B Resort & Spa

If you are going to host a large local event you need to make sure you have parking to hold it and communicate to people what that looks like

We really enjoyed our stay. We picked up our nephew on the way so we had one more child than expected when we made reservations but the front desk had absolutely no problem finding us a family room with a bunk bed. Everyone was very friendly and helpful. We only had a couple problems when we called and asked for blankets (because the bunk beds only had sheets) and it took a while for someone to bring them up and we had to call twice. Same thing happened when we called and asked for towels but we never received any. Other than that we were pleased and looking forward to going back.

Review is based on a one night stay (booked using hotel tonight app)
All the reviews about nice and friendly staff is spot on! There was a little confusion though when I checkin. I was told my card would be charged for resort fee when my booking with hotel tonight had it included. This was cleared up though. I will monitor my account to make sure in the next few days.
Our room was poolside on the first floor meaning I had 2 entrances to my room. 1) from the hallway 2) from the pool! Also had our own patio seating area that looked out to the pool
Star deduction because our bathroom smelled musky like basement musky if that makes sense. Otherwise the place was clean, the beds were comfy.
This hotel was also walking distance to Disney springs and it was a safe walk too, sidewalks and all.
All in all if you find a good rate, it’s a decent hotel to stay at… well at least for a one night stay!

Stayed here just in passing — this is my review for just one night which frankly was more than enough.
Cons:
— Towels that were suppose to be white were egg colored. (And they did not smell clean)
— Accumulation of dust in the corners and spider webs on the ceiling.
— There was a door that connected to the next room — I never asked for a connecting room or was advised that I would be staying in one when booked.
— The AC in the room made so much noise making it hard to sleep, so we turned the AC off and had to endure the heat — we just couldn’t win.
— The walls were paper thin, we could hear the family next to us getting ready at 6:30 am –talking, showering, everything!
— The water that came out of the sink and shower ONLY came out hot.
— The mattress was extremely firm.
— Ridiculous $ 18 charge for self parking.
— At around 4 am we were awoken to a very loud explosion-​like clanking sound. Apparently it was the elevator mechanism since it was next to our room.
Pros:
— It was safe.
— Staff was very friendly.
Moral — don’t be fooled by the lobby.

Very nice hotel for a moderate price. Love the modern vibe. The hotel restaurant is the best! Happy hour on good wine! What??? I would come back in a heartbeat. And we only live an hour away. Love this hotel! Had the filet mignon with mashed potatoes and block 9 wine. Half price on the wine. You don’t get that anywhere. Clean and modern rooms. We stayed in the poolside room. Perfect

Upon arriving back to my room I noticed the cleaning staff left my toilet seat up. My toothbrush was moved and laid out on a face cloth opposite of where I had left it. My new toothbrush that I had opened the night prior looked like it had been ran through a wood chipper. Lifted toilet seat and this… Put two and two together. Housekeeping manager came to my room he was speechless… But then made the comment of «your housekeeper has never had any complaints there’s no way. It must have been a freak accident.» Yea ok… What the hell?! There’s always been an issue any time we have stayed here but Andrews positive attitude always keeps us coming back. This will be our last time. We will take our repeat monthly business, and week long holiday stays in suites elsewhere where our business is appreciated and our personal belongings are not used to scrub toilets. STAY AWAY or atleast lock up your tooth brushes.

