Krispy Kreme Doughnuts

So this is my closest donut shop and we go here a couple of times a month. My son and husband love donuts. Usually I have a good experience, but nothing to really write home about, but today I had an interaction with a staff that went out of the way to be helpful.
I took my son in for a donut as a treat and decided to order one for myself. They were out of several kinds and I joked with the young man about having a «KFC» moment (because who hasn’t been to at least one store that was out of chicken).
When I drove around to pay he thanked me for being understanding about the situation (he said that people actually curse at him when they are out of donuts, seriously). Those must be the folks who have never had a «KFC“moment.
Anyway, he gave my son an extra donut. This really made my son’s morning and sent him off to school with a smile.

I never had a good experience here. They were either out of certain donuts that were on the menu or we waited forevvver in the drive thru. I will never go back to this location.

I had a throw down junk food day. I was kind of in a crappy mood and I just needed these! Nate is amazing! He was super sweet and patient with me while I was trying not to be bitchy. I ordered a dozen and some milk. It was quick and no one was in there. Clean as always and I never have an issue with the employees. The only thing I dislike is that they don’t have maple doughnuts and it’s the only kind my husband likes. Come here if you need a quick, clean sugar fix. Plus, little Caesars is next door now!

Having moved from St. Louis, seeing Krispy Kreme is a comforting sort of continuity with so much change happening in my life. This little doughnut heaven is at its best when the «hot» sign is on. Get you some fresh doughnuts, pronto! The product is great no matter what creation you get. My favs are the original chocolate covered version. They also have decent smoothies.
I mostly think Krispy Kreme is the bomb diggity. Except for its drive through. Normally, it is so slow that your frustration level makes you rethink why you are still in the car and not at the counter. Would be much faster. However, this location had a very quick drive through on a Saturday afternoon with several cars ahead of me. I was impressed. If you are on the go on Knightdale and see the Krispy Kreme, take a short detour through the drive through for some yum yum goodness.

Used to come here with my mom all the time years ago, and always had good experiences, but when we came here today the 2 employees were both apparently too busy to help us (e.g the ONLY CUSTOMERS IN THE STORE), and when we tried to ask one of them a question, they pointed to the other employee and said «he’ll help you down there», but when we tried to ask the other employee, he completely ignored us, so we just walked out. Worst experience I’ve had at Krispy Kreme, not to mention the worst experience I’ve had at any store for quite a while. Horrible customer service. I’m wondering what happened to all the good employees from 2011…

Great neighborhood Krispy Kreme, hot sign always on and fresh original glaze is perfect. They always run specials and change the flavor for seasons. Try the original donut shake… it’s awesome. The staff is great with kids, always offering a balloon or hat. Several events/​specials that give away free donuts. The coffee is consistently good, a little heavy on cream and sugar, best to get it on the side. Drive thru is fast and friendly, great location.

It is always really clean in there. The kids like the hats they have for children. It is a nice every now and then treat.

Classic Krispy Kreme. This was by far the cleanest and friendliest one I’ve been to in awhile. The staff working were really sweet and gave my two young daughters donut holes to eat whilst they made the life changing decision of chocolate sprinkles or the smiley face donut. Complete the trip with pretty slick looking retro hats for the kids and I’d say it was a success. The donuts were fresh and the brownie batter special was a gut killer but oh so beautiful. Donuts done right. Sorry Dunkin.

Good donuts, if you don’t like glazed sour cream, which they do not have at this location (and were very annoyed that I dared order said donut). If you’re looking for a good cup of coffee with your donut, go to Dunkin Donuts, instead. They do not make donuts at this location.

Don’t expect the Hot Doughnuts sign to give you the same experience as a «regular» locations. The donuts are boxed and kept in a hot metal storage unit where one would expect them to come off the conveyor belt. For that reason, I give this place ³⁄₅ stars because i expected more but received less. Everyone knows that hot doughnuts are the best doughnuts and these were lukewarm and disappointing.

The donuts are good but they annoyed me because they closed earlier then what their sign said… by like 30 minutes!!!

Very disappointed! After tasting the doughnuts I knew there was something really different about these Krispy Kreme doughnuts and then I discovered they were not cooked in the store. They only heat the icing. Not a true Krispy Kreme experience.

They turn their ‘hot’ sign on… but they don’t even make their donuts here! FALSE ADVERTISING!!! You can go to a grocery store bakery and get fresher donuts. Krispy Kreme is supposed to be about hot, fresh donuts… not boxed and shipped donuts under a warmer. What a waste of a store.

Great place to get a quick bite for breakfast, snack, etc. Only reason they didn’t get 5 stars is they don’t cook the doughnuts at this location, they are hauled in a few times a days from downtown Raleigh. The doughnuts are much fresher in taste and texture when compared to Dunkin Doughnuts.