Coast to Coast Auto Transport

The good side of my experience is that they did transport my vehicle across the country. That’s where it ends. Somewhere in transit my vehicle was damaged. They called me the day prior to delivery to tell me about the damage. I filed a claim per their instructions and they denied the claim. This was a fully insured move so I was bit confused when I had to hear from the broker, not the actual car carrier, that the claim was denied because there was no proof that they were responsible. The damage occurred while they had the car! Pretty simple to me. I had to have my insurance company pay to fix the damage and it cost me an additional $ 500 (my deductible) over what I already paid to have the vehicle transported. I was underwhelmed by their customer service and refusal to pay for damage that occurred while they were transporting my vehicle. If I ever need to transport a vehicle again I will NOT use this company.

After researching trucking and transport companies, I chose Coast to Coast Auto Transport to ship my newly purchase 2015 Infiniti from Seattle Washington to Loudoun County Virginia.
I had narrowed my search to companies that were owner/​operators only after reading horrible stories. I found that other trucking companies were supplementing their services with Coast to Coast and recommending them for routes they don’t cover. Hunter was professional and answered all my «first time» shippers questions.
Car was picked up within the 2-​day window and was delivered on the day promised. i received a phone call from the driver (Paul) the day before to arrange pickup. The day of the pickup, Paul called to give me a window and called again when he was an hour out. The carrier was full of cars and I was at the drop-​off 20 minutes.
I cross my fingers if I ever need transport services again, I can use Coast to Coast.
Thanks Hunter and Paul for your quality service.

Coast-​to-​Coast Auto Transport is the GREATEST! They brought our silver Kia from Idaho to Virginia in perfect condition — through one of the worst snow storms we’ve seen here in long time. Joe, the driver, was a pleasure to deal with. Joe delivered not only a car, but also the very best in friendly, courteous and professional customer service. He carefully unloaded the Kia from his huge carrier, filled with other vehicles, and made sure everything was in order before he continued on his long journey. The company stayed in touch with us from start to finish. If you have a vehicle to transport, Coast-​to-​Coast is the company you want to do it!

I’m so so so thankful I found Coast to Coast. I got referred here by another company who said they didn’t have any trucks going my route — super glad I went with Coast to Coast. I shipped my car from Seattle to Philly at the very last minute, and was having the most stressful time finding a solid transport company. Most of the other ones I contacted were asking for more money that their initial quote because I needed to ship my car within the next two days, but Coast to Coast offered a competitive price, no extra money or anything beyond their quote, and had a driver who could pick up on the day I needed them. Other companies were trying to get my business by threatening me that I shouldn’t believe any transport company that says they’ll come pick up your vehicle on a certain day because «it’s not guaranteed», but Coast to Coast came on the day and time we agreed on. They even called me in advance that morning letting me know they were coming.
People at Coast to Coast are incredibly responsive, helpful, and friendly; I would call every now and then to check up on my car while it was being shipped, and I could always get in contact with someone who was more than happy to give me the information I was looking for. They also called me a week, then a couple days before the car would arrive. I did have a slight hiccup when it was being delivered (I had classes during the time the driver said he would come), but the driver was so courteous, he even switched his schedule around so he could deliver at a time when I was available. My car came in great condition, it was a little dirty on the outside but only because the carrier was not enclosed while it was being shipped. Thank you Coast to Coast for your great service, I will most likely need to transport my car in the near future so I’ll be sure to call you again!

I shipped my car from the west coast to the east coast with Coast to Coast Auto Transport. I liked them because they are the actual transport company – not a broker – the price was very competitive, and their communication is very clear and prompt. It is easy to reach someone by phone or email and they are very responsive.
During the move, we did run into two small issues with pick up and delivery. The pick-​up issue was mostly a miscommunication regarding the day, but they were able to work with me and it ended up being no problem. The delivery issue was more complicated and the car delivery ended up being delayed about a week. Despite this, I would still give them 5 stars because they were so good with communicating the issue and also doing their best to make it right. Mistakes happen and I really feel that this company did everything they could to fix it and get the car to me as soon as possible. In addition, everyone I talked to at this company from the customer service department to the drivers were helpful and friendly. I will need to transport my car again in the near future and will definitely use Coast to Coast again.

Coast to Coast not only offers the best pricing, but also the fastest delivery (2 days!!!). My driver was Kurt and he was amazing! Very courteous and stayed in constant communication with me from pick-​up to delivery. I will definitely use Coast to Coast in the future!

This review is for an auto shipment from Los Angeles to Portland on a non-​enclosed truck.
Prior to selecting Coast to Coast Auto transport, I spent several hours researching auto shippers. I have never used an auto shipper before, and was skeptical of finding a reputable company given the many «middlemen» sites such as
. I decided NOT to use a middleman service (which most sites are), due to wanting direct interaction with a company that managed its own drivers and trucks.
I used a combination of Google searches, DOT government site and
to put together a list of what appeared to be reasonably reviewed companies. I then asked for price quotes via each company’s website and in some cases had follow-​up phone conversations with company representative.
Coast to Coast ended up being a thousand dollars less than other quotes due to having a weekly truck that goes from San Diego to Seattle (with Portland being a stop on the way).
Overall my interactions with Cory at Coast to Coast were good. I was conscious of following up several times to lock down all the details, and called 2 days before the scheduled pickup to make sure I knew when the driver would be in touch. (I’m a bit obsessive in ensuring that nothing falls through the cracks).
The driver arrived within the several hour window that had been specified, inspected the car and loaded it onto his truck. The driver was friendly and very amenable to accepting the contact information for a friend that would be receiving the car for me in Portland.
Overall, my recommendation is to put some effort into ensuring all your shipment needs are mutually understood. My experience with Coast to Coast was much better than I expected (given the reviews of auto shippers in general that I’d seen online). I would definitely use them first in the future, if they serviced a route that I needed.

I wound up with Coast to Coast transporting my vehicle after brokering with another company. They picked up within an hour window as promised and dropped off at the exact time we discussed. The driver was courteous, professional and a pleasure to deal with. He originally was going to deliver first thing on a workday, but I told him I needed to work and he changed the schedule to drop off in the evening prior instead. Very flexible. The price was fair. The car was in the same condition as when it shipped although a little dirty from being on an open carrier — this is to be expected. I would hire them again.
Their trucks are huge (90 feet) and they will likely need you to meet them somewhere with a lot of space — parking lot, etc. — nearby. This worked out fine for me, but you should plan for this when scheduling pickup and delivery.