Sleep Inn

UPDATE: On my last night there, I woke up during the night choking. I grabbed a hand towel, and spit a little into it, and then realized I had a nose bleed. I used the same towel to stop that. Having been a paramedic for 35+ years, I know how to get the job done. In the morning I left the maid $ 20 for having to deal with this one towel. Nevertheless, the hotel charged my credit card an extra $ 100! I called and spoke to the manager Andy. I told him that the whole room didn’t cost $ 100, and should have been comped on how hot it was. I acknowledged having damaged one hand towel, which he told me they would have thrown away, rather than bother to have it laundered. At any rate, he promised to get back to me after he spoke to his staff. He never did. After repeated attempts to reach him (more than 6), I filed a complaint with my bank for an unauthorized charge. I would have gladly paid $ 5 – 10, but $ 100 was outrageous. The bank credited me a refund when the hotel didn’t answer their inquiries. Later, when MasterCard refused to pay them the $ 100, they disputed that. By the time their dispute channeled through MasterCard and back to my bank, the time to answer his complaint had passed. He had sent some very splotchy black and white photos (that were impossible to discern anything in) as «proof». My bank was then forced to charge me, to pay MasterCard and then the hotel. Apparently the hotel knows that a dispute through MasterCard cannot be answered in the time that MasterCard allows, so they go this route. I have never in my life had such poor treatment from any «hospitality» provider. I think they are VERY dishonest, underhanded, and backstabbing to do this to families they know they likely won’t see again. My best recommendation would be to STAY ELSEWHERE!

Stayed for one night while house shopping in the area. Room was nothing especially fancy, but clean and relatively well-​maintained. My only complaint is that the walls were very thin, and the doors have no sound-​blocking ability whatsoever. You’re going to hear every single noise around you.
What brought this up to a four-​star rating was the staff. They were incredibly friendly, helpful, and never act as if you’re bothering them if you call or visit the front desk. The girl working gave me a box fan to help with the noise and offered ear plugs as well.

Clean hotel. Everything worked. Roll away beds available, but not comfortable. Complimentary buffet VERY limited. Not bad if you wait late to book for PIR and can’t get anything better.

I stayed here from ⁵⁄₁₄ — ⁵⁄₁₆ 2015 for my son’s graduation from Great Lakes. The front desk staff are really nice, friendly and helpful. The hotel is outdated and the wall paper is peeling. In addition, there was white stains on the comforter and I am convinced that this was not the hotel lotion spill. The comforter stayed on the floor.
The breakfast is absolutely not OK. The sausage patties were undercooked (white), the eggs are circular and I am not OK with that. The fresh fruit is good and the service is amazing.
The General Manager, Andy Patel, contacted me by email about the breakfast and he was also very amazing. I would definitely stay here again.

Stayed at the Sleep Inn for 4 nights while attending my son’s graduation from Navy Basic Training, and liberty weekend in Chicago. Hotel was solid and staff was very friendly and responsive, and provided good information on local establishments and travel. In terms of location the only other place that may have been better was the Navy Lodge, but that’s splitting hairs. This was a more convenient location than any other that I saw. We were in and out of the Naval Museum and base area on that side of the facilities several times and the distance to and around that area was minimal. Would highly recommend this hotel for Navy Graduations. They also have shuttle service to and from the airport and graduation and can provide information on anything, or so it seemed. Also provide a free breakfast which was basic but solid.

We came here for boot camp graduation, as I imagine most people would. There’s nothing really out in this area other than that. I would give 2.5 if I could, but 3 will do.
Positives:
Free breakfast; Eggs, sausage, muffins, yogurt, cereal, bagels, coffee, juice.
Free wifi.
Friendly staff, very helpful.
Plenty of parking.
Clean.
Very close to navy base for those visiting for graduation.
Negatives:
Shower is not the best, better use the jacuzzi tub instead. Min water spraying, not able to get real shower.
Website for families of recruits offered FREE shuttle, got to the hotel and it was $ 3. Which isn’t a bad deal, but still.
A few lights in the bathroom weren’t working as well as the blow dryer. Which would’ve been useful in this winter weather.
If you’re looking for a place to crash at an affordable price, this is your place. If you’re looking for luxury, might want to look elsewhere. It’s basic and simple.

We have a dear son who is a new graduate from the Recruit training center at Great Lakes just down the road from this hotel.
Somehow with multiple family members coming out for the event I was finding difficulty not knowing the geography of the landscape and I located Sleep inn via a booking site.
We had a party of 7 and booked 4 rooms exactly to our liking right away and thankful we did for many places were getting pretty full.
I saw some of the disappointed reviewers about this hotel but let me stop you here.
The staff were wonderful: we got a thorough orientation to our shuttle bus which is available from the hotel at multiple times to and from the Navy school. for $ 3 per person. Whitney who booked us in was wonderful! I got so much information from her at the outset and she was never flustered by our multiple «new Navy parents» questions.
Our rooms were great! One even had a great whirlpool tub.
FREE Wifi Free Wifi! You don’t get that in most places and it worked well.
For $ 84 or so with AAA discount we could not miss out.
The staff were not even flummoxed by all families and kids running up for info.
I found the place to be clean and the breakfast was pretty good. Eggs, bagels, danishes, cereals, oatmeal, and all the accountrements.
You get good air conditioning for sleeping. Parking is plentiful.
I am giving Juan the shuttle/​taxi driver a separate review because he is just amazing.
On the way to the graduation ceremony he takes the time to give you a full 20 minute description of how you cannot allow your recruit/​graduate to drive, drink alcohol, or return to the base in a poor condition. He notes the gate to which you bring your recruit. He tells you exactly what to expect about pick up and that it is free for the recruit to drive home to the hotel in his shuttle with you. Juan was helpful, accommodating and told us to be sure to return our children to the Navy school one hour before the alloted time since others are checking in. You cannot drop them off outside the gate. For all these infractions the recruits can get in big trouble.
We were so busy we did not really hang out or get whirlpool baths but this is the perfect place to stay: 4 or so miles from the Great Lakes Training Center and a very convenient and helpful place to be if you are new to the area.
There is a huge Walmart at the Fountain Place Center for decorations for the rooms too. We made a goody bag and decorated one of our rooms for my son’s return. Lots of places to eat.
The Silo is very friendly for families and groups. Food is good.
Not far away.
All in all we had a wonderful experience and recommend Sleep Inn if you come for the Navy graduations.
Don’t listen to the whiners who expect to pay a nominal price and get a Hilton experience. Who spends much time in the shower or the room? See what I’m saying?
It is the demeanor of the staff and the convenience which make this a great spot and I am sticking to my determination.

If all you need is a bed to sleep in and a place to put your stuff then this is great. If you’re looking to actually take a shower though, I don’t know about that. We stayed for about a week and getting into that shower instantly made me depressed.
The shower was essentially the size of a port-​a-​potty and likely made out of the same hard plastic material with the same door-​entry. It was a dark awkward closet. The shower head was so horrible you couldn’t even call it a shower. It was more of a mist. The water spray was so fine half the time I wondered if I was actually getting wet. I think you’d get a better shower running naked through a thick fog.