AAA Pet Pros

1. We were new. We were quoted $ 100 – 120 on the phone based on my description – a medium (45 lb) doodle. When I checked out the owner wanted to charge me $ 150 and pointed out X-​Large dog on her schedule, saying that she automatically put poodles there regardless of size – so I was misled on the phone.
2. The shave/​cut was awful. I had specifically asked at drop off– that if they shaved, to make his entire body incl. head close to the same length. I came back to a dog shaved almost to his bare skin, w/​a huge balloon head – all the hair on his head was 8−10x as long. The owner’s answer, «Well, that’s the way I like it» and then said that she expected me to come in every 2 wks for a bath and every month for a shave… So she intentionally had the portions btwn body/​head way out of line which will require me to go back to get groomed sooner vs letting it all grow out equally.
3. His underside was full of areas where the groomer broke his skin (small bleeding) – there was no need to shave so close down there.
4. His whiskers on his face had been completely cut off.
This was our experience. We are not going back.

Took our pup there for a bath and nail cut. They did a great job, he smells super clean, and they even brushed his teeth! :) he’s a happier dog since coming home!
Very reasonable prices — thank you Terry!

We’ve been bringing our pug Clark to AAA Pet Pros for over a year now and couldn’t be any more satisfied with the services they provide! Clark has been groomed from head to toe and every time we pick him up he’s smiling :)
Terry and her staff are professionals and truly care for the animals that they work with. The team is also extremely kind and I have never had any issues with the services received. They really do go above and beyond to make sure we are satisfied customers (and that includes Clark).
AAA Pet Pros is highly recommended for any/​all grooming needs for your pet.

I have been taking my dogs to Terry for years. She does a wonderful job on all of my dogs. I have an older doxie who has a herniated disk so he needs special care when he goes in for a bath. I have a younger doxie who had a very bad experience at a previous groomer, and so he takes extra time and care. We have taken our Foster dogs to her, she is amazing! The dogs always come back very happy and truly clean — and they don’t want to leave her — always the best sign. :)

First off, I HIGHLY recommend taking your furry friends to get groomed here. Not only did they do a great job grooming my energy ball of a Maltipoo, but they too accommodated me last minute!
As I work in retail, my days off are few & far between so it didn’t help that I hadn’t planned the day well in advance to get my pup looking her best. That morning I had been calling places left & right only to find that not a single one was able to take her. As a last resort I figured what the hell, let me give these guys a call & just check! Terry, the super sweet owner, picked up & assured me that they could have her groomed by 5:30 the same day! Shocked that they were willing to stay behind to fit my pup in, I drove over as quickly as I could. Dropping her off was easy & convenient (as they have a few spots in front of the shop just for drop offs & pick ups).
When first stopping in to drop off Zoe, the entire staff was attentive & friendly. I even had the fortune to see a few dogs leave their grooming sessions looking flawless, but most importantly happy! After indicating what my puppy Zoe’s grooming session was going to entail, I happened to meet the owner Terry. She was very knowledgeable, friendly, & had just so happened to ask about how I had heard of them. After mentioning that I had discovered them on Unilocal,she immediately asked if I had read any of the reviews. After confirming this with her, she asked what my thoughts/​perceptions were on a past customers doggy who had unfortunately passed away. According to the review, the owner believe Terry & her staff had done something that may have contributed to the sudden death of their beloved pet. I explained to Terry that, the owners review explained things pretty clearly & reassured me that the death of her doggy may not have had anything to do with Terry & her staff at all, but perhaps instead of any one of the many health issues flat faced dogs are vulnerable to. In any instance, Terry’s kindness in sending flowers to their home (only to have them returned to the doorstep of the shop) shows that she too suffered a loss. The doggies had apparently gone to Terry for YEARS & both herself & her staff had grown to see them as family too. Unfortunately, the upset owner, who was clearly grieving as well, misplaced their feelings in believing that AAA groomers had anything to do with their doggies death. Terry mentioned to me that she had even offered to have a necropsy done in order to determine what exactly had contributed to the dogs death, further reassuring me that Terry & her team had nothing to hide & were more than willing to discover the truth behind the unfortunate and untimely death of the doggy.
Surprisingly, in less than an hour I received a call from the team that Zoe was ready for pick up, and only a half hour later I made my way back in to find Zoe looking spick & span! I was very pleased to notice that Zoe had clearly had a joyful experience with Terry & Damaris that afternoon & didn’t even seem like she wanted to leave!
All in all I will most definitely be back to AAA Pet Pro’s; as my initial experience here was far better than I ever expected. Terry & her team genuinely did an above & beyond job for my Zoe, & on such late notice too! AAA Pet Pro’s are clearly very passionate about animals, their care, & of course, their looks! Plus, the quality here was far better than any other groomer I have used in the past & the prices (although expensive for a broke college student like myself), are doable!
Cheers to Terry, Damaris, & the whole team at AAA Pet Pro’s! Keep up the excellent customer service & grooming experiences!
UPDATE: I forgot to mention another previous review which sort of spooked me a bit before coming here as well; the one regarding the collar hurting her yorkie. This can honestly happen at any time when using a regular collar, which is why I personally use a harness instead. Whenever taking my doggy to any grooming or vet appointment I always bring this with me & leave it on her so that the staff can utilize this instead of a traditional collar. Also, if concerned enough, mention that you want you pup to not be on anything other than the harness so as to prevent any potential injury. This nipped any potential issue in the bud for me when visiting AAA Pet Pro’s as they had absolutely no resistance to using her harness. Heck, they actually said they preferred it that way too! :]