Made reservations 3 months in advance. Only hiccup was blizzard conditions in the Midwest and Northeast made me have to travel to the hotel a day in advance to miss the weather. When I called to add a day, I was told there would be a 1 day penalty charge to my reservation just to add a day within 48 hours of my arrival. Needless to stay I just went online and made a separate reservation. Kinda ridiculous to just add a day. I got my added day even cheaper by reserving it online than I expected and didn’t pay the penalty. I know day rates change but it was dramatically cheaper than my most expensive day.
At my arrival, the lobby and exterior of this hotel was beautiful. Upon entering the facility, valet was gracious and front desk was very pleasant. Check-​in was easy (even though it was confusing to the front desk of my two reservations). Stayed in a poolside room. Loved the seating outside of the room around the pool. Really wish I was staying there during the summer to really take advantage of the private pool area my room offered. The pool was nice, the bar area on the patio was large and the gather areas outside were very spacious. Again, sure wish I was there during the summer.
The room itself was OK. Had a king room with bunk beds at poolside. Didn’t have kids but we wanted the KING at the poolside. Room was disappointing that there wasn’t really any seating. 1 chair at a desk and two square foot stool type seating. I was staying in FL for business and if you are in your room much, ugh… had to lounge in bed during the day because there really wasn’t anywhere for two adults to sit. Also disappointing was no place to put clothes. Although there was a closet, if you don’t have hangers for two people and 5 days of clothes for work and then some, there just wasn’t anywhere to put anything. We used the bunk beds as our dresser… lol. I have kids myself but didn’t take them on this trip. If we had the kids and their clothes two, the room would have been even worse to be living out of suitcases.
Bathrooms were okay. I am not much for resorts/​hotels with shower curtains & tubs for showers but at least it was clean. I guess the tub might be nice for guest with children (especially since I had bunk beds in my room).
Overall enjoyed my stay but will probably try another resort/​hotel in the area that is more comfortable for stay as business will have me in FL for the next 8+ years. There are so many to choose from in close proximity to Disney Spring. The location of this resort is a huge plus for things to do in the area though!!!

Read all the reviews and be warned! This hotel, actually motel, is not what it seems. Lipstick on a pig is the perfect way to put it. And the stuck up rude staff! The staff is horrible here this is not up to Disney standards at all. I’ve never had such a bad experience with a hotel. There are so many other options in the area.

Really pretty hotel, comfortable, clean, modern. You can walk to Disney Springs. The staff is friendly but not always available. We called the front desk before arriving and then the next day while staying in our hotel to make a request but there was no answer both times we tried. The air conditioning was loud and came on with a big kerchunk sound every time it cycled — kept us awake. It did not cool very well and we had to turn the thermostat way down to get a comfortable temp out of it. We had asked for a late checkout (noon) which apparently was never relayed to housekeeping, as we received a knock at 11. Even after telling housekeeping we had prearranged a late checkout she still came back at 11:45. Overall, it’s a nice place and we love the décor and the attached restaurant (half price drinks during happy hour and really nice atmosphere). But the staff needs to step up their service game a bit.

Love the products in the spa.
I spent more than I planned on facial products from Aveda, but it was worth it.
Bethany is awesome at the spa.
Hotel was nice. Love the location so close to Disney Springs.
I flew in on a red eye flight and was exhausted and they let me check in early which I appreciated immensely!
Only small negative was house keeping was not consistent. A couple of days my room was not cleaned at all.

If I could downgrade this review to zero stars I would. After the conference I decided to try to get some work done by the pool. Some dude was smoking a nasty cigar for *hours*, as in at least a couple– maybe longer, and other folks seemed to be chain smoking cigarettes. The oh so fragrant scent permeated the whole pool area and was disgusting. When they cranked up some really craptastic electronica (I normally like most electronica!) it was time to go.
It is a shame– this place has a lot of potential but as other reviewers have mentioned the execution of detail leaves much to be desired.
PROs:
–friendly staff (excepting whoever nicked my headphones)
–cool modern architecture and décor
–nice pool area
CONs:
–sticky fingered staff plus too many people with room access
–filthy in some areas, example: nasty syrupy substance along the underside of the bathroom towel rack, dirty bathroom floor, copious amounts of dust under beds
–ripped towels and linens
–inconsistent room cleaning and replenishment
–smoking tolerated in many areas (pool area, right outside the front door, etc)

Had to wait 30 minutes for room to get ready and I arrived at 4:00pm. AC in the room never got cold, I don’t think I actually controlled the temperature in the room. Ordered shampoo from front desk and never received it. At check out was charged $ 250 for smoking fee and we NEVER smoked in the room. Manager stated they went in the room and took pictures of smoking evidence. First of all, if I smoke outside of the hotel that’s not their problem. Also, that was a total violation of my privacy. Never has management gone into my hotel room for any reason without me knowing. The room was also a little dirty, cleaning could be improved by a lot. I cleaned the bathroom sink area because I do it at every hotel I stay and the towel was pretty dirty. Marc from pool bar was awesome. Will probably never stay here again!

