The service was subpar. I ask for two ranches and extra sauce, she then argued, «i already put one in the bag» and proceeded to shut the window. I purchased 2 sandwaches, fries, and four tacos. I would have paid for the extra items but she closed the window on my face and just stared until i left.
Dave P.
Évaluation du lieu : 4 Newport Beach, CA
–Here’s to your Taco, which is unchanged since I had my first one in 1968… This thing’s fried to a crisp with potted meat«pâté» and Velveeta-like cheese. Fresh lettuce and Jack’s own special hot sauce are dropped in as flavor accents. And you get two. For those of you lining up like a bunch of obedient and orderly school kids at that«QSR» Mexican food chain with their delivery semi-trucks that have a chrome’d turd logo on the side, try living it up for a change. What else did you get from Colorado? Banquet Beer? Middling overpriced ski resorts? John Denver? Snowed-in hub airports? –Kudos to your Buttery Jack which tastes as good as the Classic Ruby just down the street. Our first born, who only likes the bun and bacon part, handed me the patty, which looks and tastes like a smaller Prime Burger from Morton’s, but with more garlic and butter. So now you know where I go for my three favorite hamburgers. Forget In and Out… it’s a bad Habit. And it takes 5 Guys to make a crappy burger which costs too much Mooyah. Sorry… I could go on. So what if the only organic items are the plants in the parking lot, Jack’s an institution in this neck of the ‘hood.
Melissa M.
Évaluation du lieu : 5 El Prado, NM
Great service, good food. Not many fast food places on the main strip in Laguna. This has been here forever.
Avni V.
Évaluation du lieu : 1 Tustin, CA
Three Words: Horrible Customer Service. Went there to get some breakfast this morning. I ordered my usual Chicken Sandwich but the patty was very thin. I am no engineer here but it was not even 5 mm thick. I was disappointed and asked the lady whether it was the regular sandwich… Her: this is how it comes Me: It is too thin and it doesn’t look like that in the picture or where I have got this at other locations it looks way different so can I have it remade please? Her: why Me: because this is what I usually gets and I know it doesn’t look like this Her: so She was really rude! I would have expected her to give atleast some complimentary fries but I had to pay for my COLD fries and the drink. I will never every go to that location or let alone any Jack-In-The-Box now.
Jasmeet B.
Évaluation du lieu : 5 Fullerton, CA
They have the best fries ever! Crisp and hot. Just as the girls around here!
Bryce M.
Évaluation du lieu : 1 Newport Beach, CA
Always has been a great late night snack but as of this week has decided to no longer serve late night guests. Manager was very condescending and rude. Would love to support them but can no longer due to recent service.
Jeff B.
Évaluation du lieu : 4 Laguna Niguel, CA
We like this location because it is close to the beach and staff is friendly We go back
Thayne L.
Évaluation du lieu : 3 San Diego, CA
Customer Service isn’t a highlight here, but my food was hot. Thank you Miss Lyft Driver for taking me after a night of drinking and ratchet playing.
Geoffrey C.
Évaluation du lieu : 4 Freeland, WA
After a few more successful breakfast sandwich experiences, we struck gold here ordering take-put for 8 non-fast-food eaters during extended Stanley Cup playoffs overtime. The reviews amongst the group were raving — as no one expected anything positive from Jack in the Box. Burgers contained visible amounts of quality tasting beef, and best of all, the ‘feast’ cost a paltry total of $ 60. Only caveat, the members of the group had been drinking, but either way, everyone really enjoyed the meal.
Tito B.
Évaluation du lieu : 1 Laguna Niguel, CA
I know I shouldn’t blame this Jack in The Box location for having the most horrible service in South County. I should not blame the horrible speaker system or the attendant’s super thick foreign accent which sounded like she was trying to gargle peanut butter for causing me to repeat my order 4 freakin times. I know I shouldn’t blame the rude way in which she asked me to pull out of the drive-thru even though no other cars were behind me or the fact that she made me wait nearly 10 minutes for my order. And I know I shouldn’t take into consideration that she probably intentionally served me a trailer park burger by slathering my Bacon Ultimate Cheeseburger with an extra dose of grosso mayo when I explicitly said NONE. Instead I should blame my irresponsible stomach for developing a hunger urge just as I was pulling past this location. I should blame my unreliable memory for storing faulty records of tasty Jack In The Box experiences in my youth. And mostly, I blame Jack for perpetrating a believable impression of a family man who is a staunch believer in good food and an exceptional customer experience. Going forward, I will eat beach sand before I return to this location. I’m sure, however, that this establishment will thrive on the fact that most of it’s visitors in the nearby area would consider this a step above beach sand and dine there anyway. Sad indeed.
Danielle F.