We have been taking our two Schnauzers and Chihuahua here for 8 years now and Terry and her staff never disappoint. Their attention to detail is superb and have always done a wonderful job grooming my pups. I highly recommend Terry and her staff for their services. Every one on staff is extremely helpful and knowledgeable. Customers for life! Mary and Abby

Best in La Jolla, hands down. Terry (the owner) is really a great human being and has found her calling.

Don’t go here! I took my dog in and when I picked her up, as she tried to bark, shrieking sound came out of her. I asked the owner of anything happened and she said no, everything went well. I immediately took her to the Vet. Vet suspects the collar attached to the styling table must have chocked severe enough to crush her vocal coward. It took three or four weeks to get her voice back with prescription Meds. Now whenever I pass by the grooms, my dog starts shaking and try to bolt across the street. This action pretty spike volume to me. How can they be so cruel to a 6 pound, 12 year yorky??? **************STAY AWY IF YOU LOVE YOUR PET* *********

Our dogs, Max and Rollo, are much healthier because they get baths from AAA Pet Pros every two weeks. Teri found a tick on one which did no damage because it was caught so early. She often catches a developing ear infection that is easily fixed with early treatment. Teri also warns me when they are gaining weight. I highly recommend them.

For some reason Unilocal deleted my review from last December. Teri and her crew continue to do a great job with my fluffy little ones. You might be able to find a cheaper groomer, but not a more caring one. Here is what I previous wrote:
Teri and her crew have done a fabulous job with all of my dogs (seven in all) for the last 15+ years, including introducing young dogs to the process and being patient with cranky old ones. I had a dog for 13 years that was mentally and physically impaired from a serious accident. He was terrified of groomers (took him to 3 other groomers first) except for Teri. I had another dog, a rescued Llasa Apso that hated being handled, especially being groomed and was quite a biter. When I first took him to Teri, I brought all his muzzles and told her to do her best. Within a year, she could groom him without a muzzle or any obvious stress. She was always so patient with my older dogs as they got less compliant and ornery. As a veterinarian, I know that taking any dog to any vet or any groomer can can cause some degree of stress, no matter how competent and caring that person might be. Some groomers won’t even take older dogs as they are worried about this issue. Sometimes even a minor stress can be too much for an older dog or one with an undiagnosed problem. Teri has always been willing to take on any dog I brought her and I have recommended her to numerous friends and clients – they all had nothing but positive things to say about her.

I don’t side with the owners of the Pug that died… I would say: Do not allow that to be a hindrance of this business ethics or practices. I have had dogs all my life and I had one die suddenly too… I never blamed anyone! Why don’t people realize you cannot control life and you should NOT Blame others when they have nothing to do with it.

I have been going to aaa pet pros for years and have sent many people there who have also been very happy. I was recommended there by a vet who takes her dogs there. They are friendly, kind and all animal lovers. I know my dogs are safe when I leave them there. My original dog is not easy to deal with, hates going to any groomer due to arthritis but Terry and her crew are very careful with him
Michelle C

They are great people that take wonderful care of my furball! He turns into a jumping ball of anxiety when it’s time to get his nails done and they handle him well. Thanks!!!

They killed our beautiful healthy Pug! We took our Pug for a shave on Saturday not knowing that he will be gone for ever. It was a routine shave for our Pug and they suggested teeth brushing keep in mind he only had 6 teeth left, when we got him out of the cage naturally we asked did you brush his teeth and the lady said oh no it will take 2 min to put gel on his teeth and we said OK not knowing 5 min later the guy brought him out half dead and he said «he just went limp» than he gave our pug to my husband and told him give him CPR! 5 min later he was dead, we are heart broken that our healthy beautiful Pug now is dead, please don’t take your pets to them as you may never get them back, again Terry’s team KILLED our beautiful healthy Pug.
Nahid