We went for our daughter birthday and the only thing i can say is the place was amazing and they really have an amazing customer service. It was amazing i recomend to everybody. They have an amazing deals.

We stayed at the B Resort & Spa during the first weekend of October and had a good experience. The lobby is just gorgeous. The staff and concierge were kind and helpful. Upon arrival, we spoke with the concierge and received a bunch of coupons for the area restaurants. The woman also coordinated our shuttle to and from Universal Studios. The young men who worked as valets held our luggage for extensive periods of time and answered our questions regarding shuttles, with smiles on their faces.
The room we had on the 16^th floor was clean (outside of a couple dried stains at the bottom of the sheets, yuck) and way larger than expected. There was a platter of waters and snacks (full bags of chips and candies) on the dresser, all of which were $ 5 each — a pleasant surprise, seeing as most hotels jack the prices up even higher. The fridge was empty so we could store our beverages and leftovers without worrying about any crazy charges. The bathroom was large with a very modern walk-​in shower. The air conditioning was pretty loud, and not very cold. I woke up several times overnight sweating.
There was a restaurant in the lobby called American Q (I noticed Unilocal now says it’s closed!?) — they had a pretty good brunch buffet, though it was nearly $ 20 a person and the restaurant was practically empty while we were there.
Disney Springs is just a few blocks away, which was fantastic — we didn’t have to rely on any buses to get there (though they only run in the evening anyway). The shuttle system for hotels/​resorts that aren’t Disney property wasn’t very good so we tried to avoid it whenever possible, by walking to Disney Springs and taking buses from there to resorts and transferring to the parks. It took us about a day to figure out the Disney transportation system, but it was much better than dealing with the long waits and very rude drivers on the non-​Disney buses. (Another note: the bright purple spotlights outside make it super easy to find the hotel while walking back from DS at night!)
If you’re visiting Disney and just looking for a good place to sleep without paying an arm and a leg somewhere else, this place is worth it.

The very first thing you will notice about B Resort and Spa is the noxious smell in the lobby. I honestly cannot believe someone hasn’t had an all out allergic reaction and chosen to go to another hotel because of the fragrance. It is so bad it will sting your eyes. I got used to holding my breath if passing through the lobby. Our room was not very clean and there were also tiny bugs in our room, on the floor and coming out of the wall/​headboard behind the night stand.
One positive of this hotel is the staff. They were exceptionally friendly and helpful, especially the warehouse staff who helped us with the conference we were attending at the B Resort.

The Hotel continues to have a lack of A/​C cold temperature in all rooms.
The rooms are nice but lack being able to adjust the A/​C. We were moved three times and all rooms are set at 74 and higher — fan on and A/​C not cooling room. what a shame — will not stay there again

Spent a week here for a conference and wasn’t disappointed.
At first, you can almost tell that the hotel itself is kinda dated with some renovations that were completed on the interior. Overall the hotel experience wasn’t that bad. The rooms were spacious and clean, property was well kept and the pool area was nice. Additionally, the hotel is located close to plenty of restaurants and shops within walking distance.
Something’s that stood out, parking is $ 16/​day and the wifi on the 7^th floor rarely worked, so I ended up tethering through my phone. One very be nucance was that there are only two elevators in the main tower, one morning we waited approximately 15 minutes before we quit and took the stairs down, so factor that during their busy times, you might want to take the stairs.
Other than that, if you’re staying in the Orlando area for a conference or just visiting, this isn’t a bad place to stay.

Got a reservation and staff was friendly and accommodating. Everything seemed fine until we got to the room and realize that the AC didn’t work!
I came here and realize that it was a trend. It seems they did a remodeling only in the outside and left the basics intact.
It was very inconvenient, the room was sticky and hot. At least they gave me a full refund. This hotel management needs to get fired, what kind of creative idea was it to wing it and renting rooms with no AC? IN FLORIDA !! IN THE SUMMER! !