Évaluation du lieu : 3 Costa Mesa, CA
I was walking past this Jack in the Box coming out of a nearby restaurant and noticed the outdoor seating on covered patio on PCH in Laguna Beach. That’s got to be some expensive real estate. #mindblown.
Shannon J.
Évaluation du lieu : 4 San Pedro, CA
Now, I must say I only ever really eat the fries when ever I go to Jack in the Box, so this place was great not a soggy fry or weird looking ones in the bunch. I can’t really write a review on the rest of the food, so i’ll leave that to my fellow Unilocalers but i will say that the fries were amazing… So if your on vacation or if you live in the area and feel like being a rebal and wanna eat something thats not tastless, gluteen free, fat free, no salt and high in amazing try the curly fries.
Jack L.
Évaluation du lieu : 3 Laguna Beach, CA
Burgers are burgers here and everywhere at Jacks, so I won’t comment on the food. The interior is clean. Toilets are small. Location is wow. Never used the drive through so I can’t comment. The worst thing about it is how SLOW the service is… I’ve been there several times out of convenience and necessity. At least 8 out of 10 times I’ve received my order 10 – 12 minutes after ordering it… even while the place isn’t busy.
Victoria B.
Évaluation du lieu : 1 Washington, DC
Holy Hell, this place is disgusting! I was actually pretty excited when I saw Jack in the Box here because I had seen so many commercials for it but never knew exactly where one was(kinda like Sonic). This place mainly appealed to me because you can order breakfast from the drive-thru all day. Who doesn’t like breakfast all day?! Unfortunately for me though, I have never had nastier food than the food I had here at Jack in the Box. I ordered a bacon, egg, and cheese sandwich(on an english muffin), hash browns, and some orange strawberry smoothie. The smoothie was fantastic, too bad the food tastes like death. Let’s just say that this was the first place that we stopped after arriving at LAX and driving down to San Diego for our week-long trip and it was the last time I was able to eat a full meal. As soon as I finished eating it, I was nauseous… and I was nauseous for the rest of the damn trip. I guess I was able to save money though since I couldn’t eat anymore? Unless you are looking to lose weight, don’t come here.
K P.
Évaluation du lieu : 1 Long Beach, CA
I should have known something was up about this place when I saw there was no one inside or in the drive-thru.
Israeli Soldier Z.
Évaluation du lieu : 1 Dayton, OH
Dear Jack in the box, Laguna Beach. It been a while since we saw each other, I don’t know if you remember me at all but I remember you very well! It was late at night when I wanted to visit you & get something but you were not interested in me… Now I got Unilocal!And you gonna be sorry for the humiliation! Now seriously, I was so hungry that night, me & our group of friends arrived all the way form L.A. in a limo(I know, tacky) so we could celebrate a friends party in a bar(yes, even tackier). The bottom line is that we all got extremely hungry while everything around was closed, only Jack in the box drive through was open! Great! we all jumped in the limo, the chauffeur, bless his heart was trying to maneuver his way into the drive through without success… The limo was too long & the drive through was narrow & curvy. The worker at that time saw what’s going on, yet ignored the situation as it’s not happening at all. Than we all got out of the limo & let the chauffeur park on the street in front of the store. As we nicely approached the window all giggling about the situation, asking to order some food as we are starving… The dumb employee refused to serve us as «we are not seated in a car!» AREYOUKIDDINGME!!! Only the dumbest people in cali, of course! Don’t let me even begin! Bitch, you saw us struggling to get into your dirty ass drive through! You saw how much time & effort we put into it! You know we are not here to rub you! You know that we are paying costumers & we are here since we are hungry while ya’ll still make food!!! What is the difference if we are seated in a car or not??! You saw the car! You saw it wont fit! What is your F problem??? That’s the kind of situations where you have a problem, while other people see that you struggle, you assume they gonna be helpful in resolving your problem(specially if they have the power to) yet, against all the odds &VALUES we grew up upon, that bastard refused serving us, no meter what & no meter how deeply we bagged. Even having the chauffeur approaching him & asking him politely to serve us. All what we got was a big rude NO! Probably made this fat ass low life feel really important for one night at his minimum wage job in his miserable boring virgin life. Whoever knows me, knows well that I would not let it fly that night, yet I must say that we were all having drinks & last things I wanted to do is act stupidly, damage anybody, or get us in trouble with the law, otherwise I would of pull that guy out of his window & break his nose. Dear Jack in the box, that night really heart & offended us a lot. I challenge you, to contact me through here & apologize for that incident, all I want to see is that you really care. And this basically would be the only way for me to remove this post on here. That means that if ya’ll still see the post, than, jack in the box refused to apologize yet. Very dissapointing Jack in the box store in Laguna Beach — Shame on you! That’s not a way to do business! Yalla Bye!