I can’t say enough good things about Teri and her amazing team! I’ve been taking my golden retrievers, Daisy and Taj, to AAA for years and they always coming back happy and feeling and smelling wonderful! There’s nothing better than snuggling up to your fur babies after they’ve been groomed! They are true professionals. I own a dog walking and sitting company called DogZenergy and I recommend them to all of my clients. They are extremely professional and can handle dogs in a gentle way that don’t necessarily ‘love’ going to the groomer. I’ve heard nothing but positive things from my clients and other dog owners in the community who love Teri! :)

I wrote a glowing review for AAA about a year ago, but Unilocal deleted it – along with my account – for not being «active» enough.
Nevertheless, I’ve remained an enthusiastic and satisfied client! I’m one of «those people» who loves, protects, and spoils her dog like a child. What can I say? She’s my baby, and there’s only a handful of people I trust to take care of my dog in my absence, and Terry (the owner) is definitely one of them.
I have a high maintenance, ridiculously poofy pomeranian, and AAA does a fantastic job every time. I take her once a month for a bath and trim and she’s always ready for pick up by the agreed upon time or earlier (haven’t had to wait more than 3 hours, which is about as long as I can bear to be home without her!).
When I pick her up she smells amazingly clean, feels crazy soft, and looks fabulous – with a pretty bandana and bow to boot! I get compliments on her appearance for WEEKS after she gets groomed; everyone assumes she’s always fresh from the doggie spa!
Although the services seem to be a bit on the pricey side (I think they’ve increased recently), it’s definitely worth the results and the peace of mind. I actually moved away from the La Jolla area last summer, but I’m more than willing to make the 30 – 45 minute trek up to AAA because I know my dog will be well taken care of and come home happy and gorgeous.

After moving back to San Diego from my hometown, I had trouble finding a good groomer for Mia. The places on Unilocal had decent reviews, but most of them had one or two horror reviews of pets coming out of the shop with broken legs or mysterious illnesses. I couldn’t take any chances like that with my little one!
I chose AAA Pet Pros because it had mostly positive reviews, and I figured since it was located in the heart of La Jolla, they couldn’t get away with providing mediocre services to the rich pet owners in the area.
In the end, I think I made the right choice with AAA Pet Pros. Mia came out of her crate looking happy as a clam, and she smelled SO GOOD for almost a week after the bath! As a first time client, they also offered two of the following services for free:
–Blueberry Facial
–Medicated Baths
–Hot Oil Skin Therapy
–Lavender Essential Oil Rinse
–Teeth Brushing
My only dissatisfaction with AAA Pet Pros was that they didn’t trim Mia’s nails as short as I would normally like. That certainly won’t stop me from calling upon their services again though, since I didn’t clarify what I wanted in the first place.
They have solidified me as a new client. I will take Mia to AAA Pet Pros again in a heartbeat.

Second visit and review. Going five star on this one. I left a message earlier in the week and Terry called me from the road to schedule for yesterday then calls to say Susie is ready!
There are very few groomers in this area that can handle long hair cats, AAA Pet Pros is one of them.
Leave a tip for this hard workking team. Right down from La Jolla High School.

AAA Pet Pros has been great with our dog. He’s gotten baths and haircuts from them and he always leaves very happy, well groomed, and with a cute bandana. Our dog has allergies, so they are very careful with the products they use on him. He also does not like being in a crate and is pretty difficult to put in one (he’s about 70lbs), so they make sure to schedule an appointment for him at a time when he is bathed right away. After he’s done, he just hangs out in the back with them tied to a table rather than being put in a crate. They call us right away when he is done as well.
Service has been great and our dog looks great afterwards. I definitely recommend their services.
Things to note:
Cash or check only.
Open only Wed — Sat. (but early 7:30AM).

Wow, Wow, Wow!!!
Once again (our second visit), AAA proved to be *5 Star*. We took «both» dogs (Newfoundland mix 130# and Samoyed #50#) to AAA. Misha, the Samoyed, came out just as beautiful as she did the first time. We paid $ 100 for her once again. They did not feel the need to increase our charge as they thought they might have to after our first visit. I felt this to be totally fair.
Of note for this visit is our Newfoundland mix (Jake). For the past few years we have had to medicate Jake with Prednisone and Benadryl after «every» grooming for 3 days up to as much as 10 days. When we first came to San Diego last December we had the dogs groomed at PetsMart in El Cajon and for the first time, had to medicate Jake only minimally. They did a great job on him.
This time, we have not had to medicate Jake even once. It has been 4 days now and not one «scratch». He was given an oatmeal bath and no conditioners, no sprays, and lots of clear water rinse. This is the same routine we have asked for at «every» grooming facility over the years. It looks like AAA are the «first» to do as we asked right down to the «t».
I can’t say enough for these folks. If you have a «special» needs dog, I can highly recommend AAA. They will do it «right»!!!