Chase Bank

They changed the inside to just machines for deposits so I understand technology is taking over. I walked in and didn’t know how to use the machine and there was no one around to help. The next week I went to make a deposit because I didn’t want to go in because I needed something I couldn’t use a machine for and I sat at the drive through without even being greeted and finally 20 minutes later they send back my receipts and all I get is thanks… Just close this location of you cannot afford to hire polite people and keep a staff when you walk into the location.

This bank sold me a worthless home equity line of credit insurance policy or mortgage insurance I pay $ 20 a month for this mortgage insurance was told that it would cover me in case I couldn’t pay back the loan I am terminally ill and not expected to live much longer when I attempted to use the insurance policy they told me it was only good for a delay of the insurance payment for six months are you kidding me? Why would I pay $ 20 a month when the insurance policy would only allow in the way of the mortgage payments for six months when no one is left to pay the insurance policy because I’m dead six months in the grand scheme of things is a joke chase bank ethical you should be ashamed of yourself would avoid any loans and investments or banking activities with Chase bank they sell worthless products when I called their executive offices they did nothing for me they told me so sorry you’re screwed this is how this bank treats their customers time to sue because obviously the insurance policy didn’t meet Illinois state regulations