Starbucks

My favorite place to study in the late afternoons; relatively tiny in comparison to other Starbucks stores, but it reciprocates through its welcoming atmosphere and potent staff.

Finally a quality coffee shop experience that doesn’t require waiting in long lines! Mobile order and Pay is the way to go if you have the Starbucks app.

This location is the best in the OC area by far. The team is great; They are always friendly and helpful. Ethan and Jake are the best! Anytime you have questions, they know the answers! Also, they always smile and make the atmosphere inviting! Love it!

I only use this place if I order via the mobile app beforehand. If you forget to you will be waiting for forever in most cases. The workers are generally nice so once you get past the line the service is not bad. Patio area is nice too. 3 stars is because I can ever go and get in and out for my morning coffee.

The ad said buy one get one free holiday drinks. Turns out you need to ask for 2 drinks at the cashier which is very confusing.

Starbucks is my go to 4 days out the week I have been coming here for about a year or so. The staff here is great they always have great attitudes they always get my order correct and they always no what I want because i always order the same thing. Most of the time it’s busy but they work hard to get you in and out. I want to thank them for all they do they deserve a raise.

If this place was not in a convenient location, I would not come here as often. The outside dining area is awesome, however the staff (primarily mid morning weekday crew)-not so much. I’ll take the extra 2 minutes and drive over to their other location near Pacific Park.

If you do not like long waits, do not go in. Save your self the trouble. I love their drinks, it’s just that they have more baristas than cashiers. That makes it super slow!

Can’t say enough good things about this Starbucks! The entire crew feels like family — Chayne, Sage, Kelli, Andrew, Mike, Shane and Steve., Love them all. I go in almost every day at least once and they’re friendly, fun, positive, quick, efficient and courteous. The line here is rarely long and the restaurant is super clean and has a lovely courtyard. They’ll often they’ll have my drink order ready as soon as I walk in after just seeing me walking toward the restaurant — truly amazing service.

Small Starbucks location in same shopping center as 24 hour fitness. Rating it at 3 stars since I wouldn’t come here if I didn’t happen to be nearby. Drinks are the same as any other Starbucks.
Not as nice to hang out in inside as the bigger one nearby on Alicia or the peets next to whole foods. Staff is good except for the blond girl who may new.
I come here regularly due to the convenience. If I wanted to hang out nearby in a coffee shop I would go for peets. If I wanted extraordinary coffee I’d make the drive to Costa Mesa for Portola coffee.

I don’t usually drink Starbucks but I go here to get my girlfriend her drink, and the staff is always very nice and always make her drink the way she likes it. They recently opened a Starbucks closer to our house, but we gladly drive further to go to this one.

This was my fist visit at this Starbucks since moving to NW Ohio in 2013. I was blown away by the memory of the barrister, she remembered my name as well as what I ordered to drink! Great service and they are very efficient when it is crowded. Made my day…

This is the worst starbucks of all time. Ive been forced to go there because its most convenient for my client who i tutor. Been using it for a year so my review counts.
Do not go to this starbucks without dressing as if you are going to Poland in november. They purposely make it an icebox for some bizarre reason. You cant study here. Its so damn cold. When you ask them to turn off the a/​c they tell u that the a/​c is set by corporate. LIES!!! ARE U KIDDING ME?
Its also small and cramped.

Just happened to be in the area by chance and stopped by because I had time to study while the parentals had to do something. This Starbucks is located in a big plaza so parking isn’t bad. However, the size in general of this location is super small. I just wish it was bigger! Service is really good. My drink came out just how I wanted it too :)

Probably my favorite Starbucks location… Everyone that works there is always super nice and they work really hard and are genuinely considerate in making sure they get the customers order right… There have been times where I have been in line and the customer ahead of me has been, to put it simply, an a$$hole, and they always courteous and showing that they are willing to resolve any disputes and make sure the customers are happy. Of course being a regular they get to know your name and your drink, so that is always a plus…
I have to give out a special shout out to Kelli, Sarah, Mike, Steven, Deanne. And everyone else that work hard that make this place the best Starbucks location in South Orange County. You guys are awesome!

This location is like my second home everyone knows my name and they can usually anticipate what I’m going to order. I really like the vibe at this location its energetic and friendly. The place is always kept clean and organized and when the line gets really long the staff really pulls together and kicks butt.
I usually just order iced coffee but sometimes I treat myself to an iced breve vanilla latte and its always the right flavor and temperature.
Kudos to my favorite baristas Ian, Kelli, Mikey and Chayene you guys rock!

Kelly and Wyatt were great! Kelly recommended we try an added flavor, which came out really good! And Wyatt was very friendly from the moment we walked in!

Definitely our favorite Starbucks. Why? The baristas. Kelli and Chayne are the best. Always smiling, and always a joy to see. Since we have been going there for years, Kelli knows exactly what we order (especially if we are in a rush). Kelli even knows what my 4 year likes! Keep up the epic work, you guys rock!

AVOID AT ALL COST
I’ve been here twice and both times received poor customer service.
During my most recent visit, there were three baristas behind the counter and no other customers in line. All three went out of their way to ignore my presence. After couple minutes, barista behind the register finally looked up at me only to give me that «what are you doing here» look. I felt very unwelcomed so I left without ordering anything. I’ve decided to never visit again as there are several (far better) Starbucks in the vicinity.
To the Store Manager:
Your baristas have truly failed in representing you and your store. I only hope you take my experience as a sign to improve their training and customer service skills.

I like this Starbucks for the simple fact that the baristas are all very friendly, and my drink is made quickly every time.
But this location is ALWAYS out if pastries. Always! And I know it’s not the store management’s fault… It comes from higher up. So if anyone at corporate is reading this know that I, along with many others, sometimes walk in and walk out without ordering a drink if there isn’t any pastries in the case. Or, when there are only two cookies left in the joint and I’ve got three children wanting cookies? Ya, that happens a lot as well. So in an effort to control inventory, which I get so that overhead is low, you are in turn losing LOTS of business.
I spend entirely too much money on my Starbucks Gold Card app every month as is, and I travel for work and visit different stores all the time. And guess what? None of the other stores are out of pastries for breakfast at 8am or ever out of cookies for an entire day. Only this one. So, I’m just thinking that this should change… Soon.