McDonald’s

At least the price was reasonable.
Went in for their Texan promotion of free 10-​piece McNuggets and I also used their calendar coupon of BOGO regular menu sandwich. As usual their drive-​thrus had long lines as per every breakfast, lunch and dinner hours. I ordered two Artisan Grilled Chicken Sandwiches and that was what the boxes said, inside the boxes were their premium crispy fried chicken sandwich and lettuce, nothing else. Normally they put too much mayonnaise but in this case they decided nothing was good enough since they already screwed up the order with fried instead of grilled chicken.
The 10-​piece chicken McNuggets were not very hot but came with a new game you have to text a long code into a web site.
To cap it off no receipt was in the bag so the location and people don’t get an evaluation by entering the time etc. on the customer survey to corporate headquarters.
This location has a Redbox Dvd and game rental kiosk. The Redbox promo codes also say not valid at this location.
Much better McDonald’s are available until they get better people and managers.

My husband and I stop by here every Tuesday, Wednesday, and Thursday for breakfast. They are always friendly in the drive-​thru and Ms. Linda is always there with a smile on her face and she treats us like friends. We love seeing her in the mornings!
Occasionally, they run slow in the drive-​thru and I think for a while they were short handed so it was pretty frustrating. They seem to be getting better at getting you through in a decent amount of time.
The food is pretty good… It’s McDonald’s so it’s not like you can expect some gourmet meal, but I do like this one better than some others I’ve been to. Our order has always been right, it’s always hot enough, and once we order, we get through pretty quickly. The only thing that is unfortunately inconsistent is the iced coffee. Sometimes it’s bitter, but most of the time, it’s perfect… :-)

I was selected to be interviewed for an assistant manager position at this location. I have many years in restaurant management, quality assurance and people management in general. I was initially scheduled for 9:00 am on Memorial day with the GM of this location named Diogenes Powell. I arrived 5 minutes early, was told by staff he was running late. He arrived at 10:10 am, after I had been waiting for over an hour. He looked very professional and pressed but smelled like alcohol. The interview consisted of two or three questions the most surprising was, «You basically know what its like to be a manager right?» So the interview ended with the understanding that I would be contacted by his supervisor.
Several days later after I had to make 2 follow-​up calls, I received a call from a «Rebecca» that identified herself as a district training manager because the area supervisor was out on maternity leave. She scheduled an interview with me at the same location for a few days later. The interview was much more thorough than the previous. She ended the interview telling me I would be contacted by the VP of operations for a subsequent interview.
So a week went by with no call; I called the Kades Corporation office and left a message for «Rebecca» Name is Rebecca Hayslett– simply requesting a followup call. The individual told me the message would be given to her immediately. I received no callback. The next week, still no response, so I called and left another message for her; I received no callback again. The third week went by with no response, so I called again requesting her supervisors name and their hierarchy. I still left a third message for this lady; no response. All it takes to respond is a phone call back or a quick email. This is business etiquette.
I finally called back to the corporate office and requested to talk to the franchise owner, Mr. Kades, was told he was out of the country. So I left a message for the Director of Operations. He called me back and expressed remorse and had an apologetic attitude toward me in regards to this whole situation. He stated that I should not have even been interviewed by the first General Manager, I should have gone directly to a supervisor interview since I was a candidate for a salaried manager position.
I have been a customer at this particular La Porte unit for years now and always witness serious operational issues whether I come thru the drive thru or come into the dining room. Having had this experience as a candidate for employment makes me question their compliance to other operational guidelines that are required to maintain their franchise license with the McDonalds Corporation. I have forwarded a copy of this text in more detail to the director of franchise compliance at the McDonalds corporate offices in Illinois.
Before you spend your money here, think about how they treat potential employees, then this must transcend to their current employees. What a scandal!

I’ve reviewed a few McDonald’s locations over the years and this location is the best one, by far. McDonald’s food is what it is. You don’t go there for a prime grade steak. But these folks do an outstanding job of presenting hot, fresh menu items in a quick and courteous fashion. The restaurant is also clean and well kept.
To the owners of this place: You management team here deserves major kudos, because everyone seems to know his/​her job and they are consistent.

This place is always packed. The line usually moves along pretty fast though and the staff is always friendly and on the ball. I’ve been inside and it is fairly clean. The food itself is done fine. It’s McDonald s so you know what your getting. Have yet to have an order messed up. Free wifi is a plus

Breakfast time is always busy. Lunch time is busy to.
The food’s always good. Service is good to.
Anyone want a Happy Meal? haha…