Jade Nails

Left so disappointed. 50 dollars for full gel set, which is acceptable I guess, if they would have done a good job. My nails came out uneven, my right hand nails look good but my left hand look different, (one really crooked) & the coats of gel were not well done (I did get glitter though). There are also some chunks underneath them that she didn’t buff away. I asked them to fix my thumbs because they came out ridiculously short and look like stumps, and my nail lady argued with me that they looked fine & were even with the rest until I walked out. She also hurt my nails while doing them, burning them & the corners while using that buffing device, which happens once in a while, but happened at least 4 times! The salon itself is beautiful, and well kept, however the service wasn’t very nice, and for 50 dollars I expected much more, or at least them fixing what I didn’t like.
PS. I went with a friend who got just a gel manicure, and they did it the wrong color.

I’ve been here a couple times and have had a good experience. I’m very particular when it comes to my nails and the ladies here are very accommodating. The prices are a bit higher than I like, but my gel stays on with no cracks and my toe polish stays on with no chipping. I’m in the water a lot, so I always worry it won’t last. Make sure to bring cash, they don’t allow tip on cards!

I live very close to this salon and have tried it several times in a pinch, but this was the last… I was not greeted by anyone and stood at the door for 5 minutes until I flagged someone down. Btw it was not busy in there, only one other person was waiting. I was only there for a color change (not a lot of money to their shop) so I felt I was ignored for 20 minutes. Other people went ahead of me, maybe they had apts. but needless to say I’m done. My last visits were very similar and the work done is hit or miss. Its unfortunate because I live 2 minutes away, but I’ll GLADLY drive 20 minutes to my regular salon!

RUDE, RUDE, RUDE,…If you ‘re looking for professional friendly positive nail technicians, Jade nails salon is the wrong place to patronize. The technicians are definitely unfriendly. I almost want to believe that they are programmed to have such negative attitudes toward their customers. The manager of the salon doesn’t exhibit customer care services to clients, nor does she care. When i asked a question to the nail technician she verbalized her dislike in speaking in Vietnamese and the other techs chimed in, all speaking in Vietnamese, of course!!! I started laughing because I felt it was RUDE and IGNORANT behavior. Then my thoughts were I shouldn’t expect anything different from them. No I will not be returning to that salon. Oh not to mention, I had an excessive wait time, as Caucasians clients without appointments entered after me were given priority… Nope this girl of color will never step foot in that salon ever again!!! There are way too many professional nail salons on every corner. By the way, regardless of the service I received, I tip the technician ten bucks for $ 30.00 service. We tip generously too! !!! Wish Unilocal was equipped with Negative Five Stars, then they would actually receive negative 6 stars from me.

I have been here several times, and it has been a hit and a miss, with the exception of yesterday and that is what this review is for…
I have seen and read other reviews here for this facility being bad and all I can say is that has been my expierience… I think what bothered me most and came to the forefront of my mind yesterday (and the very last time I will ever set foot in there!) was the fact that (unfortunately) these ladies obviously have no respect for us locals, due to the poor way we are treated. I was injured yesterday when having a pedicure, and when I had asked the manicurist to please stop doing what she was doing because it hurt me (she drew blood… very uncool!!) she said something that I could not understand and I said (again…) Please! stop digging that instrument into my toe! At which point she and another manicurist proceeded to speak to each other in their language and then laugh hysterically as they were looking at me… wow! really??? As these two «ladies» continued to carry on speaking to each other in their language, I just tried to brush of the humiliation that I felt and tried to give them the benefit of the doubt and just tried to relax and enjoy the rest of my pedicure… It really is sad because this place is local, so close and could be very busy if only «management» could take the time for some decent customer service training and tried to make us locals feel just the slightest bit comfortable, and important, as we really ARE the reason that they are even still in business… so, bottom line is… I got a decent pedicure, but am worried now about their sterilzation/​sanitation practices as I don’t think it should be protocol to draw blood from a customer, and then act like it is the customers fault that she was hurt! If I could save anyone else from this type of humiliation and treatment, then this review was worth it…

Nia is great! Everytime Ive had my nails done somewhere else the gel always peeled off after a few days. Nia takes her time with both her manicures and pedicures. Very clean, very friendly.

If this place were the tiniest bit clean or offered a sliver of customer service, they’d have hundreds of regular customers due to their location. This place is dirtier than a rat’s a**. I saw tools reused, there are pieces of nails all over, they do not acknowledge customers who walk in, and it is lightyears away from being a spa experience. Get it together. Everyone in the local Canyon Hills groups constantly warn each other to stay away from Jade Nails.

They have done a good job almost every time I come. It’s conveniently located for me. The service has always been so so. One of the older woman there is always very short and rude and the younger ladies are always polite and pleasant.

