Collective Trading Company

I honestly have to give two stars. They never ever answer their phone. Every time I go in there the woman is always stating how expensive the clothing is, but is selling it for cheap. For example. I hold up a pair of pants or shoes and she says those are 300.00 dollar pair of pants, but selling them for 40.00. I’m like ya right… Even beaten up shoes she said one time were 400.00. I looked at the label and they were from Charlotte Russe I’m assuming it’s her sales tactic, but it’s completely unbecoming and off-​putting and I just don’t think I’ll be back. It also looks like a hoarder lives there. You can’t even walk. Total fire hazard. Maybe she should organize a bit instead of always sitting on Facebook all the time, like she is every time I’m in there. Its a second hand store, there stuff is way too over priced. Oh well…

Today was my first time in the store and I agree it is a hidden gem. Everything I got was boutique style and really nice quality. They offer great clothes at reasonable prices. I am so happy with what I paid for what I got. The sales lady (I’m guessing was the owner) was helpful and showed me a bunch of new things she just got in and recommended a few pieces I ended up buying. She’s nice and fun to shop with. Love love love the store, the owners taste, and can’t wait to get some more treasures.

This place is a hidden gem that you need to find! The store features high quality pieces at prices so fabulous, you almost feel guilty taking them! I got a darling brand new BCBG dress for $ 27 that retailed for $ 275 and a gorgeous royal blue Tori Burch cashmere/​silk sweater for $ 11!
Lori the owner is the BEST; I could come shop here and talk to her all day. She will pick items out for you that are flattering for your figure and let you know when new items comes in that will be perfect for you.
I’m a picky shopper and I was thrilled with their merchandise. I will visit weekly!

This is a clean, well organized store. The help was nice, and I noticed she was assisting another customer put together an outfit. However, most of the clothing was sized small and medium.

Very bad customer service. I do not recommend
It’s all junk for expensive prices you can get brand new at the mall

This store is a hidden jewel, they have a great current selection for all fashionistas. I have never gone in and walked out without a unique find. This is a handbag mecca, it is a little hard to find but well worth it. The owner will help you put together an outfit and will alert you when something comes in you are hunting.

This place is a rip off for selling clothes. Do not try to sell your nicer clothes here. This should be your back up for clothes you literally just want to get rid of cause you’ll barely make any money.

I am very surprised by the negative reviews, i absolutely love this store and i think the owners are really down to earth and care to your needs. I have to say it’s nice to go into a clothing exchange store and the owners actually have good taste in what they take and sell. Every time I’ve gone in there I leave with top brands for NOTHING, my most recent purchase was a free people top for $ 8 bucks! I think before you read the negatives you should go in and judge it for yourself, as far as the location it is not that hidden… and there is always a manikin on the curb dressed fabulously.

Good luck here. They buy barely anything and they have very little you’d be willing to wear. They wAnt you to buy their new stock so they aren’t big on selling or buying used. PLUS — no returns! They don’t tell you this like other consignment shops. There’s a tiny sign by the cash register that gives the policy. Once you buy something, the money is theirs… which would be find of they’d verbalize that. And trying on clothes in the «dressing room» where the guy or girl at reg can basically totally look in and see you… CREEPY.

I’ve been in the store twice. Both times Mitch was working. He has terrible customer services skills and was not helpful at all. I will not be back.

I came across this store since they are next to Children’s Orchard. This store is a gem, they have a great selection of designer jeans. I have also picked up cute dresses and jackets here too. Ashley and Mitch the owners are very sweet and are always happen to help with design ideas. Personally, I think it is important to support local businesses and keep the money in our local economy so have been back here a bunch of times.

I am so happy that I decided to take a walk today because I found this most Fabulous store! I just love everything about. It is super organized like any top end fashion boutique. The music was at the perfect background level and all the sizes were where they were sub post to be. It was such a simple easy flow. I started with one item and it quickly grew… The prices are spot on! I was then assisted by Ashley the owner who is such a delight. You can feel that this is her labor of love. Her attention to detail did not go unnoticed. From clothes to shoes to hand bags and accessories, she has it all. So ladies treat yourself and stop this wonderful little gem. You will be happy that you did.
Happy Shopping!!!
Amy Lynch
Laguna Niguel

Good Selection of clothing. Mostly Jeans. You never know what treasures you’ll find there but I am disappointed to say they have a few policies that are not traditional so a sign stating their policies or a verbal notification would be helpful. You can’t return New Items. You can’t purchase New Items with a store Credit. I would have reconsidered my purchases had these policies been clearly stated or verbally given in the store. I’ve had some great luck buying and selling there just found the policy a little odd.

