AutoZone

Super friendly and helpful… Battery dead and recommended that I try other, cheaper alternatives before choosing. Extremely thankful for the consideration!

I thought it was me misrepresenting the correct parts I needed. Bought 4 sets of brake pads for four different cars. One set for each brother and a set for myself. We were having a brake party. :) Getting everyone’s car done at once was the best thing for to do. We all had the day off, we had the time and space, and had multiple mechanics on hand in case we ran into a problem, plus we were gonna fire up the grill afterward. Each brother bought pads and some other type of thing/​part to fix while we had the available time, space, ect. Every part that was bought from this autozone was incorrect. Not one brake pad was correct. After multiple trips back we gave up, and returned everything. It was like $ 700 worth of crap between us all. I thought it was just the associate that made all these mistakes. So I went back, another day and again ordered two different parts for two different cars (even brought in the registration for proper verification) both parts again turned out to be wrong. This time I spoke with a manager she explained that the associate mixed the part number up on the box with what was suggested. So new parts and all the way home… guess what? Wrong parts. Never ever am I going to be a customer again. It’s a cross between uneducated staff and a horrible parts system. Staff was ok. Not friendly but not rude.