Rite Aid

Very professional and I love their friendly staff, they personalize their service making it very easy to remain a loyal customer, of which I’ve been for over twenty years. Dr Norm Huefner

This is an excellent pharmacy with attentive employees, a pharmacy that cares, and great management. The pharmacy always goes out of its way to help, especially if they are temporarily out of stock.
Looks like pink should be getting his/​her drugs from the street and not a professional pharmacy like this Rite Aid location.

Ok I’ve had issues with them claiming to not have my prescription that my doctor called in hours ago but then magically having it the next day? I had to call my doctors office to have them call them back just had a procedure done I need my medications. I called back asked to speak to the pharmacist thinking hey they can help me I couldn’t understand her at all and she just sounded so pissed off and rude the second she picked up. They also couldn’t get my insurance to work so my boyfriend who was with me asked if I could get a refund once they had it sorted out they said no, then he’s like I know you guys do that I’ve worked at a pharmacy for years. They seriously are a bunch of idiots and rude. The lady who rung me up was super nice though and their ice cream is good wait isn’t that Thrifty ice cream that’s right they were better when they were thrifty. So you know what that ice cream that everyone loves so much isn’t really theirs! Well hoping when my bf gets my prescription he doesn’t run into anymore problems I mean a Doctor literally called them so fix things for me.

I went in to the store to use the bathroom while I waited for the bank to open. I was greeted by an overly and obnoxiously suspicious manager named Homi. I attempted to ease his nerves by trying to engage him in small talk about where he is from due to the fact that he is a foreigner and a middle eastern, a culture in which I take great interest and knowledge. His suspicion became even greater and he told me it’s none of my business and somewhere in Aliso Viejo, I was a little dumbfounded but overall understanding of his response. Not to mention this whole time I’m being glared at by the younger manger, I think Ryan. I leave and went to the bank, grabbed my cash and returned to purchase a Monster Import, upon my entrance they both aggressively stare at me as I walk past. I felt so nervous that I felt it was necessary to lift my arm up and show them my money. I am then pursued and fervently watched by the young manager during the whole process up to paying at the counter. I asked Homi why they were so suspicious, I used the word ‘fuck’ as an adjective and non maliciously, more out of my frustration and nerves. He then refused service and kicked me out. I attempted to stand my ground negligent of policy and laws. They called the cops and the young manger sized me up physically and began using profanities (in front of an EMT customer) in to attempt to remove me although I stated I wanted to stand a side politely and wait for the police to talk, he then attempted to coax the surrounding customers to assist him in my removal, in which they did nothing. I told him I would wait outside, I then decided it wasn’t worth it and told him and Homi to go F@ck themselves and left. I just hope corporate takes a look at this because your store did not meet any of your stated standards in your company policy. If I could give them negative stars I would.

The Store Manager (Ryan) is the best!!! Treats his customers and employees very well. This translates into happy customers and employees. Keep up the good work! Bill

BEST PHARMACY EVER! I have been coming to this Rite Aid for a few years now and boy what a difference in customer service and the store appearance.
The staff is always super friendly and helpful. I also feel like the store is always well stocked and easy to shop!
I just transferred my prescription over and so far they have been very efficient.
Not to mention the ice cream is a plus!

worse pharmacy experience.
consultation need to be done by a pharmacist that i can understand i had to call another pharmacy just to see what this lady was taking about. the intern that works there is an idiot screwed up my prescription first he gives me the wrong prescription than he does not even know how to consult. what school is he graduating from. anyhow switching to another pharmacy with better educated pharmacy staff

Seriously fed up with the service at the Pharmacy at this Rite Aid. Just had to wait 20 minutes in line for a two-​minute transaction (picking up a waiting prescription) because the one person ahead of me had an issue with insurance and a refill. I understand that it can take time to work things like that out, but they had 5 people back there and two registers (both of which were working) and someone should have helped the other people waiting. When I finally got helped they didn’t even apologize for the wait. Horrible customer service, and it’s not the first time. On other occasions they’ve told me the wait for a prescription I was dropping off was 10 – 15 minutes and then I ended up sitting there for 40 – 45 mins. I have better things to do with my time than sit around at Rite Aid! Time to take my business elsewhere.

I like this Riteaid!
Mainly for the Thrifty Icecream, and they have some of the most upbeat cheerful employees.
Came in Saturday morning for icecream, they don’t open till 9am, was allowed with my boyfriend quarter to 9am, and they still served us icecream told us it was available from 7am to 10pm, now that is exactly what I like to hear.

I really like the pharmacists here, they are always nice and friendly.

They don’t always have everything I need.

I love the ice cream here. If you need a fun new idea for the weekend, go cruise PCH and stop off here afterwards for cheap, delicious, HUGE SCOOPS of ice cream! This is my favorite Sunday afternoon ice cream stop. There is never usually a line and even if there is, it is well worth waiting a minute or two for $ 1 ice cream :)

The staff in the Pharmacy of this Rite Aid are the nicest and most professional I’ve ever encountered.
I was diagnosed with diabetes at 16 so I’ve been to the Pharmacy monthly since then. I switched to the Laguna Niguel Rite Aid a couple years ago and the only way I’ll switch to another Pharmacy is if I move far far away.

Schwaaaa!!! I’m reviewing a pharmacy? But I only review food!
That’s right! I’m reviewing their ice cream =) Back in the days, it used to be Thrifty’s ice cream, but Thrifty’s was acquired by Rite Aid. Despite the change in name, they still sell the same quality ice cream as before.
Their ice cream is DELICIOUSLY CHEAP! (especially if your sis buys it for you… teehee) $ 2.50 for 1.66 Liter. Large selection of flavors too:
Chocolate Malt Crunch
Chocolate Brownie
Butter Pecan
Black Cherry
Mint Chocolate Chip
Rocky Road
Strawberry
and many many more.
Granted their quality is not as great as gourmet ice cream sold elsewhere, but this is definitely the quick pit stop for ice cream after a hot day at the beach.
P. S. My lil penguin friend got too anxious and got trapped in the freezer with the ice cream! (
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