Amazing service by Nia!!! Love this girl… she does an amazing job and is personable, which is a huge plus!!!

I came there right after i had done gel nails at the other salon where they did a terrible job on my &my daughter’s nails. We were leaving for vacation that day and i just couldn’t leave like that. We came to Jade Nails and ladies were very nice. Nia redid my gel and even fixed my manicure. She filed nails in a better shape and was soo particular about removing my cuticles that it was probably the best manicure i have ever had! I showed her the photo of the gel design i wanted and she did exactly what i asked for. What i liked the most about Nia is she was suggesting me what will look better on the design. What color of diamond will match the gel color better, how many should we put so it doesnt look too much. i know these are the little details but i felt so taken care of and it really helped when somebody actually discussed and advised me so that my nails look beautiful. I was also amazed how she draw the lines with the black nail polisher! It is such a meticulous job and it looked perfect!
When i had my nails done somewhere else, gel would last only 4 days and would peel off! After Nia did my nails, we went for a road trip to Florida for a month. We were in the ocean swimming a lot and not a single nail peeled off, nor did the diamonds unglued! I didn’t know it was possible! From now on i will only have Nia do my nails at Jade Nails salon. Thank you Nia, you r the best!

My first visit here about a month ago was great. I had Jennifer and she was very through, professional and amazing. I give her all the stars. I am very critical of my pedicures and my feet as I am sure you all are. The facility was very clean and all tools were sterilized. They are a little bit on the pricey side but I knew that would be likely consider in the area it is in. I recently moved to canyon lake and was looking for a nail place close by that I could go to for my pampering needs. This place will work in a pinch. I am now visiting for my second time and so far so good. Nice atmosphere, no pushy upselling, not a lot of talking amongst the employees (I always feel self conscious when they so that lol) Decent place. :)

Unfortunately it very much depends on who you have do your nails. I have had ok pedicures in the past but today was the first time I had a gel manicure and it was a very bad experience.
I was wanting ombré glitter, just glitter and no under color. The woman kept telling me it would look better if I did something else. I could tell she was not happy that I wasnt changing my mind. The gel I had her take off was ombré glitter but just in a different color so she knew exactly what i wanted. Then when she painted my nails she just started painting my whole nail with glitter and not doing ombré. So i had to explain AGAIN.
Also, she did not file the sides of my nails at all so they were very wide. The edges were razor sharp and 2 of my nails were very crooked.
Lastly, my «massage» lasted 3 minutes. For $ 30 the massage should be a lot better than that. She didnt even massage my left hand, only my right palm. She didnt even touch my fingers in the massage. Very disappointing. I will not be going back. Oh, and she talked on her cell phone 3 times while she was sitting in the chair in front of me. And she didnt talk to me once. Akward.

IF YOU’RE LOOKING FOR A NICE RELAXING MANI & PEDI THEN YOU HAVE COME TO THE RIGHT PLACE.
New to the area I needed a salon and have been going here for the last year.
Nia and Trisha are wonderful… They do my nails and I have to say they take their time pampering me and it’s well worth your money.
I highly recommend this nail salon.

Wayyy over-​priced compared to other salons in this area. They did get me in right away without an appointment. However, they weren’t very creative. I had several pictures that I got from Pinterest and they couldn’t do any of the designs, such as ombré manicure. So I ended up doing a basic french manicure. They need to brush up on their skills for the prices they charge.

Horrible! Rude and do a terrible job, I have no idea why they are still
Open! Tried them when they first opened and tried them a couple times since always the same experience.

. FORGET THIS PLACE, IT’S NOT WORTH IT
I went there against my friend’s advise, I should’ve listened to her; when I walked in, there were only two customers being worked on, there were about three seats open, waiting for customers, nevertheless I waited 15 minutes for a couple of free girls to finish their so long and so important conversation before I was finally seated, no apologies, as a matter of fact, as soon as you walk into this place you feel like you should be the one apologizing for interrupting their conversation in their oriental language, between the dirty looks, the neglect, and the continuing long conversations in their language, you kind of know you are the butt of all their jokes.
I asked for a pedicure and a manicure, according to the menu $ 32.00, of course two girls work on you so you have to tip twice, both girls taking turns on selling me unnecessary work and every time you say no, here come the jokes and the laughter between themselves in their language. Since I declined all extras, she starts rushing me out the door, six nails completely ruined, as she went to get a Kleenex, she swiped it on my nails while they were still wet, completely ruining my nails, but of course that was my fault not hers, I asked her to please fix them, her reply; «if you want me to fix them it will cost you extra, because I will have to use three coats», needless to say I was floored! Are you kidding me? So what you are telling me is, I paid for crap? Oh yeah, they make you pay first, before working on you, I guess they know you most likely will be very angry by the time comes to pay up; anyway, I asked to speak to the owner, hahaha, turns out the girl that messed my hand nails and that I am complaining about to the owner, is the owner’s daughter, fat chance they’ll do anything about her. If I go into what the other girl did to my feet, I’ll end up writing a horror book; forget this place, do yourself a favor and have your kids or your husband/​boyfriend do your nails, you’ll at least have a good laugh and trust me, they will definitely do a better job