I brought 4 bags of clothes in great condition and only received a small amount for a few pieces… they had old disgusting shoes there and I was told they don’t accept (sandals) shoes cause no one wants to wear old shoes. Interesting how they were trying to sell old unwearable shoes. Not to mention mine were in great condition. I would never try to sell old shoes that I wouldn’t wear…

I’m really surprised by Aimee’s review. First and foremost, little gems like this are usually smaller stores with a better selection. If she wants a 3,000 sq foot store with a huge sign, I suggest you go to Goodwill Aimee.
I’ve shopped here multiple times, and exchanged clothing as well. I get a pretty good deal as well as selection to exchange with my credit. There selection is far from ONLY Forever 21 or Target. I bought a BCBG dress ($ 12. uhh, ya… 12), Steve Madden Leather heels ($ 8), Guess Boots ($ 15), A Miss Sixty jean jacket, A Dooney & Bourke leather bag ($ 10!!!) and a bunch of other goodies. Is there a mix of stuff from Forever 21 as well? Yes, but it’s priced accordingly. Maybe some people just don’t know what a designer label looks like.
As far as customer service, I have always had a pleasant experience with the owners. They don’t always take all my clothes, but I respect that they have to have a standard to keep their selection so stellar. They are very nice and attentive. I went in here right before my honeymoon. I told the owner I was going to South America, and they handed me items they thought I might like! AWESOME Service!
I think some people take it too personally when their clothes get refused. I don’t know why… After all, they are getting rid of it for a reason. Why make a stink, just give it to charity.

I came here to sell some of my Victoria’s Secret, American Eagle, Macy’s, Windsor, Charlotte Russe, Express clothes. I brought a big suitcase full of clothes, some worn only a few times. The place has no sign, hidden in plain sight across from Wendy’s. I bring in my suitcase, only to have the owner say she was finishing up another customer, she will look at my stuff when she’s done. So I browse for about 10 minutes.
They have stuff mostly Target, Forever 21, Fashion News, Charlotte Russe, etc. They seem overpriced to me, being used, no-​name brands and unfashionable styles, with shirts being $ 6-​$ 12 and jackets about $ 12-​$ 60. I find a few things as the owner told me she would most likely give me store credit.
While I am browsing two separate people come in with bags of clothes, and she promptly begins to look through theirs, ignoring mine and me. After waiting about 15 minutes, I ask about the status and they say they won’t buy anything except my never-​been-​worn black heels, which they give me $ 4 store credit for. Apparently my clothes are «too worn».
For being a used clothing store in the middle of nowhere, they are pretty uppity and overpriced.

Here’s the deal. This is a true «Mom and Pop» store. Except «Mom and Pop» are a cute young couple that own and manage the store. This consignment store is clean and well organized. The owners are super friendly without being annoying.
All the tops are organized by color– which is so helpful! I have shopped and sold here a half a dozen times and always find a little treasure for myself and for my teenage daughter.
You do not need an appointment to receive store credit for your clothes, purses and accessories. If you want to get cash for your items then you need to schedule an appointment.
This is a cute little consignment store. They carry a wide variety of brands, just like most of our closets :)
Enjoy the treasure hunt!

Very surprised that this store had such high ratings. I was so excited to check this store out but was highly let down when I went and started browsing. I was very underwhelmed by the product they offered. Granted there were tons of jeans but everything else was so very run of the mill. For where it is located I was expecting much better product and better quality. This is more of a thrift store then a consignment store. There were pieces from target and forever 21.
I understand that consignment means used and maybe not right on trend but there was nothing even close. Next time I will not even bother. There are far better consignment and resale stores near by.

I was looking for consignment shops up near my bf’s mom’s place in Aliso Viejo & came across Collective Habit via Unilocal.Based on the date of the reviews I could tell it was a new shop & since other Unilocalers seemed to like it, I thought I’d like to check it out.
It was a little hard to find since the shop is tucked away in a small, shopping center on Golden Lantern & Crown Valley, near the Wendy’s, & doesn’t yet have a sign on the building. Once we found the place, bf’s mom & I loved it!
Collective Habit is organized by color, with jeans in the front, dresses & jackets on the left hand side & shoes& handbags all throughout.
Ashley, the owner, was sweet as can be & very helpful. She even had her youngest daughter with her & was still fully about to assist with finding clothes & advising on how to arrange outfits.
In the end, I bought over $ 100 worth of clothes, including two pairs of shoes, & was allotted 10% off! What a deal & what a fun experience. I’m hoping to bring a friend next time so we can sell some of our oldie but goodies to the shop & maybe buy some accessories!
Thanks to Ashley (& Penny) for all your help with my new style; I’ll be back!

My first visit was Wednesday 3÷28÷2012. My girlfriend Lori and I had the pleasure of shopping and meeting Ashley (one of the owners). Her Grandmother was helping out, and what a hoot she was. What a fun shopping experience. The assortment of cloths and sizes was amazing and the prices can’t be beat (as Grandma said) «What’s the price for that one? She screams and says «I almost lost my teeth because my mouth flew open… oh what a deal!» LOL. I encourage you all to check it out & if you are really lucky you will be their on a day that Grandma visits~ … Five Stars all the way!
Lisa Bentley
San Juan Capistrano