Boulder Community Hospital

I waited for three hours for 10 minutes with a doctor. This is my normal urgent care facility, but the facility has changed. I would not recommend going unless you have the ability to wait. This is not going to be my location for medical care again.

I wish I had read the first review before I sent my husband to get xrays there. Their prices (even with insurance) for plain view xrays are exorbitant… at least 3 times the appropriate price for such services. Check out
to see what you should really be getting charged and STAY AWAY from this place when it comes to getting imaging done. We have learned our lesson a very painful $ 800+ later.

So I broke my foot doing Jiu JItsu. I talked to a friend who’s a doctor and he said I should get an X-​ray to rule out a serious displaced fracture or other complication. So I called around and the going rate for an x-​ray in Boulder seems to be around $ 200. When I called Boulder Community Hospital’s Urgent Care unit they refused to quote me a price over the phone. Which I thought was strange. However they also said they offer a 60% discount for people without insurance. So I assumed the price would be around the same as the other Urgent Care’s in town and plus I would get the discount. So I drove out there.
When I arrived I again asked the check-​in lady about the price. And she again refused to quote me any number at all, saying it was in the doctors hands. She did say it was $ 160 per xray but that she didn’t know how many xrays the doctor would order, and also didn’t know how much the doctor would cost.
So I waited 45 minutes and was then called by the administrator to get checked in. I again asked how much it would be. I explained I didn’t have insurance and wanted to be mindful of how much I was spending. She said «We we’re not out to gouge you» and «We offer a discount» but wouldn’t say how much the visit and x-​ray would be. She also told me probably a Nurse Practitioner would see me and charge «A small fee» and that I would also be charged for a radiologist to review the x-​rays, but wouldn’t give me the actual price of either.
After I kept prodding, she said she would go ask the supervisor, but that they «Don’t like telling people prices because sometimes they are wrong and people get mad». This sounded like BS to me but she seemed to think it was perfectly reasonable to offer a healthcare with a Mystery Price to Be Disclosed Later. At this point I was starting to feel like I was in a casino.
About 2 minutes later she came back from talking to the supervisor and told me the X-​ray would cost me $ 1300 minus a 60% discount for not having insurance.
I told her that was more than double the other urgent care facilities in town and left. I drove to Boulder Urgent Care Medical Care and got an x-​ray and doctor visit for $ 190.
I don’t know what Boulder Community Medical Center’s deal is, but they are clearly ripping people off either through incompetence, inefficiency, ill intent or some combination of the three. I will not go back there.