I have to add to my review since the manager wrote me rude message saying that I hadn’t been to their salon since I gave them 1 star and accused me of being the competition. Obviously she didn’t read my review. I gave them 3 stars but should change that to 1 after her message to me. So I hope she reads this and sees that I actually have integrity even if she doesn’t. I don’t give bad reviews for fun. All I said was they did an ok job but we’re expensive for a simple pedicure. Now you can guarantee I won’t give them a second chance. Not a way to impress people in your community and I do live in Canyon Hills even though she accused me of being from somewhere else. Can we say paranoid.
Original review:
This place wasn’t bad but it is expensive for a simple pedicure. I won’t be going back because I don’t want to spend 25 on a simple pedicure when I can go get a $ 16 one that’s the same thing. Different story if they did a design or something. Probably why no prices posted. Nothing special about this place. Not the best but not the worst I’ve been to.

My manicure sucked (see photo). On the plus side there was no wait and my pedicure was pretty decent. If I was in the area, I would return for a pedi-​but skip the mani.

Came in for a full set, got what I wanted. The lady did a great job and was really fast, I liked that she didn’t try to sell or push anything on me.

BUYER BEWARE
I went here yesterday. I couldn’t review salon this poorly enough. I am in the process of a Credit Card dispute through my bank after they refuse to give me a refund. Repeatedly hanging up on me, and having no owner or manager on site. I have been having acrylic nails for 5 – 6 years and have NEVER had an experience this bad. I wish I remembered her name… I was at the work station in the very back left of the salon when you walk in.
Firstly, she glued the tips on, as normal procedure. So far, so good. She then FILED the sides of the tips extremely narrow before putting the acrylic powder on (more narrow than my actual nails). I tried to explain to her that they were too thin. She had to have the young gal next to her explain to me that «this is what they do. And it will look different after the powder is on and they are shaped more thoroughly.» Saying if they «left the tips flush with my actual nail, it would cause them to lift.»
I have never heard of such a thing. You’re supposed to file and shape the sides AFTER you put the powder on. I tried to explain this. She got up, threw her towel down and proceeded to shout that I should have someone else do them because I’m too demanding. She was actually yelling at the customer. In order to avoid causing a scene, I asked her to please sit down and finish. After this incident, she was unbelievably rough with my hands, causing a few cuts here and there. I was (STILL) hoping I would like them when she was done. So I didn’t say anything.
She informed me that my friend, on the opposite side of the salon, wasn’t getting the gel top coat… Okay? They didn’t need to gossip in Vietnamese about my friend’s choice not to spend an extra $ 5. That’s her prerogative. Also, why did I need to know? Did they expect me to coerce her into getting a gel top coat? I explained that I didn’t want gel either. My nails looked bad enough, why spend an extra $ 5 for a set that I need to get removed. My nail technician informed me that without spending an extra $ 5, my nails would be ugly and yellow. WHY DID I JUST SPEND 35 DOLLARS IF THEY WOULD JUST TURN YELLOW???
My friend, who I was paying for as a treat, had been seated before me and was finished before me. She stormed over to me because she was done before I was. Her technician was apparently pushing so hard about needing the gel top coat she actually had to tell her to STOP PUSHING. The woman didn’t even put clear polish on my friend’s nails until she was asked to. The only curing/​drying bulb in the salon was burnt out. and not one but TWO fans weren’t working.
The worst part is that the salon looked nice when I walked in. Upon looking closer, every work station was dingy and dirty. and every buffer and file they used were dirty. She went over to another tech and got a dirty file to use on me… WHAT?!
I paid for two terrible sets of nails, not realizing how bad they were in the dimly-​lit salon. After I got home, examining my nails in the light, they are full of bubbles and clouding. And a few sporadic pieces of rogue red glitter because her brushes weren’t clean. My friend’s nails are all uneven lengths, the tips are filed pointy even through she asked for square… apparently they cant help themselves from over filing the sides…
My thumb nail, in ONE day, is so lifted that i can fit a whole other nail half way under it. With dirty tools and a lift like that, I’m pretty much asking for a fungus. They are refusing to remedy the situation so I am going to take care of it. I am going to go soak my nails off at a salon that I know to be clean. And I will get my money back through my bank.
CAVEAT EMPTOR