Good location, bus service to Disney, modern atmosphere, nice lights on building at night,
the actual room seemed clean, sheets and towels clean,
but there was some type of dry liquid stain on both of the left and right headboards, (queen) yuck !
the hotel room, and hallways are very noisy: can hear conversations and doors slamming every five minutes in early morning from your room, (either the guests or the staff)
the lobby is also very noisy, chaotic, crowded,
and the small pool is crowded and noisy at all times so not even space to swim.
The Aveda Spa on premises is way over-​priced: their Spa services menu: each item costs almost as much as a day at the actual place.

The hotel itself is very nice, it’s only a year old, which is evident in the squeaky clean white lobby with pops of color. But it also seems to show in the lack of service and knowledge of staff.
This was our first time at the B Resort, wanting to give it a try as we travel to Orlando VERY often. I found a great deal on one of the sites I follow and receive newsletters from, that being said– I would NOT pay full price for any number of nights here. You will be charged a $ 16/​self parking or $ 21/​valet per night and also a $ 20/​night resort fee (resort fee for??) on top of whatever nightly rate you get.
My first impression was not very impressive when I came to check in early and firstly had to correct the gentleman performing the task when I (thankfully) checked my paperwork before signing: as I was about to be charged the $ 16 parking + $ 20 resort fee when I booked with a promo waiving both fees. Then I was told our room wasn’t ready yet (no big deal) but that it shouldn’t be very long and he was calling straight away to see if the room was indeed vacated yet and if so they would clean it immediately and we could get our key– great! An hour went by as we checked out the property with no call/​text/​email. So I headed to concierge to see if we could at least leave our baggage if we headed out to Downtown Disney and was quickly and rudely told by gentleman– you need to go to valet for that. — End of conversation. Also inquiring about the shuttle to Downtown was a wild goose chase which we received several different answers to including they didn’t start the shuttles until 6pm (?!what?!) so instead of getting further frustrated decided to just drive ourselves for some food and hopefully get a call soon to pick up our keys…
By SIX PM! 6:00PM! We STILL had not received any sort of communication about our room so I headed back to front desk and explained all this to which the girl behind the counter answered «Oh it looks like we couldn’t reach you» I replied– I absolutely had my phone on me at all times and she changed her story to «Oh, no maybe we entered your number wrong, or they forgot to call you, at any rate let me get your keys now»… Now I’m extremely irritated and have lost my high hopes for this new hotel.
Bottom Line: The hotel is conveniently located extremely close to Downtown, it is shiny and new, the room was spacious enough and the décor is very modern and fun. The beds are just OK, I slept well enough, but have had a more comfortable experience elsewhere– customer service is not very pleasant to non existent. The restaurant in house is over priced so we chose to eat outside the property.
If you can’t find a good deal for B Resort– I’d go with your go-​to Orlando hotel you were happy with in the past, or if first timer– find the good deal (even if not here)!

I really love this hotel and whenever I’m in Orlando will likely stay here again. The lobby is everything! The reviews about how gorgeous it is are spot on! Looks so elegant and super high end. The white is crisp and clean. And the pops of bright colors look mod! The front desk service is excellent! Our room was upgraded to ground level with a patio that leads to the pool. Room is nice and spacious. Bathroom counter a bit small, though. Very clean hotel lobby and rooms. The furniture is modern and sleek. They must spray the lobby and hallway every hour because it smells delightful at all times. And they have Aveda products.
My complaints would be about the loud AC. I mean, it is really loud and it’s located by the door so you can’t feel any air whatsoever. There’s no schedule for the Disney Shuttle, which supposedly comes every 30 mins, but without a schedule, you can’t plan ahead and end up waiting a long time. Lastly, on my last night, I returned to a room that hadn’t been cleaned. I complained and they resolved the issue by adjusting my bill upon check out.

