Well, where to begin. We will NOT be coming back, not only because we have been«banned». My boyfriend and I live up the street and so we were at this location quite often. Usually theres a couple of homeless people out there harassing you for money, I mean will NOT leave you alone. They’re threatening, aggressive, and obviously under the influence of something. Well last night we came in and purchased, coffee creamer, water and chocolate milk.(I know, two grown adults we were really looking forward to sharing that) when my boyfriend drinks the chocolate milk we realize its over a week expired AFTER he gets sick from the soiled milk. Realizing we were never offered a reciept, we call and explain what happened, after acknowledging we should have checked the expiration date and asked for a receipt, even though as patrons, that is most definitely NOT our responsibility. Spoke to a girl on the phone she seemed nice and horrified at our expierience. Said it was no problem if we came by the next morning, she would write down our name and the incident. We were very pleased that we could resolve this. Well, next morning before work we go by the 7-Eleven and my boyfriend spoke to an older man and told him the situation, bringing the expired milk. The older man does NOT acknowledge my boyfriend. WILLNOT give him any sort of validation that he is hearing him or any sign of help. Boyfriend says look up my name please I know they wrote it down I’m running late for work. The man still is of no help and is rude and argumentitive with my boyfriend. My boyfriend leaves, frustrated of course, When he gets back to the car the EMPLOYEE is yelling at my boyfriend telling him to Eff off and that we’re not welcome here anymore? Hes calling the police on us? So if you want to get«banned» from somewhere for having an issue with a product, and have someone threaten to call the cops on you, then DEFINITELY go to this establishment. ;) Me, being stubborn and loyal to my significant other, I felt the situation was not resolved. I went back after an hr and brought the milk with me again and explained that we were promised a new one to a manager. Other girl behind the counter very rudely kept interrupting my conversation with the manager saying that the older man previously mentioned was frustrated because he was trying to do two things at once. Well with my several years in the customer service industry the golden rule of thumb is that«customers come FIRST». So hes mad he has to hear a complaint from a patron? Please, quit your job then. I ended up getting my money back from the manager who was actually slightly helpful. So thank you to her. It was not about the money, I don’t cry over«spilled milk» ;), its about being treated as a human being and not some piece of garbage. And at this convenience store, you’re nothing but an inconvenience. Take your business somewhere else. I urge you.
Calvin N. H.
Évaluation du lieu : 3 San Diego, CA
Came here after visiting Jackson Park up the street. Needed a drink after playing tag and running around with the god daughter. Kids are energy vampires! Standard 7-Eleven…(relatively) fresh coffee, slurpee machine, candy, ATM and so forth. They will actually make brew a fresh batch of coffee(if it’s old) and if you ask them. Too late in the evening for me for caffeine, so I didn’t ask. I did need some money. Since I’m a credit union member I can use 7-Eleven ATMs free of charge. I withdrew some cash for dinner(at Bronx Pizza) and we got a couple of drinks. Store is nice and clean. The employee there was mopping the floor. We didn’t want to mess up the mop job, so we walked around where the employee was mopping. We were in and out quickly. There was a line, but another employee opened another register. Nice standard 7-Eleven… nothing really stood out.
Lesley M.
Évaluation du lieu : 3 La Mesa, CA
This is the Slurpee spot closest to my favorite nacho spot. I come in here to get my Slurpee fix and occasional what nots. It’s a pretty basic store. They have Slurpee machines, a regular drink machine, and of course coffee. There are some fresh food options and they sell pizza here that my kid for some odd reason enjoys. Be sure to check the expiration dates on your products though, I once got all the way home with milk and saw that it had expired a week earlier like a dummy. The staff here are usually nice. They aren’t all smiley, but this doesn’t bother me because it’s 7 – 11 and I’m just here for the Slurpees. Sign up for their 7Rewards app and every 7th cup of any drink is free, plus they have other offers added the more often you scan it.
Michael C.
Évaluation du lieu : 4 University Heights, San Diego, CA
Who knew they had sweet tea?! Advertised as «freshly brewed», I could care less whether or not this was true. It was sweet tea bliss. 99¢ Big Gulp of heaven! It was perfectly flavored, not too sweet or bitter. It was refreshing, especially after eating an awful Breakfast(really, potato) Burrito from El Azteca. I would definitely recommend the sweet tea to all my friends and family. I don’t frequent 7 – 11 too often, but now I have a reason to. I finished it before I was out of the parking lot. I was gonna get a refill for 99¢, but decided against it. This was definitely a treat in the morning. I only gave them 4 stars instead of 5, because as I walked in, the 3 employees(who were stocking items) looked up at me, but didn’t acknowledge me. I’m not sure if this is standard practice, but I don’t care. I discovered 7 – 11’s sweet tea! That was enough to make me happy.
Linda F.
Évaluation du lieu : 3 San Diego, CA
Came in to get some water. Clean and staff seems ok.
Joshua M.
Évaluation du lieu : 3 San Diego, CA
I’m pretty sure this 7 – 11 exists purely to supply me with fountain sodas for my trips to El Azteca Taco Shop.
Doug T.
Évaluation du lieu : 2 La Mesa, CA
I previously used this 7 – 11 as my coffee stop in the morning since it was so close to my house. It can be a pain keeping the coffee full, but the former employee, Marisela did it just fine. Now they’ve got this young lady who probably can’t be bothered with such menial tasks because the coffee is ALWAYSEMPTYINTHEMORNING. Specifically, I’m talking about their«regular» flavor which is probably the most popular. It’s frustrating when any other 7 – 11 with 2 employees are able to keep the pots filled, and the current employees at this branch seem to care less. What’s even more sad is when the regular customers have taken to just taking the initiative themselves and brewing a new pot. That was somewhat doable in the past when the coffee was in the individual 12-cup carafe’s, but now that they’ve upgraded to these industrial-sized coffee pots, it’s a little harder for«Joe customer» to do the work for them. So, since I can no longer get a decent pot of coffee I’ve written this location off. Whoever the franchise owner/manager is needs to kick these people into shape.
Jeff S.
Évaluation du lieu : 3 San Diego, CA
Another convenient 7 – 11. They were doing construction at the one I usually go to so I had to stop here. Fairly clean and the staff is nice but very quiet. I still like the one closer to home better but that’s probably just because I’m more familiar with the staff. I’m also not a big fan of how it’s located right by a liquor store and smoke shop. Aside from that, it’s not bad.