Very helpful staff. Free design service and advice, which my husband and I definitely appreciate. We ordered a BDI desk, was delivered earlier than expected(free delivery, which is very nice). Great customer service, so we then ordered a shelving unit. They kept us informed of expected delivery date, etc. We have purchased furniture from both Bliss Home(west location) and Nouveau Classics. Although both stores have quality merchandise and helped us with design ideas, we found Nouveau Classics to have better customer service for our needs.