With the pictures of their website this place looks like a modern dream, but when you get there, you can see that they are trying really hard to cover up the fact that this place was old before it was renovated.
When we checked it, we got a room that had an AC system that didn’t work. It would not go higher than 68 degrees. The maintenance person came in to fix it, but it didn’t work. We asked to change rooms and for our inconvenience, they gave us a room with a deck that walked straight out to the pool. The AC didn’t work that well there either, but it was better than the first room.
Pros:
Gorgeous lobby — you will be wowed when you walk in. I know I was.
Location — Within the Disney Resort, close to downtown Disney
Shuttle — comes every half hour
Staff — helpful and friendly
Décor — very modern furnishings and details
Store — you can skip the lines and buy tickets at their Disney Store
Business center — free to use
Bathroom — nicely decorated and great shower pressure
Cons:
Façade — you can tell that this was an old hotel by the smell of the rooms, the paint on the walls, and the sound of the air conditioning
Thin walls — we heard an Australian couple having an argument. It felt like we were in their room with them.
Cleanliness — we found hairballs underneath the sink. Gross.
Old pipes — I was woken up every morning around 6 am to the sound of loud hammering. My husband said that it was probably the pipes. It was very disruptive.
Small appliances — the iron was broken and had to get that switched out. The alarm clock was also annoying because it kept going off at random times throughout the night. I had to finally unplug it for the rest for the trip.
Extra fees — be prepared to pay a parking fee and resort fee.
This is one of those cases where you get what you pay for. I got a great deal on the room for the time we were there and if our room was as new as the lobby, I would have been very happy, but I felt like we were staying in what seemed like Kimpton Hotel, but turned out to be a La Quinta Inn. Fake out!

Overall our stay here was very nice. I received a deal in the mousesavers newsletter just a couple weeks before our trip to Orlando. The deal included a free upgrade, free parking (usually $ 16), and they waived the resort fee (usually $ 20/​night). So for the money I paid I feel like it was a great deal! If I had to pay full price I think I would have been disappointed.
The room its self is nothing special. The bathroom area was pretty small and I would agree with some of the other reviews that the AC in the room is most definitely LOUD! Even when I turned the power off it still made some kind of rattling noise. There is no microwave and the cooler is marked «beverages only». We still stuck our left over pizza in there and it was fine. The best thing about the room was the bunk beds… after a few days of my kinds having to share a bed at another resort they really appreciated having their own bed. The room was also missing a coffee maker; however, the restaurant in the hotel has a coffee bar with everything you’ll need… I wish I knew this the first day. Unfortunately I didn’t find out about the coffee until our last day. If the coffee was in the hotel lobby I would have noticed.
I realize that they are still not quiet done with the resort but the pool bar looked very inviting… too bad it wasn’t finished. I could have really used a drink after a long day. I could have grabbed a drink in the restaurant on the other side of the resort… but that’s a lot of work for someone on vacation. Also, on their website they advertise that there are gaming consoles available upon request, but when we called the front desk we were told that the hotel isn’t set up for that yet. Then why are you advertising it???
The pool area was very nice and always clean. There was even a very nice patio area next to the pool where my kids could play the

Resort is brand new to the downtown Disney scene. If you’re expecting a disney-​fied hotel you probably won’t like to stay here, it’s more of a Miami beach style hotel, super modern super white and bright with that loungy music playing in the lobby.
We stayed on the 8^th floor in a 2 queen bed room. The room is as expected, very modern, had tones of white, grey and blue. There was aside from the 2 beds a pull out sofa bed. 2 complimentary hotel water bottles were nice to find since they tend to be $ 5 as was the case with the voss water bottles by the mini fridge. The room air conditioning was kind of loud, sounded like we were on a spaceship or something. My husband is particular with his pillows and was not a fan of theirs, said they would be flat in the middle and then smush his face on both sides. The bathroom was modern with a clear glass shower. It had some nice Aveda products and plenty clean towels.
Where’s the Disney side? Well they have a store with licensed Disney memorabilia by the lobby.