There are times when you are completely satisfied with a deal, this is one of those times! To begin I want to thank my initial contact at the company, Ali, who helped me find a great chassis and platform build from. Ali was great, even though they didn’t have the plumber box that I wanted he contacted his service dept. to see what they could do. That’s where I met Mike, what a personable business owner, Mike said if they didn’t have it they could build it! What a great concept, actually meeting your customers needs with customized solutions! With all my requests for my specific service box, Mike never said«no we can’t do that” — He had his engineer draw up plans for my project, I approved them, left deposit and they were getting to work. Ali kept me informed with photos and text messages(I live about a hour away) and Mike invited me down after the fabrication was complete to check it out. Upon my visit I had the opportunity to meet the shop foreman/engineer, Frank, what a wealth of knowledge! Frank answered all my questions and explained the whole process to me. The truck looked great, the material and workmanship were impressive and I was excited to have my dream truck getting built to my specs. When everything was complete, I went down to pick up the truck– wow, it was great! Brenda in the office was nice and helpful, had all my paperwork done and ready for me and when my commercial insurance had questions, Brenda faxed and called them on my behalf to make the insurance transfer smooth and hassle free. I have already recommended this company to 2 others contractor buddies and I will be back to get another great vehicle when the time comes, thanks again Fleets 101!
Jessica R.
Évaluation du lieu : 5 Long Beach, CA
Had a great experience with our purchase of a commercial vehicle to be used for a cross country promotion! Worked with Ali, who was very helpful, energetic and communicative. We had a list of things we wanted modified, fixed or cleaned up before we made the final purchase and all were handled quickly and done well… Additionally, we had many questions on measurements and had to circle back to Ali many, many times… he always ran out and got the info we needed… which I’m sure was annoying. Not knowing a lot about this industry I felt very well informed and taken care of… I never felt pressured and I think these guys were really honest.