computer and again, wheel of death. I took my computer back in yet for another repair. This time they were extremely poor at communicating with me. Each time I would call to check on the status of my computer, I would talk to a different person who seemed to have no idea what I was talking about. Each time I was given a different story or was told that the person working on it was not available. I eventually got a call that the «motherboard was bad» and told to buy a new computer. I asked if there was a way to replace the motherboard, or what other options I had. They explained it wasn’t worth the price and to buy a new computer. I went and picked up my computer and took it home.
My boyfriend decided to do some research to see if he could replace the motherboard himself, and discovered that my hard drive was no longer in the computer. I quickly called Klamath Tech and they reported that I could come back to the shop to pick it up. The tech at the front desk appeared nervous and unorganized. He explained to me that they keep most hard drives on «bad computers» to «destroy them.» I thought this was interesting considering the first time I took my computer in they gave me my old, ‘dead’ hard drive back. This seemed extremely sketchy and made me question their integrity and reliability. I ended sending my computer to apple and they ended up replacing my battery and it is working great. I am extremely dissatisfied and feel taken advantage of. Klamath Tech charged me upwards of $ 250 to unsuccessfully fix my computer when apple was able to replace a few minor things and have my computer up and running. I would not recommend them due to their questionable integrity and lack of knowledge regarding apple products.