Applebee’s

Four stars because of the unclean bathrooms and a small leak on the toilet.
Our 2 waitresses were very kind and went out of her way to please my daddy, who wanted chicken parmesan which was unfortunately not on the menu.
He ordered 2 children’s chicken breasts with the cheese, the linguine noodles, sautéed jalapeños and lots of marinara sauce. Very complicated but they managed to do it. My mother ordered some sort of shrimp stir-​fry with the green goddess wedge salad (I believe that’s the name). Her food looked excellent.
I ordered the steak and parmesan shrimp, without any cheese or scampi sauce. My steak was cooked as ordered and very good, no complaints here.
My dad keeps telling our server how excellent his food was, how good and how thankful he was that they could put that together for him.
We stop at this Apple Bees almost every year after our vacation. Always good people and a great time. We sat at the bar tonight so the service was excellent. My beverage didn’t come close to halfway empty before it was refilled.

Worst food ever!!! I ordered my steak medium well and it was burnt!!! The place was filled with flies and the manager said to me «oh it’s just that time of year and we can’t get rid of the flies.» If your looking for good food please pass right by this place.

I’ve never had a good experience here and have this restaurant on my boycott — the food has always taken forever to come to the table. And the food has been way less than par. I can only guess they need to retrain the manager and the cooks. Horrible !!!

The food sucked a bottle beer is 4 dallors two beers and my wife little lunch was 30 dallors I sent my food away didn’t ask for nothing else it sucks

I know it’s late at night and Jennifer didn’t want to be at work. She took our order like it was hurting to ask what we wanted to eat. I ordered my salad and she gave me grilled chicken instead of fried chicken. I didn’t mind that my salad finally came out after my friends finished eating their dinner, I didn’t mind that I didn’t get a refill and my cup was bone dry. But I do want good customer service. Put a smile on your face, as a paying customer I want to feel welcomed. Not like I’m bothering you. In the end my salad was delicious. My friends food was cold she had steak and veggies, we ordered the green bean crispers and they were way over done.

Food was cold. Parmesan cheese & roll came after food was eaten. Second meal was just warm. We don’t usually go to Applebee’s and this experience will keep us from going again. Waitress– Kristina was very inattentive.

The worst service I have ever had I will never come back to this place. Our waitress suck just as well. Out of the Applebee’s I have visited before this one is the worst of all…

Of all the restaurants in Lagrange, GA, this one is the worse. There is no attention to detail or reasonably good service. For example, today I purchased a takeout meal. The bag’s content was only the salad. No flatware, no napkins, no salad dressing… If this were the first time this had happened it would be easier to excuse. But this is not true. I dined at this restaurant over two years ago where this type of service was more on than off and voted with my dollars, choosing to spend my money elsewhere. But today, I chose to give them another try. It was a mistake. If you are considering this restaurant, don’t. There are other, better restaurants, in this town that understand good service and as a plus, good food.

Wow. So much for a quick lunch. The story goes they had a problem in their kitchen but never bothered informing any of us.
45 minutes later we were ready to walk out and then they said there was an issue. Waited 5 more minutes for greasy somewhat cool food and incomplete orders.
Asked to see the manager, as did the table besides us, and nobody would come out. Gave us a coupon for a free order of cheese sticks instead (which definitely did not make up for the wait or food)
Would definitely NOT recommend this location.

I live in LaGrange and we thought we’d give Applebee’s another try… again they failed.

Mmm the #QuesadillaBurger served cold, on a dirty table by the waitress cleaning the blinds throwing more dust on my table. Followed by management taking a break at a nearby table. Well done @applebees.

This place totally sucks missed managed big time. Food is the worst. really? WTF would ever come back here other than homeless…

So I order a weight watchers endorsed steak and shrimp entrée (460 calories) which includes steak, shrimp (obviously) with a cream sauce, potatoes (small portion), and mixed vegetables. I specifically asked for the sauce on the side. There was a second steak on the menu that had a stuffed portobello mushroom and potatoes, which I did not order. The plate came out with the sauce on the steak, stuffed mushroom and 3 very small potatoes. I questioned the waitress and she says «oh yes, that’s how it comes.» I say, «no, it does not» and get the menu. She apologizes and says we’ll make you another one… Okay, no problem… In the meantime, Bryan and Dan are eating. They bring their second try out… Wrong again. I called the manager over and he said «I gave you the blackened steak that has not been on our menu for 6 months, is that not what you wanted?». Huh??? NO, I want what is on the menu with the sauce on the side. AND I am not paying for this meal, this is ridiculous. He agreed to take it off the bill. So he rushes me out another one with part of the sauce on the side… I just eat it. He also does not follow up on my liking of the replacement meal, and runs off. The waitress comes by ten minutes later and says «instead of taking the steak off, we’ll just give you a free dessert.» IM ON A DIET, hence ordering the weight watchers endorsed meal, so NO dessert, just take off the steak. The manager takes off the steak, then has the nerve to charge me for the soda I ordered — $ 2.70 and never turns to personally apologize… HORRIBLE FOOD, HORRIBLE MANAGEMENT AND HORRIBLE SERVERS… I WILL NEVER BE BACK!

I usually love Applebee’s but this one absolutely sucks! I usually eat at one when I’m traveling for work (frequently) as well as in my leisure time. I typically receive a consistently fun experience with a great value for the buck. But tonight at this LaGrange GA location I had the worst experience I’ve ever had at an Applebee’s and one of the worst dining experiences ever. When we sat down 10 minutes passed and no one said anything to us. I finally had to get up and ask the bartender who was assigned to our table. After they finally figured out they were out of the wine we wanted (the manager did come out and offer complimentary deserts for the inconvenience) we ordered. The food was slow, Dad’s food was subpar but he suffered through it. My food was strait nasty. I informed my waitress and let her take the plate I barley touched away. She said she informed her manager, but the guy never comes to address the issue. Instead of raising hell, I just told her to keep the comp desert (Dad did take his), paid the full price and resolved to NEVER EAT THERE AGAIN. We travel to LaGrange frequently spending at least 6 nights per month in a nearby hotel. From now on we will be going to the Longhorn’s next door. Good by and good riddance !

One star ONLY because the door was unlocked and the lights were on.
Same cannot be said for the help
40 minutes wait for a drink. We were a 9 top but clueless would be an understatement for the staff.
I would comment on the food, but since we have been here FOR OVER AN HOUR, I simply forgot what I ordered and have every confidence that it will be cold.
If you should see this place on the side of the road, lock your doors and disable your turn signals, and keep driving people — keep driving…

I think a big part of this bad review was the location we happened to be in.
We walked in and the restaurant was half empty. We were told it would take a few min. about10 min later we were seated and about 10 min later i snagged the hostess to let her know we hadn’t been noticed by the server yet. She took the drink orders and then the server showed up. We placed the app and they came out fine. Meanwhile 3 of the 4 of us were in need of refills. and those were hard to come by.
3 of our meals came out and about 8 min later the 4^th persons came out.
I had ordered soup to come out first, and she even came out to say that it would be out shortly, but never came… and was on the bill as i came to find out (after we paid)
All in all we felt like we were a burden to the restaurant from the time we walked in to the time we left. and I’m sorry… that’s not customer service… You are a server to… SERVE people. if you cant have a good attitude and even pretend to want to be there then get a new job… BOO Applebees in La Grange… Booo

Good service and food!

Same as any other Applebee’s
Good the waiting staff was the best